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- Tasks: Engage with customers, handle payments, and support our mission as a Cash Desk Volunteer.
- Company: Join Teesside Hospice, dedicated to making a positive impact in the community.
- Benefits: Enjoy a 20% discount, training opportunities, travel reimbursements, and free lunch for long shifts.
- Why this job: Make a difference while gaining valuable retail skills in a friendly, diverse environment.
- Qualifications: Open to anyone aged 14 and above; no prior experience needed.
- Other info: Flexible hours available; commit to a minimum of 3 hours per week.
Join us as a Cash Desk Volunteer and play a crucial role in processing sales, providing excellent customer service, and supporting our mission.
Accountability: Deputy Head of Retail and Head of Retail
Location: Various across Teesside – Acklam, Coulby Newham, Great Ayton, Guisborough, Ingleby Barwick, Linthorpe, Marske, Norton, Redcar, Saltburn, Skelton, Stokesley, Thornaby and Yarm
Time Commitment: Our shops are generally open from 9am to 4.30pm Monday to Saturday. Time commitment and availability can be discussed and agreed with the Shop Manager. Where possible, we ask that all volunteers commit to a minimum of 3 hours per week.
Age Requirements: From 14 years old plus
Role Summary: As a volunteer cashier, you will be at the heart of our operations, engaging with customers, handling payments, and expressing gratitude to our generous donors. Your responsibilities will include:
- Operating the till
- Answering customer inquiries
- Promoting Gift Aid
- Collaborating with fellow volunteers to ensure efficient operations
This is a customer-focused role where you will have the opportunity to interact with a diverse range of people and make a positive impact.
Key Responsibilities:
- Engaging with customers and providing excellent service
- Answering questions from customers, donors, and supporters
- Collaborating with fellow volunteers to ensure efficient operations
- Operating the till and handling payments
- Assisting with administrative tasks and reception duties
- Promoting Gift Aid
- Implementing add-on sales strategies
Benefits:
- 20% discount on purchases made at our shop
- Opportunities for training and personal development
- Reimbursement of reasonable travel expenses
- Provided lunch if you volunteer for more than 5 hours per day
- Access to discounts with other retailers and companies
If you are friendly, reliable, and eager to contribute to our cause, we would love to have you join our team!
Teesside Hospice is committed to eliminating discrimination and values diversity in the workplace.
Volunteer Retail Assistant - Cash Desk Volunteer employer: https:/www.teessidehospice.org/
Contact Detail:
https:/www.teessidehospice.org/ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Retail Assistant - Cash Desk Volunteer
✨Tip Number 1
Familiarise yourself with the mission and values of Teesside Hospice. Understanding their goals will help you connect with the team and demonstrate your genuine interest in contributing to their cause during your interactions.
✨Tip Number 2
Practice your customer service skills before applying. Engage with friends or family in role-play scenarios where you handle customer inquiries or operate a till. This will boost your confidence and prepare you for the real-life interactions you'll have as a Cash Desk Volunteer.
✨Tip Number 3
Visit one of the shops where you'll potentially volunteer. Observe how the current volunteers interact with customers and handle transactions. This will give you insights into the daily operations and help you tailor your approach when you apply.
✨Tip Number 4
Network with current or past volunteers if possible. They can provide valuable insights about their experiences and tips on how to stand out during the selection process. Building these connections can also show your commitment to the role.
We think you need these skills to ace Volunteer Retail Assistant - Cash Desk Volunteer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Cash Desk Volunteer. Highlight your relevant skills and experiences that align with these requirements.
Tailor Your CV: Customise your CV to reflect your customer service experience and any previous volunteer work. Emphasise skills such as communication, teamwork, and cash handling, which are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for volunteering and your commitment to providing excellent customer service. Mention why you want to join Teesside Hospice and how you can contribute to their mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at https:/www.teessidehospice.org/
✨Show Your Passion for Volunteering
Make sure to express your enthusiasm for volunteering and how it aligns with the mission of the organisation. Share any previous volunteer experiences that highlight your commitment and passion for helping others.
✨Demonstrate Customer Service Skills
Since this role involves engaging with customers, be prepared to discuss your customer service skills. Think of examples where you've successfully handled inquiries or resolved issues, showcasing your ability to provide excellent service.
✨Familiarise Yourself with Gift Aid
Understanding Gift Aid is crucial for this position. Research what it is and how it benefits both the charity and the donors. Being knowledgeable about this topic will show your preparedness and willingness to promote it effectively.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This could include inquiries about team dynamics, training opportunities, or how success is measured in the role. It shows your interest and helps you gauge if the position is right for you.
