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- Tasks: Install and maintain cutting-edge industrial x-ray systems across the UK.
- Company: HTSL Group, a leader in radiological safety and compliance.
- Benefits: Company car scheme, private medical insurance, and a supportive work environment.
- Why this job: Join a dynamic team and make a real impact on safety and compliance.
- Qualifications: 3 years' experience in electrical engineering and a relevant qualification.
- Other info: Opportunity for travel and excellent career growth in a collaborative setting.
The predicted salary is between 36000 - 60000 ÂŁ per year.
At HTSL Group, we ensure radiological safety and compliance for people, environments, and organisations, adding value and enhancing safety to help our customers achieve their strategic objectives. We offer a comprehensive radiological managed service that provides end-to-end solutions, products, and services for organisations where radiation is present.
The Field Service Engineer will be responsible for the installation, preventative maintenance, and breakdown/corrective maintenance for a range of industrial x-ray systems, digital radiography and film processors supplied to customers around the UK. Training will be provided.
Key Duties & Responsibilities- Repair a wide range of Industrial X-Ray equipment, CR and DR equipment, x-ray safety systems and film processors.
- Routine Maintenance - carry out maintenance in line with service contract requirements on X-ray equipment.
- Carry out equipment upgrades during routine maintenance or as instructed.
- Work with other members of the service team to resolve customer service-related problems.
- Take ownership of site/system issues to develop a plan to resolve with the aid of technical management.
- Escalate to their Team Leader or Service Delivery Manager, in a timely manner, any serious or potentially unresolved issues which may affect safety, compliance and customer/supplier relationships.
- Ensure all Health and Safety requirements are always adhered to, reporting any potential hazards to the senior management team.
- Build customer relationships and identify additional sales opportunities.
- Minimum of 3 years’ experience of installing, servicing and commissioning electro-mechanical systems in the field.
- Qualified to HNC/HND (Level 4-5) in an electrical or electronic engineering or design subject or equivalent.
- Skilled in electrical, electronic and electro-mech diagnostics and fault finding.
- Skilled in mechanical and wiring assembly.
- Customer service focussed.
- A “Can Do” attitude with a willingness to both learn and share knowledge.
- Excellent interpersonal skills both with teammates and customers.
- Working comfortably within a small team and independently.
- Commercial awareness and business acumen.
- Good Microsoft office application skills.
- Experience in using CRM systems is desirable.
- Structured approach with attention to detail.
- Good written and verbal communication skills with problem solving approach.
- Be able to develop an understanding of the company's product and service range and their applications.
- Driving License Essential.
- Passport Essential.
- Upon successful completion of probationary period, a company car allowance is available.
Benefits: Bereavement leave, Company car scheme, Company pension, Life insurance, Private medical insurance
Experience: Electrical engineering: 3 years (required), Electrical systems: 3 years (required)
Work authorisation: United Kingdom (required)
Willingness to travel: 100% (required)
Work Location: On the road
Field Service Engineer (Electrical) in Birmingham employer: HTSL Group
Contact Detail:
HTSL Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (Electrical) in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Field Service Engineer role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss your experience with electro-mechanical systems and how you've tackled challenges in the past. Show them that you’re not just a technician, but a problem-solver!
✨Tip Number 3
Don’t forget to showcase your 'Can Do' attitude! Employers love candidates who are eager to learn and share knowledge. Bring examples of how you’ve gone above and beyond in previous roles to demonstrate your commitment to excellence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who can help us enhance safety and compliance in the field. Let’s get you on board!
We think you need these skills to ace Field Service Engineer (Electrical) in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your experience with electro-mechanical systems and any relevant qualifications. We want to see how your skills match what we're looking for!
Show Off Your Customer Service Skills: Since this role involves building customer relationships, don’t forget to showcase your customer service experience. Share examples of how you've resolved issues or improved client satisfaction in the past. We love a 'Can Do' attitude!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate good written communication skills, so show us what you’ve got!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Don’t miss out on this opportunity!
How to prepare for a job interview at HTSL Group
✨Know Your Stuff
Make sure you brush up on your knowledge of electro-mechanical systems and the specific equipment you'll be working with. Familiarise yourself with industrial x-ray systems, digital radiography, and film processors. This will not only show your expertise but also your genuine interest in the role.
✨Show Off Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully diagnosed and resolved technical issues in the field. Think about times when you took ownership of a problem and how you worked with your team to find a solution. This will demonstrate your proactive approach and ability to handle challenges.
✨Customer Service is Key
Since building customer relationships is part of the job, be ready to talk about your experience in customer service. Share instances where you’ve gone above and beyond for a client or identified additional sales opportunities. This will highlight your commercial awareness and ability to connect with customers.
✨Be Ready to Discuss Safety Protocols
Given the nature of the work, it's crucial to understand health and safety requirements. Be prepared to discuss how you've adhered to safety protocols in previous roles and how you would approach potential hazards. This shows that you take safety seriously and are committed to compliance.
