Registered Service Manager in Redhill

Registered Service Manager in Redhill

Redhill Full-Time No home office possible
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HTR Care and Recruitment is hiring on behalf of their client! The Registered Manager will be the Ofsted-registered leader, responsible for the day-to-day running, management, and development of the service. The role involves ensuring high standards of care and support are provided to children aged 9-15 with emotional and behavioural difficulties (EBD), in line with the Childrens Homes Regulations 2015, the Quality Standards, and relevant safeguarding legislation. The post-holder will create a safe, nurturing, and therapeutic environment that promotes positive outcomes, emotional stability, education, and life opportunities for children.

Key Responsibilities

  • Leadership & Management
    • Provide strong, visible leadership to staff, promoting a child-centred, therapeutic, and trauma-informed culture.
    • Be the Ofsted Registered Manager, ensuring compliance with all regulatory, legal, and contractual requirements.
    • Lead on inspections, audits, and reviews, maintaining at least a 'Good' or 'Outstanding' Ofsted rating.
    • Develop and maintain effective working relationships with the Responsible Individual, local authorities, social workers, schools, health professionals, and other partners.
  • Safeguarding & Welfare
    • Take overall responsibility for safeguarding, ensuring robust systems and practices to protect children from harm.
    • Ensure staff are trained, supervised, and confident in safeguarding responsibilities.
    • Manage allegations, incidents, and complaints in line with statutory guidance and organisational policy.
  • Care & Support of Children
    • Ensure each child has an individualised care plan that reflects their needs, wishes, aspirations, and cultural identity.
    • Promote education, health, independence, and positive behaviours, working closely with schools and professionals.
    • Foster an environment that promotes stability, boundaries, and emotional resilience.
    • Encourage participation, ensuring childrens voices influence their care and the running of the home.
  • Staff Management
    • Recruit, develop, and retain a skilled and motivated team.
    • Provide regular supervision, appraisal, and professional development opportunities.
    • Ensure staffing levels meet the needs of children and comply with safer recruitment practices.
    • Develop a culture of reflective practice, resilience, and continuous improvement.
  • Quality Assurance & Administration
    • Maintain accurate records, care documentation, and reports in line with data protection requirements.
    • Monitor performance through audits, self-assessment, and improvement planning.
    • Manage budgets, resources, and occupancy effectively.
    • Report to the Responsible Individual and Directors on performance, incidents, and outcomes.

Person Specification

Registered Manager Qualifications

  • Essential
    • Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent).
    • Evidence of continued professional development.
  • Desirable
    • Relevant degree (e.g., Social Work, Psychology, Childcare).
    • Additional training in safeguarding, therapeutic approaches, or trauma-informed care.

Experience

  • Essential
    • Minimum 2 years recent experience in a management/deputy management role within a childrens residential home.
    • At least 3 years experience working directly with children and young people with EBD and complex needs.
    • Demonstrated success in managing inspections and achieving positive Ofsted outcomes.
  • Desirable
    • Experience of setting up or developing a new home.
    • Experience in managing budgets and resources effectively.

Knowledge

  • In-depth understanding of the Childrens Homes (England) Regulations 2015 and Quality Standards.
  • Sound knowledge of safeguarding procedures, child protection, and safer recruitment.
  • Awareness of trauma-informed practice, attachment theory, and child development.
  • Understanding of equality, diversity, and inclusion in residential childcare.

Skills & Competencies

  • Strong leadership and motivational skills, with the ability to inspire a positive team culture.
  • Excellent communication skills - written, verbal, and interpersonal.
  • Ability to build positive, trusting relationships with children, staff, and professionals.
  • Effective decision-making and problem-solving under pressure.
  • Strong organisational skills, with the ability to prioritise competing demands.
  • Financial acumen and ability to manage budgets responsibly.

Personal Attributes

  • Passionate about improving outcomes for children and young people.
  • Resilient, calm, and emotionally intelligent.
  • Committed to continuous improvement and reflective practice.
  • Flexible, adaptable, and able to work evenings, weekends, and on-call as required.
  • High standards of integrity, professionalism, and confidentiality.
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Contact Detail:

HTR Recruitment Recruiting Team