At a Glance
- Tasks: Learn all aspects of hospitality, from guest service to kitchen support.
- Company: Thai by Ja and Charter Guest House in Newport, Isle of Wight.
- Benefits: Gain real-world experience and earn a recognised apprenticeship qualification.
- Other info: Flexible hours with mentorship from experienced business owners.
- Why this job: Perfect for hands-on learners wanting to grow in a dynamic small business.
- Qualifications: Enthusiasm, strong work ethic, and a willingness to learn are key.
The predicted salary is between 15000 - 20000 € per year.
A great opportunity has arisen at Thai by Ja and Charter Guest House, for an Apprentice in Hospitality. Depending on your level of experience, this will be either a level 2 or level 3. Are you enthusiastic and keen to learn? We will teach you the knowledge, skills and behaviour necessary for this opportunity.
Thai by Ja restaurant and boutique guest house in the heart of Newport, Isle of Wight is seeking a motivated and hands-on Apprentice to learn and contribute across all areas of the business. This is not a standard role - it is a rotational apprenticeship programme designed to develop a well-rounded operator capable of understanding and eventually managing the full day-to-day running of the business.
You will gain real-world experience in hospitality, administration, customer service, marketing, and operations, working closely with the owners. This role is ideal for someone who wants to learn how a small business truly runs, is practical, proactive, and not afraid to get stuck in. Someone that takes pride in high standards and guest experience and is looking for long-term growth, not just a job. Age is no barrier - the right person is the RIGHT person no matter age, sex, orientation or religion.
Personal Qualities
- Strong work ethic and reliability
- Positive, can-do attitude
- Willingness to learn every part of the business
- Practical and hands-on mindset
- Good communication and people skills
- Ability to take initiative and responsibility
Key Responsibilities
- Administration & Reception
- Guest bookings and enquiries
- Check-ins and check-outs
- Managing emails, phone calls, and booking platforms
- Basic financial admin and reporting
- Housekeeping & Guest Experience
- Room preparation and cleaning standards
- Quality control and presentation
- Guest needs and attention to detail
- Kitchen Support
- Food prep assistance
- Understanding kitchen flow and hygiene standards
- Supporting chefs during service
- Front of House (Restaurant)
- Welcoming and serving guests
- Taking orders and handling payments
- Creating a warm, authentic dining experience
- Stock Control & Operations
- Inventory management
- Supplier coordination
- Ordering and stock rotation
- Marketing & Business Growth
- Social media support (content, posts, basic strategy)
- Capturing guest experiences (photos, stories)
- Supporting promotions and local visibility
Hours & Flexibility
- Hours are flexible and may include evenings and weekends
- Shift patterns will vary depending on operational needs
- We are open to structuring the role around the right candidate
What You’ll Gain
- Full spectrum understanding of hospitality business operations
- Real responsibility and trust (earned over time)
- Close mentorship from business owners
- Transferable skills in management, service, and operations
Apprenticeship Qualification
The successful candidate will be fully supported by our training partner, HTP Apprenticeship College to achieve either a level 2 or Level 3 Hospitality apprenticeship standard. The successful candidate will need to meet the eligibility criteria for Government funding.
How to Apply
Please apply via IW Jobs with your CV and a covering letter with a short introduction about yourself, why this opportunity appeals to you and any relevant experience (not essential, attitude matters more). Candidates will then be selected for interview and contacted by HTP Apprenticeship College. This advert may be removed early if we receive a vast number of applicants.
Thai by Ja and Charter Guest House - Apprentice Front of House/Hospitality Opportunity in Newport employer: HTP Apprenticeship College
Thai by Ja and Charter Guest House offers a unique apprenticeship opportunity in the heart of Newport, Isle of Wight, where you can immerse yourself in all aspects of hospitality. With a strong focus on mentorship and hands-on experience, you'll gain invaluable skills across various business operations while contributing to a warm and welcoming environment. This role is perfect for those eager to learn and grow within a supportive team that values high standards and guest satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Thai by Ja and Charter Guest House - Apprentice Front of House/Hospitality Opportunity in Newport
✨Tip Number 1
Get to know the business! Before your interview, do a bit of research on Thai by Ja and Charter Guest House. Understand their vibe, menu, and what makes them unique. This will show your enthusiasm and help you stand out.
✨Tip Number 2
Practice your people skills! Since this role is all about guest experience, think of ways to demonstrate your communication skills. Maybe role-play with a friend or family member to get comfortable with welcoming guests and handling inquiries.
✨Tip Number 3
Show your willingness to learn! During the interview, express your eagerness to dive into every aspect of the business. Share examples of how you've tackled new challenges in the past, even if they’re not directly related to hospitality.
✨Tip Number 4
Apply through our website! We love seeing applications that come directly from our platform. It shows you're serious about the opportunity and makes it easier for us to keep track of your application.
We think you need these skills to ace Thai by Ja and Charter Guest House - Apprentice Front of House/Hospitality Opportunity in Newport
Some tips for your application 🫡
Craft a Personal Cover Letter:When writing your cover letter, make it personal! Share a bit about yourself and why this apprenticeship at Thai by Ja and Charter Guest House excites you. We want to see your enthusiasm shine through!
Tailor Your CV:Make sure your CV reflects the skills and qualities mentioned in the job description. Highlight any relevant experience, even if it's just from school projects or part-time jobs. We love seeing how you can fit into our team!
Show Off Your Personality:Don’t be afraid to let your personality come through in your application. We’re looking for someone with a positive, can-do attitude, so show us that you’re ready to get stuck in and learn!
Apply Through Our Website:Remember to apply via IW Jobs as instructed! It’s super important to follow the application process. We can’t wait to see your application and hopefully welcome you to our team!
How to prepare for a job interview at HTP Apprenticeship College
✨Show Your Enthusiasm
Make sure to express your genuine interest in the hospitality industry during the interview. Talk about why you want to work at Thai by Ja and Charter Guest House specifically, and how you’re eager to learn and grow within the role.
✨Demonstrate Your Practical Mindset
Since this role is hands-on, be prepared to discuss examples of when you've taken initiative or tackled practical tasks. Share any relevant experiences, even if they are from school projects or volunteer work, to show that you're ready to get stuck in.
✨Highlight Your People Skills
Customer service is key in hospitality, so think of times when you've successfully interacted with others. Whether it’s helping a friend or working in a team, share stories that showcase your communication skills and ability to create a positive experience for guests.
✨Ask Thoughtful Questions
Prepare some questions to ask the interviewers about the apprenticeship programme and the business. This shows that you’re engaged and serious about the opportunity. Inquire about their expectations for apprentices and how they support learning and growth.
