At a Glance
- Tasks: Learn all aspects of hospitality, from guest service to kitchen support.
- Company: Thai by Ja and Charter Guest House in Newport, Isle of Wight.
- Benefits: Gain real-world experience and earn a recognised apprenticeship qualification.
- Other info: Flexible hours with mentorship from experienced business owners.
- Why this job: Perfect for hands-on learners wanting to grow in a dynamic hospitality environment.
- Qualifications: Enthusiasm and a willingness to learn are key; experience is a bonus.
The predicted salary is between 15000 - 20000 £ per year.
A great opportunity has arisen at Thai by Ja and Charter Guest House, for an Apprentice in Hospitality. Depending on your level of experience, this will be either a level 2 or level 3. Are you enthusiastic and keen to learn? We will teach you the knowledge, skills and behaviour necessary for this opportunity.
Thai by Ja restaurant and boutique guest house in the heart of Newport, Isle of Wight is seeking a motivated and hands-on Apprentice to learn and contribute across all areas of the business. This is not a standard role - it is a rotational apprenticeship programme designed to develop a well-rounded operator capable of understanding and eventually managing the full day-to-day running of the business.
You will gain real-world experience in hospitality, administration, customer service, marketing, and operations, working closely with the owners. This role is ideal for someone who wants to learn how a small business truly runs, is practical, proactive, and not afraid to get stuck in. Someone that takes pride in high standards and guest experience and is looking for long-term growth, not just a job. Age is no barrier - the right person is the RIGHT person no matter age, sex, orientation or religion.
Personal Qualities- Strong work ethic and reliability
- Positive, can-do attitude
- Willingness to learn every part of the business
- Practical and hands-on mindset
- Good communication and people skills
- Ability to take initiative and responsibility
- Administration & Reception
- Guest bookings and enquiries
- Check-ins and check-outs
- Managing emails, phone calls, and booking platforms
- Basic financial admin and reporting
- Housekeeping & Guest Experience
- Room preparation and cleaning standards
- Quality control and presentation
- Guest needs and attention to detail
- Kitchen Support
- Food prep assistance
- Understanding kitchen flow and hygiene standards
- Supporting chefs during service
- Front of House (Restaurant)
- Welcoming and serving guests
- Taking orders and handling payments
- Creating a warm, authentic dining experience
- Stock Control & Operations
- Inventory management
- Supplier coordination
- Ordering and stock rotation
- Marketing & Business Growth
- Social media support (content, posts, basic strategy)
- Capturing guest experiences (photos, stories)
- Supporting promotions and local visibility
Hours are flexible and may include evenings and weekends. Shift patterns will vary depending on operational needs. We are open to structuring the role around the right candidate.
What You’ll Gain- Full spectrum understanding of hospitality business operations
- Real responsibility and trust (earned over time)
- Close mentorship from business owners
- Transferable skills in management, service, and operations
The successful candidate will be fully supported by our training partner, HTP Apprenticeship College to achieve either a level 2 or Level 3 Hospitality apprenticeship standard. The successful candidate will need to meet the eligibility criteria for Government funding.
How to ApplyPlease apply via IW Jobs with your CV and a covering letter with a short introduction about yourself, why this opportunity appeals to you and any relevant experience (not essential, attitude matters more). Candidates will then be selected for interview and contacted by HTP Apprenticeship College. This advert may be removed early if we receive a vast number of applicants.
Apprentice Front of House/Hospitality - Thai by Ja and Charter Guest House in Newport employer: HTP Apprenticeship College
Thai by Ja and Charter Guest House offers a unique apprenticeship opportunity in the vibrant heart of Newport, Isle of Wight, where you can immerse yourself in all aspects of hospitality. With a strong focus on mentorship and hands-on experience, you'll gain invaluable skills across various business operations while contributing to a warm and welcoming environment. This role is perfect for those eager to learn and grow within a supportive team that values high standards and guest satisfaction.
Contact Details:
HTP Apprenticeship College Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Front of House/Hospitality - Thai by Ja and Charter Guest House in Newport
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Thai by Ja and Charter Guest House. Understand their values, menu, and what makes them unique. This will help you show genuine interest and tailor your answers.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your enthusiasm and willingness to learn, as that’s what they’re really looking for.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and presentable. A neat appearance shows that you take the opportunity seriously and are ready to represent the business well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Apprentice Front of House/Hospitality - Thai by Ja and Charter Guest House in Newport
Some tips for your application 🫡
Craft a Personal Cover Letter:When writing your cover letter, make it personal! Share a bit about yourself and why this apprenticeship at Thai by Ja and Charter Guest House excites you. We want to see your enthusiasm shine through!
Show Off Your Skills:Even if you don’t have loads of experience, highlight any relevant skills or experiences you’ve had. Whether it’s customer service or teamwork, we’re looking for that positive, can-do attitude that shows you’re ready to learn!
Tailor Your CV:Make sure your CV is tailored to the role. Focus on any hospitality-related experiences, even if they’re informal. We love seeing how you’ve engaged with people and contributed to a team!
Apply Through Our Website:Don’t forget to apply via IW Jobs as instructed! It’s super important to follow the application process. We’re excited to see your application come through and can’t wait to meet you!
How to prepare for a job interview at HTP Apprenticeship College
✨Show Your Enthusiasm
Make sure to express your genuine interest in the hospitality industry during the interview. Talk about why you want to work at Thai by Ja and Charter Guest House specifically, and how you’re excited to learn and grow within the role.
✨Demonstrate Your Practical Mindset
Since this role is hands-on, be ready to discuss any previous experiences where you’ve taken initiative or tackled practical tasks. Share examples that highlight your proactive attitude and willingness to get stuck in, whether it’s in a job, school project, or even volunteering.
✨Prepare for Common Questions
Think about questions they might ask, like how you handle customer service situations or what you think makes a great guest experience. Practising your answers can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, what a typical day looks like, or how they measure success in the apprenticeship. This shows you’re engaged and serious about the opportunity.
