At a Glance
- Tasks: Engage customers in-store and create captivating social media content.
- Company: Join a vibrant, independent fashion retailer with a creative spirit.
- Benefits: Competitive salary, commission, staff discounts, and skill development opportunities.
- Other info: Flexible working hours with opportunities for growth in a dynamic environment.
- Why this job: Combine your passion for fashion and social media while making a real impact.
- Qualifications: Retail experience and a love for social media; creativity is a plus!
The predicted salary is between 24750 - 30250 £ per year.
We're looking for a passionate, creative and customer focused Sales & Social Media Assistant to join our growing team.
This is a varied role that combines retail sales with social media and content creation.
You'll spend time on the shop floor delivering an exceptional customer experience, building relationships with customers and driving sales.
When not serving customers, you'll help create engaging content for our social media channels, refresh creative content across our Shopify website and support exciting in store events.
We're looking for someone with a genuine passion for fashion, retail and social media.
As you become more established in the role, you'll also help maintain high standards across the shop floor, support the wider team and take on increasing responsibility.
We're open to offering this role on either a 4 or 5 day per week basis. As this is a retail role, availability to work one weekend day each week is essential.
Key Responsibilities
- Social Media & Content
- Create engaging content across our social media platforms.
- Photograph products, new arrivals and in store activity.
- Design creative assets using Adobe In Design, Canva or similar software.
- Help plan and create content that reflects our brand and products.
- Support the promotion of launches, campaigns and in store events.
- Website & Ecommerce
- Refresh the visual content across our Shopify website.
- Update homepage banners, campaign imagery and promotional content.
- Help keep the website visually engaging, inspiring and up to date.
- Retail & Sales
- Deliver exceptional customer service and drive sales on the shop floor.
- Achieve personal sales targets and maximise commission opportunities.
- Build lasting relationships with customers and confidently advise on products.
- Help maintain high standards of presentation, visual merchandising and customer service.
- Support the wider team and lead by example on the shop floor.
- Assist with stock management, deliveries and day to day store operations.
About You
We're looking for someone who is enthusiastic, proactive and enjoys being part of a team.
You’ll have
- Retail experience, ideally within fashion or premium retail.
- A genuine passion for social media and content creation.
- A creative eye and attention to detail.
- Experience using Adobe In Design, Canva or similar design software would be an advantage but isn't essential.
- An interest in ecommerce and a willingness to learn Shopify.
- Excellent communication and customer service skills.
- A positive attitude and a willingness to learn.
- The confidence to take initiative and help maintain high standards on the shop floor.
What We Offer
- Competitive salary.
- Commission scheme.
- Staff discount.
- A varied role combining retail, creativity and ecommerce.
- The opportunity to take real ownership and make a visible impact within a growing independent business.
- Opportunities to develop your skills and progress as the business continues to grow.
- What Success Looks Like
You’ll become a trusted member of the team who is just as comfortable serving customers on the shop floor as you are creating engaging content for our social media channels.
You’ll take pride in maintaining high standards, supporting your colleagues and bringing fresh ideas to the business every day.
This is an exciting opportunity to build a career within retail while developing valuable skills across social media, ecommerce and brand.
#J-18808-Ljbffr
Sales & Social Media Assistant in London employer: htown Store
htown Store is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for those passionate about retail and customer service. Located in the dynamic East End of London, employees benefit from working with exclusive brands in a supportive environment that values sustainability and diversity. With opportunities for personal development and a focus on delivering meaningful customer experiences, htown Store is committed to fostering a rewarding career for its team members.
StudySmarter Expert Advice🤫
We think this is how you could land Sales & Social Media Assistant in London
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like htown Store, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like htown Store!
We think you need these skills to ace Sales & Social Media Assistant in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at htown Store, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at htown Store and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show htown Store that you’re ready to jump in and contribute right away!
How to prepare for a job interview at htown Store
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
