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For Companies At a Glance
- Tasks: Support daily office operations, finance, HR, and customer service in a dynamic environment.
- Company: Join a vibrant team in a UK office focused on collaboration and efficiency.
- Benefits: Competitive salary, professional development, and a supportive work culture.
- Why this job: Be the backbone of our office, making a real difference every day.
- Qualifications: 3-5 years in office administration, finance, or HR; relevant degree preferred.
- Other info: Great opportunity for growth in a fast-paced, friendly workplace.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a reliable and hands-on Office Manager to support the day-to-day operations of our UK office. This role covers Finance, HR administration, office coordination, and basic customer service support to ensure smooth and efficient business operations. This position is ideal for a well-organised individual who is comfortable handling multiple responsibilities in a small team environment.
Key Responsibilities
- Finance & Administration
- Process payroll information and coordinate submissions to HMRC.
- Support audit preparation and maintain proper financial records.
- HR & Office Support
- Serve as the main liaison between HQ and local employees on all HR related matters such as communicating HR policies, updates and announcements from HQ.
- Act as the first point of contact for employee HR queries such as providing guidance and clarification on HR processes and procedures.
- Maintain HR documentation such as company insurance, employee’s insurance including onboarding and offboarding processes.
- Coordinate leave tracking and attendance records.
- Support implementation of HR policies in line with UK regulations.
- Provide general administrative support to office staff.
- Office Management & Customer Service
- Maintain office facilities and coordinate any maintenance requirements.
- Arrange IT equipment (laptops, phones) and liaise with vendors where necessary.
- Support coordination of company vehicles and insurance matters.
- Ensure workplace health and safety standards are maintained.
- Act as a point of contact for general enquiries, providing professional and timely customer service to clients, vendors, and internal stakeholders.
- Handle general office operations and ad-hoc administrative tasks.
Requirements
- Experience: ~3–5 years of relevant experience in Office Administration / Finance / HR support roles.
- Basic experience in accounting or bookkeeping preferred.
- Familiarity with UK payroll, VAT, or compliance processes is an advantage.
Skills & Competencies
- Basic knowledge of accounting principles and administrative processes.
- Experience with SAP or similar accounting software is an advantage.
- Good understanding of general HR and office administration practices.
- Strong organisational skills and attention to detail.
- Good communication and interpersonal skills.
- Customer-focused mindset with the ability to respond to enquiries professionally.
- Able to work independently and manage multiple tasks efficiently.
Qualifications
- Diploma or Bachelor’s degree in Business Administration, Accounting, or related field.
- Relevant certifications are a plus but not mandatory.
Office Supervisor in Stoke-on-Trent employer: HTL Group of Companies
Contact Detail:
HTL Group of Companies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Supervisor in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Office Supervisor role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills in finance, HR, and office management. This will help you stand out as the perfect fit for their team.
✨Tip Number 3
Practice common interview questions related to office administration and customer service. Think about your past experiences and how they relate to the responsibilities of the Office Supervisor role. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in the process.
We think you need these skills to ace Office Supervisor in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your relevant experience in office administration, finance, and HR support to show us you're the perfect fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re interested in the Office Supervisor position. Share specific examples of how your past experiences align with our needs, especially in managing multiple responsibilities and providing excellent customer service.
Show Off Your Organisational Skills: Since this role requires strong organisational skills, consider including examples of how you've successfully managed tasks or projects in the past. We want to see how you keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process.
How to prepare for a job interview at HTL Group of Companies
✨Know Your Stuff
Make sure you brush up on the key responsibilities listed in the job description. Understand the basics of payroll, HR processes, and office management. Being able to discuss these topics confidently will show that you're prepared and serious about the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational skills, come prepared with examples from your past experience where you successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to juggle responsibilities.
✨Be Ready for HR Scenarios
Expect questions related to HR policies and employee queries. Think of common HR situations you've encountered and how you handled them. This will demonstrate your understanding of HR practices and your ability to communicate effectively with employees.
✨Customer Service Mindset
As you'll be the first point of contact for various stakeholders, prepare to discuss how you would handle customer service inquiries. Share specific examples of how you've provided excellent service in the past, showcasing your professionalism and problem-solving skills.