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- Tasks: Lead a dynamic team in delivering exceptional food and beverage experiences.
- Company: Join IXORA Hotel & Spa, a stunning new destination in Snowdonia.
- Benefits: Enjoy competitive pay, staff stays, and health support.
- Other info: Great opportunities for personal and professional development await you.
- Why this job: Be part of an exciting new adventure in hospitality.
- Qualifications: Experience in fast-paced restaurant or hotel environments is essential.
The predicted salary is between 30000 - 40000 £ per year.
IXORA Hotel and Spa opened in December 2024, nestled in the breathtaking surroundings of Snowdonia (Eryri) National Park. We offer luxurious accommodations, onsite dining, a fitness centre, and a tranquil Spa. We are looking for an Assistant Food and Beverage Manager who shares our passion for hospitality and world-class customer service. We value hard-working, positive team players committed to delivering an incredible experience for our guests.
Job Purpose
We are looking for an inspirational leader with experience in fast-paced and volume operations. Our destination bar and restaurant is a key feature of the hotel, and we seek someone to take this operation forward and establish the venue in the local and wider market. Candidates should have hotel or high-street/retail restaurant & bar experience, have led a large team, and can demonstrate proven success in their previous roles. This exciting role provides an excellent opportunity for an experienced Restaurant & Bar Manager to work in an iconic hotel.
Main Duties and Responsibilities
- Ensure the team has the appropriate tools, training, and equipment to deliver the products/propositions consistently to the required standard.
- Schedule self, team, and contractors to deliver optimal levels of productivity and maintain purchasing cycle in line with forecasted activity.
- Ensure that provision is made to maintain a clear understanding of requirements between the customer and operational groups.
- Ensure that all team members are fully equipped with the tools, skills, behaviours, and knowledge required before customer contact.
- Work with the Kitchen and F&B Leadership to ensure that customer expectations are exceeded and revenue optimised.
- Ensure that all food and drink products delivered to our customers fully meet the standard specification.
- Ensure that both you and all customer-facing team members are optimising the revenue opportunities in each customer interaction whilst meeting all productivity guidelines.
- Ensure that all prescribed and designed processes, systems, and standards are maintained.
- Build relationships and rapport with guests and resolve any guest problems.
- Lead from the front during service periods; coach and encourage others.
- Maintain productivity and expense performance in line with targeted improvement.
- Maintain consistent and robust security related to stock, cash, equipment and ensure all standard department procedures are fully adhered to.
Preferred Qualification
- Customer service experience.
- Understanding of Microsoft Word and Excel.
- Experience in the food and beverage department.
- Basic food hygiene qualification.
- First Aid at Work.
What’s in it for me?
- Staff stays across the group.
- Service charge paid regularly.
- Uniform provided.
- Health Assured Employee Assistance Programme.
- Opportunity to develop.
- Competitive rate of pay.
Additional Information
If you have not heard back from us within 28 days of your application, then it has not been successful on this occasion but please do consider applying for future department/business vacancies.
Compensation: Competitive salary.
Restaurant Manager employer: HTL F&B Services
Contact Detail:
HTL F&B Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at IXORA Hotel and Spa. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about how you've gone above and beyond for guests in the past – it’s all about making that personal connection.
✨Tip Number 3
Research is key! Familiarise yourself with IXORA Hotel and Spa’s offerings and values. This way, you can tailor your conversation to show how you can contribute to their mission of delivering world-class customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the IXORA team!
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for hospitality shine through! Share experiences that highlight your commitment to providing world-class customer service and how you can contribute to our team at IXORA Hotel & Spa.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Restaurant Manager role. Highlight relevant experience in fast-paced environments and any leadership roles you've held. We want to see how your background aligns with what we're looking for!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at IXORA Hotel & Spa. We can’t wait to hear from you!
How to prepare for a job interview at HTL F&B Services
✨Know Your Venue
Before the interview, take some time to research IXORA Hotel and Spa. Familiarise yourself with their offerings, values, and the unique experience they provide. This will not only show your genuine interest but also help you tailor your answers to align with their vision.
✨Showcase Your Leadership Skills
As a potential Assistant Food and Beverage Manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams in fast-paced environments, resolved conflicts, and motivated staff to exceed customer expectations.
✨Understand Customer Service Excellence
Be ready to discuss your approach to delivering world-class customer service. Think of specific instances where you went above and beyond for guests, and how you ensure that every team member is equipped to do the same. This aligns perfectly with IXORA's commitment to an incredible guest experience.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the hotel's operations, team dynamics, and future goals. This shows your enthusiasm for the role and helps you gauge if this is the right fit for you as well.