At a Glance
- Tasks: Recruit and support volunteers, ensuring they have a rewarding experience while delivering essential services.
- Company: Join Health Transportation Group UK, a leading provider of Non-Emergency Patient Transport.
- Benefits: Competitive salary, increased holiday allowance, employee assistance programme, and pension scheme.
- Other info: Flexible working options with opportunities for growth and development.
- Why this job: Make a real difference in the community while gaining valuable experience and skills.
- Qualifications: Strong organisational skills, excellent communication, and proficiency in Microsoft Office.
The predicted salary is between 24784 - 24784 £ per year.
Be the Heart of Our Volunteer Programme – Volunteer Administrator
Who are we?
At Health Transportation Group UK (HTG-UK), we are one of the UK’s leading providers of Non-Emergency Patient Transport, supporting thousands of vulnerable patients across the UK. We proudly serve the NHS, completing over 800,000 essential journeys every year. We deliver services across a growing number of NHS contracts, including North East Lincolnshire, Mid and South Essex, Dorset, Cornwall & Isles of Scilly, Norfolk & Waveney, and Suffolk and North East Essex. With 22 operational bases and a dedicated team of over 1,200 passionate professionals, we provide safe, caring, and high-quality transport services nationwide.
What can you expect?
As a Volunteer Administrator, you will play a key role in the recruitment, coordination, and support of our volunteer drivers, ensuring they have a rewarding experience while delivering an essential service to patients. You’ll oversee training, welfare checks, mileage records, and compliance, ensuring everything runs smoothly and safely. Based in Redruth, this role offers a blend of office-based and home working, with occasional travel to other stations and locations across the county as required.
What can we offer you?
- Competitive salary - £24,784.50 per annum
- Contractual Sick Pay - after 12 months service
- Employee Assistance Programme - delivered by the UK’s #1 EAP service- Health Assured
- Increased Holiday Allowance - after years of service
- Refer a Friend Scheme - Earn up to £500 for each friend you bring on board
- Pension Scheme
- Opportunities to Grow and Develop
- Engaging Workplace Culture - with regular company updates and employee of the month
Main responsibilities:
- Recruit, supervise, and support volunteers
- Organise training sessions and ensure volunteers stay up to date
- Conduct welfare checks to support volunteers' well-being
- Maintain accurate mileage records and process claims
- Handle data entry and prepare monthly reports
- Maintain clear communication with volunteers
- Ensure all safety and operational policies are followed
- Address any concerns raised by volunteers
- Oversee vehicle maintenance schedules and report any issues
Person specification:
- Strong organisational and leadership skills
- Excellent communication and interpersonal abilities
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Experience in volunteer coordination (preferred but not essential)
- A valid UK driving licence and willingness to travel when needed
- Ability to work independently and as part of a team
- Flexibility to work from home, Redruth base, or other locations as required
- Willingness to work occasional evenings or weekends if needed
Equal Opportunities
The Company’s Equal Opportunities policy affirms our commitment to ensure that no patient, employee or prospective employee is discriminated against, whether directly or indirectly on the grounds of gender, sexual orientation, age, marital status, responsibility for dependants, disability, religion, creed, colour, race, nationality, ethnic or national origin, trade union activity, social background, health status, or is disadvantaged by conditions or requirements which cannot be shown as justifiable.
Safeguarding
The organisation takes the issues of Safeguarding Children, Adults and addressing domestic violence very seriously. All employees have a responsibility to support the organisation in our duties by:
- Attending mandatory training on Safeguarding children and adults
- Making sure they are familiar with their and the organisation’s requirements under relevant legislation
- Adhering to all relevant national and local policies, procedures, and professional codes
- Reporting any concerns to the appropriate authority
Cornwall - Volunteer Administrator in Redruth employer: HTG-UK
At Health Transportation Group UK, we pride ourselves on being a leading employer in the healthcare transport sector, offering Ambulance Care Assistants a fulfilling role that combines compassion with professional growth. Our engaging workplace culture fosters teamwork and respect, while our commitment to employee development is reflected in our fully funded training and mentorship programmes. With competitive pay, generous benefits, and a focus on patient care, joining our team in Bury St Edmunds means making a meaningful impact in the lives of vulnerable patients every day.
StudySmarter Expert Advice🤫
We think this is how you could land Cornwall - Volunteer Administrator in Redruth
✨Get Involved with Local Causes
Start connecting with local nonprofits or social impact projects in your area. Attend their events, offer to help out with community initiatives, or just drop by to chat about their mission. This way, you’ll not only learn about the work they do but also make meaningful connections that could lead to volunteer opportunities.
✨Leverage Social Media for Social Impact
Platforms like Twitter and Instagram are goldmines for discovering volunteer opportunities in the nonprofit sector. Follow organisations you’re passionate about, engage with their posts, and keep an eye out for their volunteer calls. It’s a great way to show your interest and dedication!
✨Utilise Volunteer Matching Platforms
Sites like VolunteerMatch or local community boards are perfect for finding short-term and long-term volunteer roles. These platforms can connect you with causes that align with your passions and skills, and often allow you to browse opportunities tailored to your interests.
✨Apply Directly Through Our Website
When you spot an organisation you like, don't hesitate to visit their website and check out their volunteer section. Many nonprofits have dedicated pages for volunteers where you can apply directly – and we’ve found that this route often leads to quicker responses and more personalised interactions!
We think you need these skills to ace Cornwall - Volunteer Administrator in Redruth
Some tips for your application 🫡
Share Your Passion for Social Impact:When you're applying for a volunteer role at a nonprofit like HTG-UK, don’t just list your skills. Show us why you're passionate about social impact! Use your cover letter to tell a story about what drives you and how you've been involved in similar initiatives. Personal connections to the cause can really make your application stand out.
Highlight Relevant Experience:Make sure to showcase any previous volunteer work or projects that demonstrate your commitment to social impact. Whether it’s fundraising, community outreach, or project management, detail your contributions and the results achieved. This kind of experience is invaluable in the nonprofit sector and can help us see your potential!
Get Creative with Your CV:In the world of nonprofits, a standard CV might not cut it. Consider using a more creative format that showcases your personality while maintaining professionalism. Use headings like 'Community Engagement' or 'Social Impact Projects' to highlight your experiences related to the role. Remember, we want to see what makes you unique!
Keep It Community-Focused:Make sure your application emphasises collaboration and community. Volunteer roles are about working well with others and contributing collectively towards a common goal. In your cover letter, mention any teamwork experiences or community projects you've been part of, and how you contributed to their success. This shows that you’re ready to jump into the collaborative spirit here at HTG-UK.
How to prepare for a job interview at HTG-UK
✨Know Your Passion
Dive deep into the mission of HTG-UK and understand the issues they tackle. When they ask about your motivation to volunteer, share specific experiences that link your passion to their cause—whether it’s local community work or a broader social impact.
✨Bring Your Skills to the Table
Highlight any relevant skills that can aid in their projects, such as fundraising, project management, or community organising. Be prepared to share examples of how you’ve used these skills in past volunteer roles or relevant experiences.
✨Get Ready for Scenario Questions
In non-profit interviews, especially for volunteer roles, you might get scenario-based questions. Think about times when you've encountered challenges in team work or community engagement, and how you resolved them—this shows your problem-solving abilities.
✨Show Your Commitment
Since this is a volunteer role, they’ll likely want to see your commitment to the cause over an extended period. Be ready to discuss how much time you can dedicate, any special skills you can bring, and your eagerness to learn and grow with the organisation—this excites them to have you on board!
