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- Tasks: Provide safe and compassionate transport for vulnerable patients to healthcare appointments.
- Company: Join Health Transportation Group UK, a leader in Non-Emergency Patient Transport.
- Benefits: Market-leading pay, sick pay, training, and opportunities for growth.
- Why this job: Make a real difference in patients' lives while working in a supportive team.
- Qualifications: Compassionate individuals with good physical fitness and clear communication skills.
- Other info: Flexible shifts available; part-time options welcome.
The predicted salary is between 24000 - 36000 £ per year.
Who Are We? At Health Transportation Group UK, we are one of the UK’s leading providers of Non-Emergency Patient Transport, supporting thousands of vulnerable patients across the UK. We proudly serve the NHS, completing over 800,000 essential journeys every year. With 12 operational bases and a dedicated team of over 800 passionate professionals, we deliver safe, caring, and high-quality care across the country.
What Can You Expect? You would be joining us in the role of Ambulance Care Assistant, delivering a vital service to our patients. Being an Ambulance Care Assistant is so much more than just driving. It’s about providing safe, reliable and friendly transport to vulnerable patients who need it the most. It’s a role that requires patience, empathy and resilience as, whilst the role is incredibly rewarding, it can be physically and emotionally demanding. If you’re someone who thrives on connection, takes pride in doing things properly, and wants to be part of a team that lives our values, particularly Care, Respect and Social Value, we’d love to hear from you.
The standard hours for this role are typically 37.5 hours per week. This is a shift-based role, and you’ll work as part of a rota covering early mornings, evenings, lates and night shifts, which can fall on any day across the 7-day week, including weekends and public holidays. Shifts will vary, so flexibility is essential. We also welcome interest from candidates who may be looking for part-time hours.
Summary Of Main Duties Include:
- Patient Transport & Care – Safely drive patients to and from healthcare appointments while providing reassurance, support, and compassionate care throughout their journey.
- Assisting with Mobility – Helping patients with mobility needs, including safe lifting, use of specialist equipment, and transferring patients to and from vehicles or their homes.
- Communication & Compassion – Communicating clearly and kindly with patients, families, and healthcare staff, maintaining dignity, respect, and patient confidentiality at all times.
- Vehicle Checks & Basic Administration – Carrying out daily vehicle checks, keeping all equipment clean and ready in line with Infection Prevention and Control procedures, and ensuring that any incidents and/or journey details are accurately recorded as required.
What’s In It For You?
- Market Leading Pay with increased rates for agreed overtime
- Contractual Sick Pay after 12 months service
- Employee Assistance Programme delivered by the UK’s #1 EAP service – Health Assured
- Increased holiday allowance for long service
- Refer a Friend – Earn up to £500 for each friend you bring on board
- Pension Scheme
- Fully Funded Training and Uniform – Kick off your role with two weeks of training, enjoy ongoing mentorship, and receive a full uniform
- Opportunities to grow and develop
- Engaging Workplace Culture with regular company updates and Employee of the Month
We are Looking for Great People Who:
- Fully flexible to work shifts on any day of the week, including weekends.
- Are caring and compassionate
- Have good physical fitness for moving and handling patients
- Communicate clearly and kindly both in person and in writing
- Follow procedures and protect patient confidentiality
- Stay calm under pressure
- Are reliable and punctual
- Have basic IT Knowledge
Our Commitment to Safer Recruitment
Patient safety is our priority. To work for HTG-UK you will need:
- Enhanced DBS check (Conducted during onboarding if successful)
- Right to work in the UK
- Full UK Manual Driving Licence
- Satisfactory employment and character references
- A satisfactory medical assessment
Successful candidates will also need to successfully complete a two-week mandatory training course on commencement of employment.
Equal Opportunities
The Company’s Equal Opportunities policy affirms our commitment to ensure that no patient, employee or job applicant faces discrimination - whether directly or indirectly – based on gender, sexual orientation, age, marital status, responsibility for dependants, disability, religion, belief, colour, race, nationality, ethnic or national origin, trade union activity, social background, health status, or is disadvantaged by conditions or requirements which cannot be shown as justifiable.
Safeguarding
The organisation takes the issues of Safeguarding Children, Adults and addressing domestic violence very seriously and therefore all employees at HTG-UK are expected to:
- Attend mandatory training on Safeguarding children and adults
- Ensure they are familiar with their and the organisation’s requirements under relevant legislation
- Adhere to all relevant national and local policies, procedures, and professional codes
- Report any concerns to the appropriate authority
- Maintaining professional boundaries as a Person in a Position of Trust (PiPoT)
Ambulance Care Assistant in King's Lynn employer: HTG-UK
Contact Detail:
HTG-UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant in King's Lynn
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the healthcare transport sector. A personal recommendation can go a long way in landing that Ambulance Care Assistant role.
✨Tip Number 2
Prepare for the interview by brushing up on your communication skills. Since this role is all about connecting with patients and their families, practice how you’d handle different scenarios. Show us your empathy and patience!
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability for shifts during the interview. Highlight your willingness to work weekends and nights, as this shows you're committed to providing care when it’s needed most.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Ambulance Care Assistant in King's Lynn
Some tips for your application 🫡
Show Your Caring Side: When writing your application, let your compassion shine through! Share experiences where you've helped others or shown empathy. We want to see that you genuinely care about making a difference in patients' lives.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applicants who can communicate effectively, just like you'll need to do with patients and their families.
Highlight Your Flexibility: Since this role involves shift work, make sure to mention your availability and willingness to work various shifts, including weekends and holidays. We value flexibility, so show us you're ready to adapt!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at HTG-UK
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Ambulance Care Assistant entails. Familiarise yourself with the key responsibilities like patient transport, mobility assistance, and communication. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Compassion
Since this role is all about caring for vulnerable patients, be prepared to share examples of how you've shown empathy and compassion in previous roles. Think of specific situations where you made a difference in someone's experience, as this will resonate well with the interviewers.
✨Demonstrate Flexibility
The job requires shift work, so highlight your flexibility and willingness to work various hours, including weekends and holidays. You might want to mention any past experiences where you adapted to changing schedules or worked under pressure.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the company culture and values, such as how they support their staff or what training opportunities are available. This shows you're serious about joining their team.
