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- Tasks: Transport and care for patients, providing support and reassurance during their journeys.
- Company: Join Health Transportation Group UK, a leader in non-emergency patient transport.
- Benefits: Earn £13/hour, enjoy fully funded training, and access an employee assistance programme.
- Why this job: Make a real difference in patients' lives while working in a caring and supportive environment.
- Qualifications: Good communication skills, compassion, physical fitness, and a full UK driving licence required.
- Other info: Flexible zero-hour contracts with opportunities for growth and development.
The predicted salary is between 27360 - 27360 £ per year.
Who Are We? At Health Transportation Group UK (HTG-UK), we are one of the UK’s leading providers of Non-Emergency Patient Transport, supporting thousands of vulnerable patients across the UK. We proudly serve the NHS, completing over 800,000 essential journeys every year. With 13 operational bases and a dedicated team of over 800 passionate professionals, we deliver safe, caring, and high-quality care across the country.
What Can You Expect? You would be joining us in the role of Bank Ambulance Care Assistant (B-ACA), delivering a vital service to our patients. Being a Bank ACA is so much more than just driving. It’s about providing safe, reliable and friendly transport to vulnerable patients who need it the most. It’s a role that requires patience, empathy and resilience as, whilst the role is incredibly rewarding, it can be physically and emotionally demanding. If you’re someone who thrives on connection, takes pride in doing things properly, and wants to be part of a team that lives our values, particularly Care, Respect and Social Value, we’d love to hear from you. We have bank (zero hour) positions available, offered on a casual basis, meaning shifts will be offered as and when they become available and you have the flexibility to choose which shifts you would like to accept. We have a variety of early, mid, and late shifts, across any day from Monday to Sunday. Further details will be discussed during the interview.
Summary Of Main Duties Include:
- Patient Transport & Care - Safely drive patients to and from healthcare appointments while providing reassurance, support, and compassionate care throughout their journey.
- Assisting with Mobility - Helping patients with mobility needs, including safe lifting, use of specialist equipment, and transferring patients to and from vehicles or their homes.
- Communication & Compassion - Communicating clearly and kindly with patients, families, and healthcare staff, maintaining dignity, respect, and patient confidentiality at all times.
- Vehicle Checks & Basic Administration - Carrying out daily vehicle checks, keeping all equipment clean and ready in line with Infection Prevention and Control procedures, and ensuring that any incidents and/or journey details are accurately recorded as required.
What’s In It For You?
- Hourly Rate - £13.00
- Employee Assistance Programme - delivered by the UK’s #1 EAP service- Health Assured
- Refer a Friend Scheme - Earn up to £500 for each friend you bring on board
- Fully Funded Training and Uniform – Kick off your role with two weeks of training, enjoy ongoing mentorship, and receive a full uniform
- Pension Scheme
- Opportunities to Grow and Develop
- Engaging Workplace Culture - with regular company updates and employee of the month
We are Looking for Great People Who:
- Communicate clearly and kindly both in person and in writing
- Are caring and compassionate
- Have good physical fitness for moving and handling patients
- Stay calm under pressure
- Are reliable and punctual
- Have basic IT knowledge
- Follow procedures and protect patient confidentiality
Our Commitment to Safer Recruitment
- Enhanced DBS Check (conducted during onboarding if successful)
- Right to Work in the UK
- Full UK Manual Driving Licence
- Satisfactory Employment and Character References
- A Satisfactory Medical Assessment
- Successful candidates will also need to successfully complete a two-week mandatory training course on commencement of employment.
Equal Opportunities
The Company’s Equal Opportunities policy affirms our commitment to ensure that no patient, employee or job applicant faces discrimination - whether directly or indirectly – based on gender, sexual orientation, age, marital status, responsibility for dependants, disability, religion, belief, colour, race, nationality, ethnic or national origin, trade union activity, social background, health status, or is disadvantaged by conditions or requirements which cannot be shown as justifiable.
Safeguarding
The organisation takes the issues of Safeguarding Children, Adults and addressing domestic violence very seriously and therefore all employees at HTG-UK are expected to:
- Attend mandatory training on Safeguarding children and adults
- Ensure they are familiar with their and the organisation’s requirements under relevant legislation
- Adhere to all relevant national and local policies, procedures, and professional codes
- Report any concerns to the appropriate authority
- Maintaining professional boundaries as a Person in a Position of Trust (PiPoT)
Bank Ambulance Care Assistant in Great Yarmouth employer: HTG-UK
Contact Detail:
HTG-UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Ambulance Care Assistant in Great Yarmouth
✨Tip Number 1
Get to know the company! Research Health Transportation Group UK and understand their values, especially around care and compassion. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since the role involves interacting with patients and healthcare staff, it’s crucial to demonstrate your ability to communicate clearly and kindly. Role-play common scenarios with a friend to build your confidence.
✨Tip Number 3
Showcase your empathy! During interviews, share personal experiences where you've helped others or dealt with challenging situations. This will highlight your caring nature and resilience, which are key for a Bank Ambulance Care Assistant.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about the role, making it easier for us to connect with you.
We think you need these skills to ace Bank Ambulance Care Assistant in Great Yarmouth
Some tips for your application 🫡
Show Your Caring Side: When writing your application, let your compassion shine through! Share experiences where you've helped others or shown empathy, as this role is all about providing care and support to vulnerable patients.
Be Clear and Concise: Make sure your application is easy to read. Use clear language and avoid jargon. We want to see your communication skills in action, so keep it straightforward and to the point!
Highlight Relevant Experience: If you've got experience in patient transport or a similar field, make sure to mention it! Even if it's not directly related, any roles that showcase your ability to handle pressure and work with people will stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen to join our team!
How to prepare for a job interview at HTG-UK
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Bank Ambulance Care Assistant involves. Familiarise yourself with the key duties like patient transport, mobility assistance, and communication. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Compassion
Since this role is all about caring for vulnerable patients, be prepared to share examples of how you've shown empathy and compassion in previous roles. Think of specific situations where you made a difference in someone's experience, as this will resonate well with the interviewers.
✨Demonstrate Your Communication Skills
Effective communication is crucial in this job. During the interview, practice clear and kind communication. You might even want to role-play scenarios where you need to reassure a patient or communicate with healthcare staff, showcasing your ability to maintain dignity and respect.
✨Prepare for Practical Questions
Expect questions that assess your problem-solving skills and ability to stay calm under pressure. Think about past experiences where you had to handle difficult situations, and be ready to discuss how you managed them while ensuring patient safety and comfort.