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- Tasks: Provide safe and compassionate transport for vulnerable patients to healthcare appointments.
- Company: Join Health Transportation Group UK, a leading provider of Non-Emergency Patient Transport.
- Benefits: Market-leading pay, sick pay, funded training, and opportunities for growth.
- Why this job: Make a real difference in patients' lives while working in a supportive team.
- Qualifications: Good communication skills, compassion, physical fitness, and basic IT knowledge.
- Other info: Dynamic role with flexible hours and a commitment to equal opportunities.
The predicted salary is between 1040 - 1560 £ per month.
Who Are We?
At Health Transportation Group UK (HTG-UK), we are one of the UK's leading providers of Non-Emergency Patient Transport, supporting thousands of vulnerable patients across the UK. We proudly serve the NHS, completing over 800,000 essential journeys every year. With 13 operational bases and a dedicated team of over 800 passionate professionals, we deliver safe, caring, and high-quality care across the country.
What Can You Expect?
You would be joining us in the role of Ambulance Care Assistant (ACA), delivering a vital service to our patients. Being an ACA is so much more than just driving. It's about providing safe, reliable and friendly transport to vulnerable patients who need it the most. It's a role that requires patience, empathy and resilience as, whilst the role is incredibly rewarding, it can be physically and emotionally demanding. If you're someone who thrives on connection, takes pride in doing things properly, and wants to be part of a team that lives our values, particularly Care, Respect and Social Value, we'd love to hear from you.
The standard hours for this role are typically 37.5 hours per week. This is a shift-based role, and you will be part of a rota covering early mornings, evenings, weekends, and public holidays. We also welcome interest from candidates who may be looking for part-time hours.
Summary Of Main Duties Include:
- Patient Transport & Care - Safely drive patients to and from healthcare appointments while providing reassurance, support, and compassionate care throughout their journey.
- Assisting with Mobility - Helping patients with mobility needs, including safe lifting, use of specialist equipment, and transferring patients to and from vehicles or their homes.
- Communication & Compassion - Communicating clearly and kindly with patients, families, and healthcare staff, maintaining dignity, respect, and patient confidentiality at all times.
- Vehicle Checks & Basic Administration - Carrying out daily vehicle checks, keeping all equipment clean and ready in line with Infection Prevention and Control procedures, and ensuring that any incidents and/or journey details are accurately recorded as required.
What's In It For You?
- Market Leading Pay - with increased rates for agreed overtime
- Hourly Rate - £12.50
- Contractual Sick Pay - after 12 months service
- Employee Assistance Programme - delivered by the UK's #1 EAP service- Health Assured
- Increased Holiday Allowance - after years of service
- Refer a Friend Scheme - Earn up to £500 for each friend you bring on board
- Fully Funded Training and Uniform – Kick off your role with two weeks of training, enjoy ongoing mentorship, and receive a full uniform
- Pension Scheme
- Opportunities to Grow and Develop
- Engaging Workplace Culture - with regular company updates and employee of the month
We are Looking for Great People Who:
- Communicate clearly and kindly both in person and in writing
- Are caring and compassionate
- Have good physical fitness for moving and handling patients
- Stay calm under pressure
- Are reliable and punctual
- Have basic IT knowledge
- Follow procedures and protect patient confidentiality
Our Commitment to Safer Recruitment
Patient safety is our priority. To uphold this commitment, we ensure all new team members undergo a thorough onboarding process and are successful in the following checks:
- Enhanced DBS Check (conducted during onboarding if successful)
- Right to Work in the UK
- Full UK Manual Driving Licence
- Satisfactory Employment and Character References
- A Satisfactory Medical Assessment
Successful candidates will also need to successfully complete a two-week mandatory training course on commencement of employment.
Equal Opportunities
The Company's Equal Opportunities policy affirms our commitment to ensure that no patient, employee or job applicant faces discrimination - whether directly or indirectly – based on gender, sexual orientation, age, marital status, responsibility for dependants, disability, religion, belief, colour, race, nationality, ethnic or national origin, trade union activity, social background, health status, or is disadvantaged by conditions or requirements which cannot be shown as justifiable.
Safeguarding
The organisation takes the issues of Safeguarding Children, Adults and addressing domestic violence very seriously and therefore all employees at HTG-UK are expected to:
- Attend mandatory training on Safeguarding children and adults
- Ensure they are familiar with their and the organisation's requirements under relevant legislation
- Adhere to all relevant national and local policies, procedures, and professional codes
- Report any concerns to the appropriate authority
- Maintaining professional boundaries as a Person in a Position of Trust (PiPoT)
Ambulance Care Assistant in Great Yarmouth employer: HTG-UK
Contact Detail:
HTG-UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ambulance Care Assistant in Great Yarmouth
✨Tip Number 1
Get to know the company! Research Health Transportation Group UK and understand their values, especially around care and compassion. This will help you connect with them during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As an Ambulance Care Assistant, you'll need to communicate clearly and kindly with patients and families. Try role-playing scenarios with friends or family to build your confidence and ensure you can convey empathy effectively.
✨Tip Number 3
Showcase your resilience! Be ready to discuss how you've handled challenging situations in the past. Whether it's dealing with difficult patients or managing stress, sharing these experiences will demonstrate your ability to thrive in a demanding role.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Health Transportation Group UK site. This not only streamlines the process but also shows your commitment to joining their team.
We think you need these skills to ace Ambulance Care Assistant in Great Yarmouth
Some tips for your application 🫡
Show Your Caring Side: When writing your application, let your compassion shine through! Share experiences where you've helped others or shown empathy. We want to see that you genuinely care about making a difference in patients' lives.
Be Clear and Concise: Make sure your application is easy to read. Use clear language and avoid jargon. We appreciate straightforward communication, so keep it simple and to the point while highlighting your relevant skills.
Highlight Team Spirit: Since we value teamwork, mention any experiences where you've worked well with others. Whether it's in a job or a volunteer role, show us how you contribute to a positive team environment.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at HTG-UK
✨Know the Company Inside Out
Before your interview, take some time to research Health Transportation Group UK. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Compassionate Side
As an Ambulance Care Assistant, empathy is key. Prepare examples from your past experiences where you've demonstrated compassion and care, especially in challenging situations. This will highlight your suitability for a role that requires patience and understanding.
✨Practice Clear Communication
Since communication is crucial in this role, practice articulating your thoughts clearly and kindly. You might even want to do a mock interview with a friend or family member to get comfortable expressing yourself in a calm and respectful manner.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations, like assisting a patient with mobility or dealing with a stressful environment. Think through potential scenarios and how you would respond, focusing on maintaining dignity and respect for patients.