At a Glance
- Tasks: Coordinate patient transport and ensure smooth discharges at hospitals.
- Company: Join Health Transportation Group UK, a leader in non-emergency patient transport.
- Benefits: Competitive salary, sick pay, employee assistance, and growth opportunities.
- Other info: Full training provided, with a supportive workplace culture and career development.
- Why this job: Make a real difference in patients' journeys and work in a caring environment.
- Qualifications: Experience in patient transport, excellent communication, and organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
Exciting full-time opportunity available for a Patient Transport Liaison Officer to join our team in Bury St Edmunds at West Suffolk Hospital.
Who Are We?
At Health Transportation Group UK, we are one of the UK’s leading providers of Non-Emergency Patient Transport, supporting thousands of vulnerable patients across the UK. We proudly serve the NHS, completing over 800,000 essential journeys every year. With 12 operational bases and a dedicated team of over 800 passionate professionals, we deliver safe, caring, and high-quality care across the country.
What Can You Expect?
We are looking for a dedicated individual to join us in the role of Patient Transport Liaison Officer, working 37.5 hours per week, to play a vital role in ensuring smooth patient discharges and excellent transport coordination at hospitals in the region. In this role, you can make a huge difference to patient’s journeys through liaising with other healthcare professionals at different levels, both internally and externally.
Summary Of Main Duties Include:
- Be the go-to patient transport expert on-site in the Discharge Lounge and Transport Office.
- Collaborate with hospital teams to streamline patient flow and prioritise transport needs.
- Carry out risk assessments as required.
- Represent transport interests at daily bed meetings, aligning plans with critical discharge timelines.
- Maintain clear communication between wards, patient flow teams, and transport providers.
- Keep patient records accurate and secure, ensuring smooth transitions and compliance with data protection policies.
- Provide support to patients, families, and care facilities, ensuring everyone is informed and prepared for discharge journeys.
What’s In It For You?
- Competitive salary
- Contractual sick pay after 12 months service
- Employee assistance programme delivered by the UK’s #1 EAP service- Health Assured
- Increased holiday allowance for long service
- Refer a friend scheme - Earn up to £500 for each friend you bring on board
- Pension scheme
- Full training for the role, induction and ongoing mentorship
- Salary sacrifice schemes: Cycle to Work, Electric Car & Holiday buy schemes
- Opportunities to grow and develop
- Engaging Workplace Culture with regular company updates and Employee of the Month
We are Looking for Great People Who:
- Previous experience within non-emergency patient transport, or a similar industry.
- An excellent communicator with the ability to build strong and effective relationships with colleagues at all levels.
- Proactive and thrives in a fast-paced environment.
- Exceptional organisational skills to balance priorities and manage resources effectively.
- A compassionate professional dedicated to patient care and confidentiality.
- Confident with using technology, updating IT systems and handling sensitive patient data.
- Must have a full UK manual driving licence with no more than 6 points.
Our Commitment to Safer Recruitment
Patient safety is our priority. To work for HTG-UK you will need:
- Enhanced DBS check (Conducted during onboarding if successful)
- Right to work in the UK
- Full UK manual driving licence
- Satisfactory employment and character references
- A satisfactory medical assessment
Successful candidates will also need to successfully complete mandatory training on commencement of employment.
Equal Opportunities
The Company’s Equal Opportunities policy affirms our commitment to ensure that no patient, employee or job applicant faces discrimination - whether directly or indirectly – based on gender, sexual orientation, age, marital status, responsibility for dependants, disability, religion, belief, colour, race, nationality, ethnic or national origin, trade union activity, social background, health status, or is disadvantaged by conditions or requirements which cannot be shown as justifiable.
Safeguarding
The organisation takes the issues of Safeguarding Children, Adults and addressing domestic violence very seriously and therefore all employees at HTG-UK are expected to:
- Attend mandatory training on Safeguarding children and adults
- Ensure they are familiar with their and the organisation’s requirements under relevant legislation
- Adhere to all relevant national and local policies, procedures, and professional codes
- Report any concerns to the appropriate authority
- Maintaining professional boundaries as a Person in a Position of Trust (PiPoT)
Patient Transport Liaison Officer in Bury St Edmunds employer: HTG-UK
At Health Transportation Group UK, we pride ourselves on being a leading employer in the healthcare transport sector, offering Ambulance Care Assistants a fulfilling role that combines compassion with professional growth. Our engaging workplace culture fosters teamwork and respect, while our commitment to employee development is reflected in our fully funded training and mentorship programmes. With competitive pay, generous benefits, and a focus on patient care, joining our team in Bury St Edmunds means making a meaningful impact in the lives of vulnerable patients every day.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Transport Liaison Officer in Bury St Edmunds
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at HTG-UK for the Patient Transport Liaison Officer role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Patient Transport Liaison Officer in Bury St Edmunds
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with HTG-UK, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at HTG-UK, and how you can make a difference!
How to prepare for a job interview at HTG-UK
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at HTG-UK.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like HTG-UK appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how HTG-UK supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
