Station Manager in Bournemouth

Exciting opportunity available for a Station Manager to join our team in Bournemouth!

Who are we? HTG-UK (Health Transportation Group UK) is one of the UK’s largest Non-Emergency Patient Transport (NEPTS) providers, carrying out over 550,000 journeys on behalf of the NHS every year. We have a total of 12 operational bases across the UK, over 800 employees and are leading the way in delivering safe, caring, high-quality patient transport.

What can you expect? We are recruiting for a Station Manager to join our exciting team at our Bournemouth base and are looking for them to join us on a full time, permanent basis, working 37.5 hours per week. This Station Manager role will involve providing consistent and professional clinical and operational leadership, that assists in maintaining effective day to day delivery of the contractual service. This will include assistance of staff management, station maintenance, meeting CQC requirements and maintaining relationships with stakeholders and commissioners. The postholder will be responsible for making sure all resources are safe and fit for purpose and all station audits, internal and external quality requirements are consistently achieved and monitored as expected in line with CQC standards and Information Governance. A pro-active approach and the ability to make effective decisions in a fast-paced environment is desirable for this role.

What can we offer you?

• Competitive salary - £32,136.00 per annum
• Contractual Sick Pay - after 12 months service
• Employee Assistance Programme - delivered by the UK’s #1 EAP service- Health Assured
• Increased Holiday Allowance - after years of service
• Refer a Friend Scheme - Earn up to £500 for each friend you bring on board
• Pension Scheme
• Bonus Scheme
• Opportunities to Grow and Develop
• Engaging Workplace Culture - with regular company updates and employee of the month

Main responsibilities:

• Be responsible for providing strong managerial leadership and ensuring systematic performance management to facilitate the delivery of targets and priorities of all contracts.
• Ensure the safe and efficient delivery of services ensuring a focus on service improvement.
• Direct the delivery of changes following a HTG Quality Team base inspection or action plan following a CQC inspection.
• Ensure that HTG is compliant locally with the legal and statutory requirements in relation to CQC standards and Information Governance and to provide evidence of such compliance.
• Provide performance and qualitative assurance to the Contract Managers or their areas of responsibility.
• Be responsible for any resources provided by HTG-UK and the maintenance of ambulance vehicle and equipment, including the accurate recording of fuel and stores supplies.
• Ensuring that all staff are aware that the cleanliness of all designated vehicles is adhered to included routine daily checks of designated vehicles are carried out prior to deployment.
• Ensuring storage, monitoring and disposal of clinical waste as per requirements of the company policy and legislation are adhered to.
• Ensure all staff receive Training and Training records are maintained.
• You may be lifting and supporting patients in this role and therefore need to have a good level of physical fitness and have the willingness to undergo suitable training such as; Manual Handling, First Aid at Work, Safeguarding, Infection Control and Driver Training. This list is not exhaustive.

Person specification:

• Strong leadership capabilities with proven management experience.
• Ability to plan, prioritise and organise effectively.
• Ability to work flexibly to meet deadlines and respond to unplanned situations.
• Computer literate and have a strong knowledge of computer systems i.e. Microsoft Office.
• Personable with strong communication and relationship building capabilities across all levels of the business.
• Work in a professional manner and with integrity and maintain of records and information.

Equal Opportunities: The Company’s Equal Opportunities policy affirms our commitment to ensure that no patient, employee or prospective employee is discriminated against, whether directly or indirectly on the grounds of gender, sexual orientation, age, marital status, responsibility for dependants, disability, religion, creed, colour, race, nationality, ethnic or national origin, trade union activity, social background, health status, or is disadvantaged by conditions or requirements which cannot be shown as justifiable.

Safeguarding: The organisation takes the issues of Safeguarding Children, Adults and addressing domestic violence very seriously. All employees have a responsibility to support the organisation in our duties by:

• Attending mandatory training on Safeguarding children and adults
• Making sure they are familiar with their and the organisation’s requirements under relevant legislation
• Adhering to all relevant national and local policies, procedures, and professional codes
• Reporting any concerns to the appropriate authority