At a Glance
- Tasks: Provide compassionate transport and care for vulnerable patients to healthcare appointments.
- Company: Join a leading provider of Non-Emergency Patient Transport in the UK.
- Benefits: Market-leading pay, sick pay, training, and opportunities for growth.
- Other info: Dynamic role with varied shifts and a strong commitment to patient safety.
- Why this job: Make a real difference in patients' lives while working in a supportive team.
- Qualifications: Flexibility, compassion, good fitness, and basic IT knowledge required.
The predicted salary is between 24000 - 36000 £ per year.
Health Transportation Group UK (HTG-UK) is one of the UK’s leading providers of Non-Emergency Patient Transport, supporting thousands of vulnerable patients across the UK. We proudly serve the NHS, completing over 800,000 essential journeys every year. With 13 operational bases and a dedicated team of over 800 passionate professionals, we deliver safe, caring, and high-quality care across the country.
What Can You Expect?
You would be joining us in the role of Ambulance Care Assistant (ACA), delivering a vital service to our patients. Being an ACA is so much more than just driving. It’s about providing safe, reliable and friendly transport to vulnerable patients who need it the most. It’s a role that requires patience, empathy and resilience as, whilst the role is incredibly rewarding, it can be physically and emotionally demanding. If you’re someone who thrives on connection, takes pride in doing things properly, and wants to be part of a team that lives our values, particularly Care, Respect and Social Value, we’d love to hear from you.
The standard hours for this role are typically 37.5 hours per week. This is a shift-based role, you’ll work as part of a rota covering early mornings, evenings, lates and night shifts, there are fulltime relief lines also available which can fall on any day across the 7-day week, including weekends and public holidays. Shifts will vary, so flexibility is essential. We also welcome interest from candidates who may be looking for part-time hours.
Summary Of Main Duties Include:
- Patient Transport & Care: Safely drive patients to and from healthcare appointments while providing reassurance, support, and compassionate care throughout their journey.
- Assisting with Mobility: Helping patients with mobility needs, including safe lifting, use of specialist equipment, and transferring patients to and from vehicles or their homes.
- Communication & Compassion: Communicating clearly and kindly with patients, families, and healthcare staff, maintaining dignity, respect, and patient confidentiality at all times.
- Vehicle Checks & Basic Administration: Carrying out daily vehicle checks, keeping all equipment clean and ready in line with Infection Prevention and Control procedures, and ensuring that any incidents and/or journey details are accurately recorded as required.
What’s In It For You?
- Market Leading Pay - with increased rates for agreed overtime
- Contractual Sick Pay - after 12 months service
- Employee Assistance Programme - delivered by the UK’s #1 EAP service- Health Assured
- Increased Holiday Allowance - after years of service
- Refer a Friend Scheme - Earn up to £500 for each friend you bring on board
- Fully Funded Training and Uniform – Kick off your role with two weeks of training, enjoy ongoing mentorship, and receive a full uniform
- Pension Scheme
- Opportunities to Grow and Develop
- Engaging Workplace Culture - with regular company updates and employee of the month
We are Looking for Great People Who:
- Fully flexible to work shifts on any day of the week, including weekends.
- Are caring and compassionate
- Have good physical fitness for moving and handling patients
- Communicate clearly and kindly both in person and in writing
- Follow procedures and protect patient confidentiality
- Stay calm under pressure
- Are reliable and punctual
- Have basic IT Knowledge
Our Commitment to Safer Recruitment
Patient safety is our priority. To uphold this commitment, we ensure all new team members undergo a thorough onboarding process and are successful in the following checks:
- Enhanced DBS Check (conducted during onboarding if successful)
- Right to Work in the UK
- Full UK Manual Driving Licence
- Satisfactory Employment and Character References
- A Satisfactory Medical Assessment
Successful candidates will also need to successfully complete a two-week mandatory training course on commencement of employment.
Equal Opportunities
The Company’s Equal Opportunities policy affirms our commitment to ensure that no patient, employee or job applicant faces discrimination - whether directly or indirectly – based on gender, sexual orientation, age, marital status, responsibility for dependants, disability, religion, belief, colour, race, nationality, ethnic or national origin, trade union activity, social background, health status, or is disadvantaged by conditions or requirements which cannot be shown as justifiable.
Safeguarding
The organisation takes the issues of Safeguarding Children, Adults and addressing domestic violence very seriously and therefore all employees at HTG-UK are expected to:
- Attend mandatory training on Safeguarding children and adults
- Ensure they are familiar with their and the organisation’s requirements under relevant legislation
- Adhere to all relevant national and local policies, procedures, and professional codes
- Report any concerns to the appropriate authority
- Maintain professional boundaries as a Person in a Position of Trust (PiPoT)
Ambulance Care Assistant VA96 in Bournemouth employer: HTG-UK
Health Transportation Group UK (HTG-UK) is an exceptional employer, offering a supportive and engaging workplace culture where compassion and care are at the forefront of our mission. With market-leading pay, comprehensive training, and opportunities for personal growth, we empower our Ambulance Care Assistants to make a meaningful impact in the lives of vulnerable patients. Join us in a role that not only provides essential transport services but also fosters a sense of community and respect among our dedicated team members.
StudySmarter Expert Advice🤫
We think this is how you could land Ambulance Care Assistant VA96 in Bournemouth
✨Tip Number 1
Get to know the company! Research Health Transportation Group UK and understand their values, especially around care and compassion. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As an Ambulance Care Assistant, you'll need to communicate clearly and kindly with patients and families. Try role-playing common scenarios with a friend to build your confidence and ensure you can convey empathy effectively.
✨Tip Number 3
Show off your flexibility! Since the role requires working various shifts, be ready to discuss your availability during interviews. Highlight any previous experience where you've adapted to changing schedules or worked under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at HTG-UK. Don’t miss out on this opportunity!
We think you need these skills to ace Ambulance Care Assistant VA96 in Bournemouth
Some tips for your application 🫡
Show Your Caring Side:When writing your application, let your compassion shine through! Share experiences where you've helped others or shown empathy. This role is all about caring for vulnerable patients, so we want to see that you have the heart for it.
Be Clear and Concise:Make sure your application is easy to read. Use clear language and avoid jargon. We appreciate straightforward communication, just like you'll need to use with patients and their families. Keep it simple and to the point!
Highlight Your Flexibility:Since this role involves shift work, it's important to mention your availability. Let us know how flexible you can be with your hours. We love candidates who are ready to jump in whenever needed, especially on weekends and holidays!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at HTG-UK
✨Know the Role Inside Out
Before your interview, make sure you understand what being an Ambulance Care Assistant involves. Familiarise yourself with the key responsibilities like patient transport, mobility assistance, and communication. This will help you demonstrate your knowledge and passion for the role.
✨Showcase Your Compassion
Since this role is all about caring for vulnerable patients, be prepared to share examples of how you've shown empathy and compassion in previous roles. Think of specific situations where you made a difference in someone's experience, as this will resonate well with the interviewers.
✨Demonstrate Flexibility
The job requires shift work, so highlight your availability and willingness to work various shifts, including weekends and holidays. Mention any past experiences where you adapted to changing schedules or worked under pressure, as this shows you're ready for the demands of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they support staff wellbeing. This not only shows your interest in the position but also helps you gauge if the company aligns with your values.
