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For Companies At a Glance
- Tasks: Coordinate freight operations and provide top-notch customer service in a dynamic environment.
- Company: Join a leading National Logistics company based in the Heathrow area.
- Benefits: Enjoy a salary of up to £30k, on-site parking, and clear career progression.
- Why this job: Be part of a vibrant team, gain industry knowledge, and make an impact in logistics.
- Qualifications: Knowledge of DfT/CAA, HMRC, IATA regulations, and freight forwarding experience required.
- Other info: This role includes administrative tasks and offers a variety of responsibilities.
The predicted salary is between 24000 - 36000 £ per year.
Freight Forwardingcustomer service Coordinator required for a National Logistics company. This is a b2bcustomer service role, working with clients of this freight forwarder to ensure great customer service. This role is in the Heathrow area and is payingupto£30k with parking on site and good career path.
The role
This role will be varied and will include duties including: creating Customs reports as required,Co-ordinate vehicles to collect and deliver from the airline within a timely manor, have excellent knowledge of import/export procedures as well as having excellent understanding of freight industry security processes and complete understanding ofDfT/CAA, HMRC and IATA regulations. You will alsoRaise records in theETSFand discharge T1s from overnight DDX deliveries. This role will include alot of admin duties and customer services, this will cover the freight forwarding and customs areas.
Expeirence
We are looking for a candidate with a understanding ofDfT/CAA, HMRC and IATA regulations. You will have a freight forwarding knowledge and some understanding of customs clearance, to produce various reports.
Freight Forwardingcustomer service Coordinator
£30k
Heathrowarea
air freight
Apply today
HtERecruitment over the past 14 years has been trusted by professionals across the UK in finding their next job. As well as this role, our Logistics Recruitment team has a wide range of other roles across the UK. If you are currently looking for a move, contactHtERecruitment today.HtERecruitment is acting as a Recruitment Agency in relation to this permanent position.
Freight Coordinator - freight forwarder in Feltham employer: HTE Recruitment
Contact Detail:
HTE Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Coordinator - freight forwarder in Feltham
✨Tip Number 1
Familiarise yourself with the specific regulations mentioned in the job description, such as DfT/CAA, HMRC, and IATA. Having a solid understanding of these will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Network with professionals in the freight forwarding industry, especially those who work in customer service roles. Engaging with them can provide you with insights into the day-to-day responsibilities and challenges, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience with customs clearance and report generation. Be ready to share specific examples of how you've handled similar tasks in the past, as this will show your practical knowledge and problem-solving skills.
✨Tip Number 4
Demonstrate your customer service skills by preparing scenarios where you've successfully resolved client issues or improved service delivery. This will highlight your ability to thrive in a B2B environment, which is crucial for this role.
We think you need these skills to ace Freight Coordinator - freight forwarder in Feltham
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Highlight your relevant experience in freight forwarding, customer service, and knowledge of regulations like DfT/CAA, HMRC, and IATA.
Tailor Your CV: Customise your CV to reflect your skills and experiences that align with the role. Emphasise your understanding of import/export procedures and any previous roles in logistics or customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the logistics industry and your ability to provide excellent customer service. Mention specific examples of how you've successfully managed similar tasks in the past.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at HTE Recruitment
✨Know Your Regulations
Make sure you have a solid understanding of DfT/CAA, HMRC, and IATA regulations. Be prepared to discuss how these regulations impact the freight forwarding process and any relevant experiences you've had in applying them.
✨Demonstrate Customer Service Skills
Since this role heavily involves customer service, think of examples where you've successfully handled client queries or resolved issues. Highlight your communication skills and ability to maintain strong relationships with clients.
✨Showcase Your Freight Knowledge
Be ready to talk about your experience in freight forwarding and customs clearance. Discuss specific tasks you've performed, such as creating customs reports or coordinating deliveries, to demonstrate your expertise.
✨Prepare for Admin Duties
This role includes a lot of administrative work, so be prepared to discuss your organisational skills. Mention any tools or systems you've used to manage records and ensure timely operations in previous roles.
