At a Glance
- Tasks: Coordinate freight logistics and provide top-notch customer service to clients.
- Company: Join a leading national logistics company with a strong reputation in the industry.
- Benefits: Enjoy a competitive salary, on-site parking, and clear career progression opportunities.
- Why this job: Be part of a dynamic team that values customer satisfaction and offers diverse daily tasks.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Located in the Heathrow area, perfect for those commuting from nearby.
The predicted salary is between 24000 - 42000 £ per year.
Job Description
Freight Forwardingcustomer service Coordinator required for a National Logistics company. This is a b2bcustomer service role, working with clients of this freight forwarder to ensure great customer service. This role is in the Heathrow area and is payingupto£30k with parking on site and good career path.
The role
This role will be varied and will include duties including: creating Customs reports as…
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Freight Coordinator - freight forwarder employer: HTE Recruitment
Contact Detail:
HTE Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Coordinator - freight forwarder
✨Tip Number 1
Familiarise yourself with the freight forwarding industry and its terminology. Understanding key concepts like customs regulations, shipping routes, and logistics software will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the logistics and freight forwarding sector. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends and challenges in the field.
✨Tip Number 3
Demonstrate your customer service skills by preparing examples of how you've successfully handled client inquiries or resolved issues in previous roles. This will show your potential employer that you're ready for a B2B customer service role.
✨Tip Number 4
Research the specific company culture of the logistics firm you're applying to. Tailoring your approach to align with their values and mission can give you an edge over other candidates.
We think you need these skills to ace Freight Coordinator - freight forwarder
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and skills required for the Freight Coordinator position. Tailor your application to highlight relevant experience in customer service and logistics.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles in freight forwarding or customer service. Use specific examples to demonstrate how your experience aligns with the duties mentioned in the job description.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the role and the company. Mention why you are interested in working for this national logistics company and how you can contribute to their success.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in a customer service role.
How to prepare for a job interview at HTE Recruitment
✨Know Your Freight Forwarding Basics
Make sure you brush up on the fundamentals of freight forwarding. Understand key terms and processes, as well as the role of customs in logistics. This knowledge will show your potential employer that you're serious about the industry.
✨Demonstrate Customer Service Skills
Since this role heavily focuses on customer service, prepare examples from your past experiences where you successfully handled client queries or resolved issues. Highlight your communication skills and ability to maintain positive relationships.
✨Research the Company
Take some time to learn about the logistics company you're interviewing with. Understand their values, services, and any recent news. This will help you tailor your answers and show genuine interest in the position.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company. This not only shows your enthusiasm but also helps you determine if the company is the right fit for you.