At a Glance
- Tasks: Manage a shopping centre and retail sites, ensuring smooth operations and compliance.
- Company: Join Hartnell Taylor Cook LLP, a leader in property and asset management.
- Benefits: Enjoy competitive salary, 25 days leave, car allowance, and professional development support.
- Other info: Opportunities for career growth and a positive work environment.
- Why this job: Be part of a dynamic team making a real impact in retail management.
- Qualifications: Strong communication skills, confident personality, and some understanding of contracts and budgets.
The predicted salary is between 35000 - 45000 £ per year.
The Property & Asset Management team would like to recruit a Retail Centre Manager, to be based in the Southwest. This role will see the Retail Manager taking responsibility for managing a shopping centre and several retail sites in the Southwest. Hartnell Taylor Cook LLP offer a comprehensive property and asset management service, and our approach offers the best possible prospect for our clients. Individually and collectively, we take pride in delivering a first‑class service and we do this by taking a detailed and integrated approach to property management, facilities management and accounting. We treat each property as if it were its own business and strongly believe good Property Management has a major beneficial effect on value.
The role of a Retail Centre Manager requires a high level of organisation as well as an ability to operate as part of a team. This role brings responsibility, and we are looking for a confident and dynamic personality who enjoys the challenge of dealing with day‑to‑day retail issues along with monitoring building condition and systems from a compliance standpoint. Applicants are ideally located between Taunton and Bristol. Communication with tenants, clients and suppliers will form part of the regular duties performed and as such the successful candidate will display excellent communication skills and the ability to think on their feet in difficult situations. They will also need to be able to control supplier activity during appointed works and ensure that all documentation is in place both pre and post works. We see this role as part of the overall retail Property Management & FM service delivery to be a fundamental component to managing property and it is key to both the industry’s future and our own development. Some travel outside the Southwest Area may be necessary, from time to time.
Key responsibilities
- Property Inspection, Checklist Completion and risk assessments
- Working with internal and external consultants
- Compliance Management, Maintenance and Recording
- Assisting Property Manager with Service Charge budgeting and reconciliation reporting
- Client Liaison/Portfolio Management
- Embracing the principles of ESG
- Contract management and Tendering
- Tenant Liaison and attend on‑site tenant meetings
- HSQE management
- Service provider and contractor co‑ordination and management, particularly to ensure good third‑party performance onsite
- Fully embrace our use of CAFM & H&S management systems. This is fundamental to the role and way we wish to approach Centre Management
- Management of soft & hard services across the portfolio
- To develop and maintain a positive image of the building in its location
Skills and Experience
- Able to build and maintain relationships with tenants, clients and suppliers
- Some understanding of contracts and procurement
- Some understanding of service charge and budget principles
- Show a confident approach and strong interpersonal skills.
- Solid communication skills both orally and written to ensure a professional approach to all situations
- Ability to work independently and resolve issues using knowledge and experience
- Have a strong work ethic and take ‘ownership’ of the role
- A Shopping Centre Management background would be advantageous
- Health and safety compliance, both in an occupational context and from a legislation position would also be advantageous
- Experienced in the use of Excel and report writing
- Hold a full UK driving licence
What we can offer
- Competitive salary
- 25 days annual leave, plus bank holidays
- Car Allowance
- Mobile telephone
- NEBOSH General Certificate Study support
- Auto enrolment pension scheme (5% Employee, 4% Employer)
- Life insurance 4 x salary
- Flexible benefits including health cash plan, Holiday purchase, Cycle to work, gym and retail discounts
- Employee Assistance Program
- Volunteering policy
- Professional subscription/fees
- Continuing Professional Development
If you wish to send your CV or require further information on the vacancy then please contact Leanne Jonas, Head of People – Email: leanne.jonas@htc.uk.com
Retail Centre Manager – Southwest in Bristol employer: Htcre
Hartnell Taylor Cook LLP is an exceptional employer, offering a dynamic work environment for the Retail Centre Manager role in the Southwest. With a strong commitment to employee development and a culture that values teamwork and communication, we provide comprehensive benefits including competitive salaries, generous annual leave, and professional growth opportunities. Our focus on delivering first-class property management services ensures that our employees are integral to our success, making this a rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Centre Manager – Southwest in Bristol
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Htcre.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Htcre? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Htcre's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Retail Centre Manager – Southwest in Bristol
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Retail Centre Manager – Southwest role at Htcre, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Htcre
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Htcre operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Htcre. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Htcre.
