At a Glance
- Tasks: Manage service and warranty processes to ensure compliance and profitability.
- Company: Join a leading name in the UK commercial vehicle industry since 1970.
- Benefits: Competitive salary, supportive team environment, and career development opportunities.
- Other info: Exciting opportunity for growth within a well-established company.
- Why this job: Be part of a dynamic team that drives excellence in vehicle service and support.
- Qualifications: Experience in service/warranty administration and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
HTC is a long-established, privately owned group that has been at the forefront of the UK commercial vehicle industry since 1970.
As one of the original DAF franchises, we have grown into a powerhouse within the Ballyvesey Holdings Ltd family.
We proudly represent industry leaders including DAF Trucks, Fiat Pro, and Maxus, providing world-class vehicle sales and aftersales support.
We are currently looking to recruit for an experienced Service and Warranty administrator to join our team in Belvedere.
Main Purpose of
Job: To oversee service/warranty and PFL invoice procedures ensuring compliance to Manufacturers policy and procedures.
To process all service/warranty and PFL job cards to ensure maximum profitability for each repair and full compliance with the manufacturers requirements.
- Individual
- Key
Objectives: To check and raise retail pro-forma invoices for quotation and passing to the customer.
To co-ordinate the closing of purchase order numbers.
To reconcile warranty and Paccar Finance Limited (PFL) self-billing invoices (SBIs).
To raise warranty and PFL credit notes for customer accounts.
To investigate and resolve CCM queries for warranty and PFL accounts.
To carry out warranty and PFL risk assessments on claims submitted.
Check daily workshop work in progress (WIP) levels and strive to maintain WIP levels below 250 hours.
To manage all warranty and PFL job cards and determine from the technicians write up those...
Service and Warranty Administrator employer: HTC
HTC is an exceptional employer, offering a dynamic work environment in Hemel Hempstead where innovation meets tradition in the commercial vehicle industry. With a strong focus on employee development and a commitment to quality, we provide our team with opportunities for growth and advancement while fostering a collaborative culture that values every contribution. Join us to be part of a respected family business that prioritises your professional journey and well-being.
