At a Glance
- Tasks: Meet and advise service customers, book vehicles, and handle invoicing.
- Company: Join HTC Group, a leader in customer care within the motor industry.
- Benefits: Enjoy a competitive salary and be part of a supportive team.
- Other info: Start ASAP at our Hemel Depot in Hertfordshire.
- Why this job: Make a difference in customer service while growing your skills in a dynamic environment.
- Qualifications: Positive attitude, team player, and comfortable with MS Office; motor industry experience is a plus.
The predicted salary is between 25000 - 32000 £ per year.
Our Hemel Depot is looking for a Service Advisor. The role will include meeting and advising service customers, booking in vehicles, advising over the phone, invoicing and service administration.
The successful applicant should have a positive demeanour, work well as a member of a successful team, be comfortable talking to customers and ideally have a background in the motor industry. A working knowledge of Kerridge ADP would be advantageous but is not crucial; however, you will need to be computer literate and be comfortable with MS Office products.
HTC Group is committed to providing the very best in customer care to our client base and it is crucial that you are a team player. We are offering a competitive salary.
Start date: ASAP.
Address: Boundary Way, London, Hemel Hempstead, Hertfordshire, HP2 7YU.
Service Advisor - HTC Hemel in Hemel Hempstead employer: Htc Shoreham
HTC Group is an exceptional employer, offering a vibrant work culture that prioritises teamwork and customer satisfaction. Located in Hemel Hempstead, employees benefit from competitive salaries, opportunities for professional growth, and a supportive environment that encourages collaboration and development within the motor industry.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor - HTC Hemel in Hemel Hempstead
✨Tip Number 1
Get to know the company! Research HTC Group and their values. When you walk in for your interview, show them you’re not just another candidate but someone who genuinely cares about their commitment to customer care.
✨Tip Number 2
Practice your people skills! As a Service Advisor, you'll be chatting with customers all day. Role-play with a friend or family member to get comfortable with common questions and scenarios you might face.
✨Tip Number 3
Be ready to showcase your teamwork! Think of examples from your past experiences where you’ve worked well in a team. Highlighting this will show that you’re a perfect fit for their successful team environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about landing the job at HTC Hemel.
We think you need these skills to ace Service Advisor - HTC Hemel in Hemel Hempstead
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your positive demeanour and enthusiasm for the role.
Tailor Your Experience:Make sure to highlight any relevant experience you have, especially if it’s in the motor industry. We love seeing how your background can contribute to our team, so connect the dots for us!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts and avoid unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Htc Shoreham
✨Know Your Stuff
Make sure you brush up on your knowledge of the motor industry. Familiarise yourself with common customer queries and how to handle them. This will show that you're not just a good talker, but you also understand the field.
✨Show Off Your People Skills
As a Service Advisor, you'll be interacting with customers all day. Practice your communication skills and think about examples where you've successfully resolved customer issues in the past. A positive demeanour goes a long way!
✨Get Comfortable with Tech
Even if you’re not familiar with Kerridge ADP, being computer literate is key. Brush up on your MS Office skills and be ready to demonstrate your ability to handle service administration tasks efficiently.
✨Team Player Mindset
HTC Group values teamwork, so be prepared to discuss how you’ve contributed to a team in previous roles. Think of specific instances where you’ve collaborated effectively and how you can bring that spirit to their team.
