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- Tasks: Serve customers and manage parts sales efficiently at our Belvedere depot.
- Company: Join a dynamic team in the motor industry, dedicated to customer satisfaction.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a successful team that values communication and collaboration.
- Qualifications: Experience in parts sales and a full manual driving licence are essential.
- Other info: Knowledge of Kerridge ADP and commercial vehicle parts is a plus.
The predicted salary is between 24000 - 36000 £ per year.
OurBelvedere depot requires an experienced Parts Sales Advisor.
The role will include serving customers on the front counter and offering a professional service supplying parts to customers over the phone.
The successful applicant would have a positive demeanour, work well as a member of a successful team, be comfortable talking to customers and ideally have a background in the motor industry. A working knowledge of Kerridge ADP would be advantageous but not crucial, however you will need to be computer literate and be comfortable with MS Office products.
KEY OBJECTIVES:
- To organise and co-ordinate motor vehicle parts sales to meet customer and inter-department requirements
- To maximise sales volumes and margins
- To accurately identify customer parts requirements
- To maintain parts stock and stock records
- To process parts orders efficiently
- To ensure the highest level of customer satisfaction
- To contribute to departmental compliance with company policies and industry guidelines
- To promote parts and Accessory sales
- Team working and communication with other departments
APPLICANT REQUIREMENTS:
- Previous experience within a similar parts sales position
- Current experience within a main dealership or motor factor is required
- Knowledge of Commercial vehicle Parts is an advantage.
- You must be a good communicator and have great customer satisfaction skills
- You must be organised and efficient.
- You must have a full manual driving licence
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Parts Advisor- Belvedere employer: HTC Reading
Contact Detail:
HTC Reading Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor- Belvedere
✨Tip Number 1
Familiarise yourself with the specific parts and accessories relevant to the motor industry, especially those related to commercial vehicles. This knowledge will not only boost your confidence but also impress potential employers during any discussions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. Being able to communicate effectively and handle inquiries smoothly will demonstrate your readiness for the front counter role.
✨Tip Number 3
If you have access to Kerridge ADP or similar software, take some time to explore its features. Even if it's not a requirement, showing that you're proactive about learning can set you apart from other candidates.
✨Tip Number 4
Network with professionals in the motor industry, whether through social media platforms like LinkedIn or local events. Building connections can provide valuable insights and potentially lead to job referrals.
We think you need these skills to ace Parts Advisor- Belvedere
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in parts sales, particularly within the motor industry. Emphasise any previous roles where you served customers directly and mention your familiarity with parts identification and stock management.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Parts Advisor role at the Belvedere depot. Mention specific skills that align with the job description, such as your customer service abilities and any experience with Kerridge ADP or similar systems.
Showcase Communication Skills: Since the role requires excellent communication skills, consider including examples in your application that demonstrate how you've successfully interacted with customers or resolved issues in previous positions.
Highlight Teamwork Experience: The job involves working as part of a team, so be sure to mention any past experiences where you collaborated effectively with colleagues. This could include projects, sales targets, or any initiatives that required teamwork.
How to prepare for a job interview at HTC Reading
✨Show Your Customer Service Skills
As a Parts Advisor, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to communicate effectively and resolve issues.
✨Demonstrate Your Industry Knowledge
Having a background in the motor industry is crucial for this role. Brush up on your knowledge of vehicle parts and any relevant experience you have. If you know about Kerridge ADP, mention it, but focus on your overall understanding of parts sales.
✨Emphasise Teamwork
This position requires working well within a team. Prepare to discuss how you've collaborated with colleagues in previous roles. Share specific instances where teamwork led to successful outcomes.
✨Be Organised and Efficient
The role demands strong organisational skills. Be ready to talk about how you manage your time and tasks effectively. You might want to provide examples of how you've maintained stock records or processed orders efficiently in the past.
