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- Tasks: Join our team as a Service Advisor, assisting customers and booking vehicles.
- Company: HTC Group is dedicated to top-notch customer care in the motor industry.
- Benefits: Enjoy a full-time role with opportunities for growth and teamwork.
- Why this job: Be part of a supportive team while enhancing your customer service skills.
- Qualifications: Positive attitude, team player, and basic computer literacy required.
- Other info: Located at Heathrow, this role is perfect for those passionate about customer service.
The predicted salary is between 24000 - 36000 £ per year.
Our HeathrowDepot is looking for a Full Time Service Advisor to join our Reception Team.
The role will include meeting and advising service customers, booking in vehicles and advising over the phone.
The successful applicantshould have a positive demeanour, work well as a member of a successful team, be comfortable talking to customers and ideally have a background in the motor industry. A working knowledge of Kerridge ADP would be advantageous but is not crucial, however you will need to be computer literate and be comfortable with MS Office products.
HTC Group is committed to providing the very best in customer care to our client base and it is crucial that you are a team player.
Address Colnbrook By-Pass,
Slough,
Berkshire,
SL3 0ED
#J-18808-Ljbffr
Service Advisor - Heathrow employer: Htc Heathrow Read
Contact Detail:
Htc Heathrow Read Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor - Heathrow
✨Tip Number 1
Familiarise yourself with the services offered at our Heathrow Depot. Understanding our offerings will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Brush up on your customer service skills. Since the role involves advising customers, being able to communicate clearly and positively will set you apart from other candidates.
✨Tip Number 3
If you have experience in the motor industry, think of specific examples where you've successfully assisted customers. Sharing these stories during your interview can showcase your relevant experience.
✨Tip Number 4
Get comfortable with MS Office products if you're not already. Being proficient in these tools will help you manage bookings and customer information efficiently, which is crucial for the role.
We think you need these skills to ace Service Advisor - Heathrow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and the motor industry. Emphasise any roles where you worked as part of a team or dealt directly with customers.
Craft a Strong Cover Letter: Write a cover letter that showcases your positive demeanour and ability to communicate effectively. Mention your enthusiasm for the role and how your skills align with the requirements outlined in the job description.
Highlight Technical Skills: If you have experience with Kerridge ADP or similar software, be sure to mention it. Even if you don't, emphasise your computer literacy and familiarity with MS Office products, as these are important for the role.
Showcase Teamwork Experience: Provide examples of how you've successfully worked in a team environment. This could include specific projects or situations where collaboration led to positive outcomes, reinforcing your fit for the team-oriented culture at HTC Group.
How to prepare for a job interview at Htc Heathrow Read
✨Show Your Customer Service Skills
As a Service Advisor, you'll be interacting with customers regularly. Be prepared to share examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to provide excellent customer care.
✨Familiarise Yourself with the Motor Industry
Even if you don't have extensive experience, having a basic understanding of the motor industry can set you apart. Research common terms and practices, and be ready to discuss why you're interested in this field during the interview.
✨Highlight Teamwork Experience
Since the role requires being a team player, think of instances where you've worked effectively within a team. Share specific examples that showcase your ability to collaborate and contribute positively to group dynamics.
✨Demonstrate Computer Literacy
Being comfortable with MS Office is essential for this role. Brush up on your skills and be ready to discuss any relevant software you've used, including Kerridge ADP if applicable. Showing confidence in your technical abilities will reassure the interviewer.
