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For Companies At a Glance
- Tasks: Lead and inspire a large team to deliver top-notch aftersales services.
- Company: Established commercial vehicle dealership with a focus on customer excellence.
- Benefits: Competitive executive package and genuine career progression opportunities.
- Why this job: Shape strategy and make a significant impact in a growing business.
- Qualifications: Proven success in senior aftersales leadership within the automotive sector.
- Other info: Join a dynamic team and drive performance across multiple sites.
The predicted salary is between 80000 - 100000 £ per year.
HTC is a long established and privately owned business. We operate at the forefront of the Commercial Vehicle dealership network, supporting customers through vehicle sales and aftersales services, and proudly represent leading manufacturers including DAF Trucks, FiatPro and Maxus.
We are now seeking an exceptional Aftersales Director to join our senior leadership team. This is a rare opportunity for a high performing, commercially driven leader to shape and deliver a best in class aftersales operation across a large, multi-site business. Reporting directly to the Managing Director, you will play a pivotal role in driving strategy, performance, and customer excellence.
The Role
- Deliver a forward thinking aftersales strategy that drives sustained growth
- Lead, inspire, and develop a large, high performing team of circa 400 colleagues
- Provide clear leadership to Aftersales, Service, and Parts Managers, ensuring operational excellence and consistent delivery against performance targets
- Champion the highest standards of compliance, quality, and customer experience
- Build and maintain strong relationships with key stakeholders, including manufacturer partners and group leadership
- Drive profitability across aftersales operations, delivering against revenue and margin objectives
About You
- Proven success in a senior aftersales or service leadership role within the commercial vehicle or automotive sector
- Strong track record of leading multi-site operations and large teams
- Commercially astute, with the ability to balance customer satisfaction and business performance
- A confident, engaging leader who can influence at all levels
What We Offer
- An excellent executive package
- The opportunity to shape strategy and make a significant business impact
- Genuine career progression within a successful and growing group
Director of Regulatory Policy Projects in City of London employer: HTC Group
Contact Detail:
HTC Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Regulatory Policy Projects in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals, attend events, and join relevant groups. The more people you know, the better your chances of landing that dream role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent news, and challenges they face. This will help you tailor your answers and show them you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Director of Regulatory Policy Projects in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Aftersales Director role. Highlight your leadership experience in aftersales or service within the commercial vehicle sector to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've driven strategy and performance in previous positions.
Showcase Your Leadership Style: We want to know how you lead and inspire teams! In your application, give us a glimpse into your leadership style and how you've developed high-performing teams in the past.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at HTC Group
✨Know Your Stuff
Make sure you’re well-versed in the commercial vehicle and automotive sectors. Brush up on the latest trends, challenges, and innovations in aftersales services. This will not only show your passion but also demonstrate your commitment to driving strategy and performance.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led large teams and multi-site operations in the past. Be ready to discuss your leadership style and how you inspire and develop your team to achieve operational excellence.
✨Build Relationships
Think about how you’ve built strong relationships with stakeholders in previous roles. Be prepared to share specific instances where your relationship-building skills have led to improved customer satisfaction or business performance.
✨Demonstrate Commercial Acumen
Be ready to discuss how you balance customer satisfaction with profitability. Prepare to share strategies you’ve implemented that have driven revenue and margin objectives in your previous roles, showcasing your commercially astute mindset.