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For Companies At a Glance
- Tasks: Lead and inspire a large team to deliver top-notch aftersales services.
- Company: Established commercial vehicle dealership with a focus on customer excellence.
- Benefits: Competitive executive package and genuine career progression opportunities.
- Why this job: Shape strategy and make a significant impact in a growing business.
- Qualifications: Proven success in senior aftersales leadership within the automotive sector.
- Other info: Join a dynamic team and drive profitability across multi-site operations.
The predicted salary is between 80000 - 100000 £ per year.
HTC is a long established and privately owned business. We operate at the forefront of the Commercial Vehicle dealership network, supporting customers through vehicle sales and aftersales services, and proudly represent leading manufacturers including DAF Trucks, FiatPro and Maxus.
We are now seeking an exceptional Aftersales Director to join our senior leadership team. This is a rare opportunity for a high performing, commercially driven leader to shape and deliver a best in class aftersales operation across a large, multi-site business. Reporting directly to the Managing Director, you will play a pivotal role in driving strategy, performance, and customer excellence.
The Role
- Deliver a forward thinking aftersales strategy that drives sustained growth
- Lead, inspire, and develop a large, high performing team of circa 400 colleagues
- Provide clear leadership to Aftersales, Service, and Parts Managers, ensuring operational excellence and consistent delivery against performance targets
- Champion the highest standards of compliance, quality, and customer experience
- Build and maintain strong relationships with key stakeholders, including manufacturer partners and group leadership
- Drive profitability across aftersales operations, delivering against revenue and margin objectives
About You
- Proven success in a senior aftersales or service leadership role within the commercial vehicle or automotive sector
- Strong track record of leading multi-site operations and large teams
- Commercially astute, with the ability to balance customer satisfaction and business performance
- A confident, engaging leader who can influence at all levels
What We Offer
- An excellent executive package
- The opportunity to shape strategy and make a significant business impact
- Genuine career progression within a successful and growing group
Aftersales Director in City of London employer: HTC Group
Contact Detail:
HTC Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Director in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals, attend events, and join relevant groups. You never know who might have the inside scoop on your dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their values and goals. We want you to shine!
✨Tip Number 3
Follow up after interviews with a thank-you note. It shows your appreciation and keeps you fresh in their minds. A little gratitude goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Aftersales Director in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Aftersales Director role. Highlight your experience in leading large teams and driving aftersales strategies, as this will show us you’re the right fit for our senior leadership team.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re passionate about aftersales and how your skills align with our goals. Use specific examples from your past roles to demonstrate your commercial acumen and leadership style.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Quantify your successes in previous roles, like revenue growth or team performance improvements, to give us a clear picture of your impact.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at HTC Group
✨Know Your Stuff
Make sure you thoroughly understand the commercial vehicle industry and HTC's position within it. Research their aftersales strategy, key manufacturers they represent, and recent developments in the sector. This knowledge will help you demonstrate your expertise and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led large teams and driven performance in previous roles. Be ready to discuss specific strategies you've implemented to inspire and develop your team, as well as how you've tackled challenges in multi-site operations. This will highlight your capability to lead at HTC.
✨Emphasise Customer Excellence
Since customer experience is a key focus for HTC, come prepared with examples of how you've championed customer satisfaction in your past roles. Discuss how you've balanced customer needs with business objectives, and be ready to share ideas on how to enhance aftersales services further.
✨Build Relationships
Think about how you've built and maintained strong relationships with stakeholders in your previous positions. Be prepared to discuss your approach to collaboration with manufacturer partners and group leadership, as this will be crucial for success in the Aftersales Director role.