At a Glance
- Tasks: Lead the service department, ensuring top-notch vehicle support and customer satisfaction.
- Company: Join a leading name in the UK commercial vehicle industry with a rich history.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Dynamic workplace with opportunities for personal and professional growth.
- Why this job: Make a real difference in aftersales while working with industry-leading brands.
- Qualifications: Experience in aftersales management and strong leadership skills required.
The predicted salary is between 31500 - 38500 £ per year.
HTC is a long-established, privately owned group that has been at the forefront of the UK commercial vehicle industry since 1970. As one of the original DAF franchises, we have grown into a powerhouse within the Ballyvesey Holdings Ltd family. We proudly represent industry leaders including DAF Trucks, FiatPro, and Maxus, providing world-class vehicle sales and aftersales support.
A rare opportunity has arisen for an experienced Aftersales Manager to join our team in Belvedere.
The Role:- Manage the service department, ensuring internal, retail and warranty work runs efficiently.
- Oversee a team of mechanics and office staff, ensuring work is complete to a high standard and on time.
- Manage service department processes, identify improvement areas and solutions.
- Organise mobile service work for call outs and update customers.
- Develop and maintain customer relationships.
- Work towards key targets for service performance and growth.
- Manage, coach and upskill staff when required.
- Ensure all department members are working in accordance with group standards.
Aftersales Manager employer: HTC Group
HTC Group is an excellent employer that fosters a dynamic work culture in Greenford, Greater London, where innovation and customer excellence are at the forefront. Employees benefit from comprehensive growth opportunities, a supportive team environment, and the chance to make a significant impact in the automotive industry. Join us to be part of a company that values your contributions and prioritises both professional development and customer satisfaction.
