At a Glance
- Tasks: Serve customers and manage parts sales efficiently at our Belvedere depot.
- Company: Join a dynamic team in the motor industry, dedicated to customer satisfaction.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Other info: Knowledge of Kerridge ADP and commercial vehicle parts is a plus.
- Why this job: Be part of a successful team that values communication and collaboration.
- Qualifications: Experience in parts sales and a full manual driving licence are essential.
The predicted salary is between 24000 - 36000 £ per year.
OurBelvedere depot requires an experienced Parts Sales Advisor.
The role will include serving customers on the front counter and offering a professional service supplying parts to customers over the phone.
The successful applicant would have a positive demeanour, work well as a member of a successful team, be comfortable talking to customers and ideally have a background in the motor industry. A working knowledge of Kerridge ADP would be advantageous but not crucial, however you will need to be computer literate and be comfortable with MS Office products.
KEY OBJECTIVES:
- To organise and co-ordinate motor vehicle parts sales to meet customer and inter-department requirements
- To maximise sales volumes and margins
- To accurately identify customer parts requirements
- To maintain parts stock and stock records
- To process parts orders efficiently
- To ensure the highest level of customer satisfaction
- To contribute to departmental compliance with company policies and industry guidelines
- To promote parts and Accessory sales
- Team working and communication with other departments
APPLICANT REQUIREMENTS:
- Previous experience within a similar parts sales position
- Current experience within a main dealership or motor factor is required
- Knowledge of Commercial vehicle Parts is an advantage.
- You must be a good communicator and have great customer satisfaction skills
- You must be organised and efficient.
- You must have a full manual driving licence #J-18808-Ljbffr
Parts Advisor- Belvedere employer: HTC Belvedere
As a Nightshift Supervisor at our Croydon workshop, you will join a dynamic team that values leadership and collaboration. We offer a supportive work culture with opportunities for professional growth, ensuring you can develop your skills while contributing to a high-quality service. Our commitment to employee well-being and adherence to health and safety standards makes us an excellent employer in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Parts Advisor- Belvedere
✨Tip Number 1
Familiarise yourself with the specific parts and accessories relevant to the motor industry, especially those related to commercial vehicles. This knowledge will not only boost your confidence but also impress potential employers during any discussions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. Being able to communicate effectively and handle inquiries smoothly will set you apart as a candidate who can provide excellent customer satisfaction.
✨Tip Number 3
If you have access to Kerridge ADP or similar software, take some time to learn its functionalities. Even if it's not crucial, demonstrating familiarity with such systems can show your initiative and readiness to adapt quickly.
✨Tip Number 4
Network with professionals in the motor industry, whether through social media platforms like LinkedIn or local events. Building connections can lead to valuable insights about the role and may even result in referrals for the position.
We think you need these skills to ace Parts Advisor- Belvedere
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in parts sales, particularly within the motor industry. Emphasise any roles where you've served customers directly and mention your familiarity with parts inventory management.
Craft a Strong Cover Letter:In your cover letter, express your enthusiasm for the Parts Advisor role at Belvedere. Mention specific skills that align with the job description, such as your customer service abilities and any experience with Kerridge ADP or similar systems.
Showcase Communication Skills:Since the role requires excellent communication skills, provide examples in your application of how you've successfully interacted with customers in previous positions. Highlight any achievements related to customer satisfaction.
Highlight Teamwork Experience:The job involves working as part of a team, so include instances where you've collaborated effectively with colleagues. This could be in a sales environment or any other setting where teamwork was essential to success.
How to prepare for a job interview at HTC Belvedere
✨Show Your Customer Service Skills
As a Parts Advisor, you'll be interacting with customers regularly. Make sure to highlight your previous experience in customer service and provide examples of how you've successfully resolved customer issues or enhanced their experience.
✨Demonstrate Industry Knowledge
Having a background in the motor industry is crucial for this role. Brush up on your knowledge of vehicle parts and any relevant systems like Kerridge ADP. Be prepared to discuss how your experience aligns with the requirements of the position.
✨Emphasise Teamwork
This role requires collaboration with other departments. Share examples of how you've worked effectively in a team setting, showcasing your communication skills and ability to contribute to a positive team environment.
✨Be Organised and Efficient
The job involves managing parts sales and stock records. During the interview, talk about your organisational skills and any tools or methods you use to stay efficient in your work. This will demonstrate your capability to handle the responsibilities of the role.
