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- Tasks: Lead the Major Incidents Management program and ensure seamless integration across systems.
- Company: Quinnox Corporation, a leader in tech integration solutions.
- Benefits: Competitive salary, hybrid work model, and opportunities for professional growth.
- Why this job: Make a real impact by driving operational excellence in a dynamic environment.
- Qualifications: 10+ years in IT integration management with strong leadership skills.
- Other info: Join a collaborative team focused on innovation and continuous improvement.
The predicted salary is between 80000 - 90000 £ per year.
Location: London
Position: Hybrid (Office and Home)
Overview: Integration MIM Program Manager will lead and oversee the Major Incidents Management (MIM) program within the integration ecosystem. This role is pivotal in ensuring seamless integration across enterprise systems, minimizing disruptions, and driving operational excellence.
Key Responsibilities:
- Program Leadership: Lead the Major Incidents Management (MIM) program, establishing frameworks, processes, and best practices to proactively manage and resolve critical integration incidents.
- Integration Oversight: Oversee the design, implementation, and maintenance of integration solutions leveraging technologies such as WebMethods, SAP Integration Suite, SAP DS, and CIDS.
- Incident Management: Act as the escalation point for major incidents, coordinating rapid response efforts, root cause analysis (RCA), and post-incident reviews to prevent recurrence.
- Strategy Development: Develop and execute a comprehensive integration strategy aligned with organizational goals, ensuring high availability, performance, and scalability of integration platforms.
- Stakeholder Collaboration: Partner with IT, development, and business teams to align MIM objectives with broader enterprise needs, fostering a culture of accountability and continuous improvement.
- Risk Mitigation: Identify potential risks within integration ecosystems and implement preventive measures to minimize downtime and disruptions.
- Performance Monitoring: Define KPIs and metrics to monitor integration health, incident response times, and program effectiveness, providing regular updates to senior leadership.
- Team Leadership: Manage and mentor a team of integration specialists and incident managers, driving technical excellence and professional growth.
- Vendor Management: Collaborate with technology vendors (e.g., SAP, WebMethods, SI's, Third Party System Vendors) to ensure optimal support and resolution of platform-related incidents.
- Documentation & Compliance: Ensure all MIM processes, integration workflows, and incident reports are thoroughly documented and compliant with industry standards and regulations.
Qualifications:
- Education: Bachelors degree in Computer Science, Information Technology, or a related field. Masters degree or relevant certifications (e.g., ITIL, PMP, SAP Certified Integration Architect) preferred.
- Experience: Minimum of 10+ years in IT integration management, with at least 5 years in a leadership role overseeing major incident management or similar programs. Proven exposure to integration technologies such as WebMethods, SAP Integration Suite, SAP Data Services (DS), and Centralized Integration Data Services (CIDS). Extensive experience in managing high-stakes incidents in enterprise-level environments.
- Technical Skills: Deep understanding of integration architectures, middleware, APIs, and data synchronization tools. Hands-on experience with WebMethods, SAP Integration Suite, SAP DS, and/or CIDS. Familiarity with ITIL frameworks and incident management best practices.
- Leadership Skills: Strong ability to lead cross-functional teams and manage complex, high-pressure situations. Exceptional problem-solving and decision-making skills with a focus on root cause resolution.
- Communication: Excellent verbal and written communication skills, with the ability to present technical concepts to non-technical stakeholders.
- Analytical Mindset: Ability to analyse complex integration workflows and identify areas for optimization and risk reduction.
Integration MIM program Manager in London employer: HT Recruit
Contact Detail:
HT Recruit Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Integration MIM program Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works in integration management. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience with integration technologies like WebMethods and SAP. Share specific examples of how you've tackled major incidents and improved processes.
✨Tip Number 3
Don’t forget to follow up! After interviews or networking events, shoot a quick thank-you email. It shows you're keen and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your interest in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly can sometimes give you an edge over others. So, don’t hesitate – get your application in!
We think you need these skills to ace Integration MIM program Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Integration MIM Program Manager role. Highlight your experience with major incident management and integration technologies like WebMethods and SAP. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your leadership experience and how you’ve successfully managed incidents in the past.
Showcase Your Achievements: When detailing your experience, focus on specific achievements rather than just duties. Use metrics where possible to demonstrate your impact, like improved incident response times or successful project completions. We love numbers that tell a story!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at HT Recruit
✨Know Your Integration Technologies
Make sure you brush up on your knowledge of integration technologies like WebMethods and SAP Integration Suite. Be ready to discuss how you've used these tools in past roles, as this will show your technical expertise and relevance to the position.
✨Prepare for Incident Management Scenarios
Think about specific incidents you've managed in the past. Prepare to share detailed examples of how you handled major incidents, including your approach to root cause analysis and post-incident reviews. This will demonstrate your hands-on experience and problem-solving skills.
✨Showcase Your Leadership Skills
As a program manager, you'll need to lead teams effectively. Be prepared to discuss your leadership style and provide examples of how you've mentored team members or led cross-functional projects. Highlighting your ability to foster collaboration will resonate well with interviewers.
✨Align with Company Goals
Research Quinnox Corporation and understand their mission and values. Be ready to articulate how your integration strategy aligns with their organisational goals. This shows that you're not just looking for a job, but are genuinely interested in contributing to their success.
