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- Tasks: Lead a passionate team and manage store operations for an amazing customer experience.
- Company: Join the UK's largest pawnbroker with over 125 years of community-focused service.
- Benefits: Enjoy 25% off jewellery, flexible holidays, and a quarterly bonus up to £4k.
- Why this job: Be part of a diverse culture that values growth and community impact.
- Qualifications: Experience in team management and customer-facing roles is essential.
- Other info: Flexible Saturday work required; multilingual skills are a bonus.
The predicted salary is between 24700 - 32480 £ per year.
Work with and develop a team who love what they do and help drive a growing business in your local community. Manage all aspects of your store in a fast-paced environment to make sure all our customers have an amazing experience with us.
Enjoy a culture that encourages its colleagues, embraces diversity and supports its local communities. Plus, 25% discount on jewellery and watches.
Job Type: Full Time 37.5 hours
Salary: £29,755.00 - £38,610.00 per annum
Location: Felixstowe
Quarterly performance-related bonus: up to £4k per annum.
We’ve been around for a long time (over 125 years) and have built a reputation as a community-based financial services provider. In fact, we are the largest pawnbroker in the UK. We’re also a major high street retailer with a presence in over 270 high streets and are growing our e-commerce and social commerce focus.
We offer exciting challenges and the ability to build your career in a supportive environment that encourages growth and embraces diverse thinking.
About You
- Have managed and developed a team.
- Have excellent relationship-building skills and experience in a customer-facing role.
- Enjoy working in a busy environment.
- Be flexible – Saturday working will be required.
- If you are multilingual this is an added bonus but not a requirement.
What We Promise You
- The opportunity to earn a quarterly performance-related bonus (up to £4k per annum).
- 30 days holiday (including bank holidays and increasing with length of service) and the flexibility to buy and sell days.
- Up to 25% discount on our amazing range of new and pre-loved jewellery and watches.
- Pension and life assurance.
- A training package designed for you and mentoring to make sure you continue to progress in your career.
- An annual loan for your parking permit or season ticket to help your commute to work.
- The option to take part in our cycle to work scheme.
- The chance to be involved in our charity partnership with Fareshare UK.
- London weighting is offered for stores inside of the M25.
We believe it’s the uniqueness of our people which sets us apart. We celebrate that our teams are made up of colleagues from all cultures, backgrounds and walks of life. We welcome diverse experiences. We have an open mind to everything we do and value people who think differently and embrace change.
Store Manager - Full Time - Felixstowe employer: H&T Pawnbrokers
Contact Detail:
H&T Pawnbrokers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Full Time - Felixstowe
✨Tip Number 1
Familiarise yourself with the local community in Felixstowe. Understanding the demographics and preferences of the customers can help you tailor your approach and demonstrate your commitment to enhancing their shopping experience.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed and developed a team in previous roles. Be ready to discuss specific challenges you faced and how you overcame them to foster a positive work environment.
✨Tip Number 3
Highlight your customer service experience during any discussions. Be prepared to share stories that illustrate your relationship-building skills and how you've gone above and beyond to ensure customer satisfaction.
✨Tip Number 4
Demonstrate your flexibility and willingness to work in a fast-paced environment. Share instances where you've thrived under pressure or adapted quickly to changing circumstances, as this is crucial for a Store Manager role.
We think you need these skills to ace Store Manager - Full Time - Felixstowe
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand the company's values and culture. Highlight your alignment with their commitment to diversity and community support in your application.
Tailor Your CV: Make sure your CV reflects your experience in managing and developing teams, as well as your customer-facing skills. Use specific examples that demonstrate your ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your previous experiences have prepared you for the challenges of being a Store Manager and how you can contribute to the local community.
Highlight Flexibility and Multilingual Skills: If you have experience working on Saturdays or are multilingual, be sure to mention this in your application. These skills can set you apart from other candidates and show your adaptability.
How to prepare for a job interview at H&T Pawnbrokers
✨Showcase Your Leadership Skills
As a Store Manager, you'll be leading a team. Be prepared to discuss your previous experiences in managing and developing teams. Share specific examples of how you've motivated staff and improved performance in a busy environment.
✨Demonstrate Customer Focus
This role requires excellent relationship-building skills. Think of instances where you've gone above and beyond for customers. Highlight your ability to create an amazing customer experience, as this is crucial for the company's success.
✨Embrace Diversity and Community Engagement
The company values diversity and community support. Be ready to talk about how you have embraced diverse thinking in your previous roles and how you can contribute to the local community through your work.
✨Prepare for Flexibility Questions
Since the role requires flexibility, especially with Saturday working, be honest about your availability. Show that you're adaptable and willing to meet the demands of a fast-paced retail environment.
