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For Companies At a Glance
- Tasks: Join our team as a Sales Assistant, helping customers and supporting your community.
- Company: H&T is the UK's largest pawnbroker with over 125 years of experience in financial services.
- Benefits: Enjoy 25% off jewellery, flexible holidays, and a chance to earn up to £2k bonus annually.
- Why this job: Be part of a diverse team that values growth, community impact, and excellent customer service.
- Qualifications: Excellent communication skills and a passion for customer service are essential; flexibility for Saturday work required.
- Other info: Opportunities for career advancement and involvement in charity partnerships.
Work in a team who love what they do and help make H&T a leading retailer and first choice for Financial Services, while supporting your local community. Enjoy a culture that encourages its colleagues, embraces diversity and supports its local communities. Plus, 25% discount on jewellery and watches.
Job Type: Part Time - 22.5 Hours
Salary: £12.56 per hour (Includes London Weighting)
Location: Shepherds Bush
The chance to earn up to £2k discretionary bonus over each year pro rated.
About Us – More Than Meets The Eye
Pawnbroking may not be at the top of everyone’s list for their next career move. But, perceptions can be deceiving and there’s a lot more to us than meets the eye. We’ve been around for a long time (over 125 years) and have built a reputation as a community based financial services provider. In fact, we are the largest pawnbroker in the UK. We’re also a major high street retailer with a presence in over 270 high streets and are growing our e-commerce and social commerce focus. We offer exciting challenges and the ability to build your career in a supportive environment that encourages growth and embraces diverse thinking.
About You
- Have excellent communication skills and be fluent in English.
- Enjoy working in a busy environment and be keen to progress.
- Be passionate about great customer service.
- Be flexible – Saturday working will be required.
- If you are multilingual this is an added bonus but not a requirement.
What We Promise You
- Salary increment on successful completion of training.
- The opportunity to earn up to £2k discretionary bonus over each year pro rated.
- 30 days pro rated holiday (Including bank holidays and increasing with length of service) and the flexibility to buy and sell days.
- Up to 25% discount on our amazing range of new and pre-loved jewellery and watches.
- Pension and life assurance.
- A training package designed for you.
- An annual loan for your parking permit or season ticket to help your commute to work.
- The option to take part in our cycle to work scheme.
- The chance to be involved in our charity partnership with Fareshare UK.
London weighting is offered for stores inside of the M25.
We Celebrate You!
We believe it’s the uniqueness of our people which sets us apart. We celebrate that our teams are made up of colleagues from all cultures, backgrounds and walks of life. We welcome diverse experiences. We have an open mind to everything we do and value people who think differently and embrace change.
Sales Assistant - Part Time - Shepherds Bush - 22.5 hours employer: H&T Pawnbrokers
Contact Detail:
H&T Pawnbrokers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Part Time - Shepherds Bush - 22.5 hours
✨Tip Number 1
Familiarise yourself with H&T's values and community involvement. When you understand their commitment to supporting local communities, you can tailor your conversations during interviews to show how your own values align with theirs.
✨Tip Number 2
Highlight your customer service experience in any interactions you have with the team. Since they are passionate about great customer service, sharing specific examples of how you've excelled in this area can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours, especially on Saturdays. Showing that you're willing to adapt to their scheduling needs will demonstrate your commitment to the role and the team.
✨Tip Number 4
If you have any multilingual skills, make sure to mention them during your discussions. While it's not a requirement, being able to communicate with a diverse customer base can be a significant advantage in a retail environment.
We think you need these skills to ace Sales Assistant - Part Time - Shepherds Bush - 22.5 hours
Some tips for your application 🫡
Understand the Company: Familiarise yourself with H&T's values and mission. Highlight your understanding of their community focus and commitment to diversity in your application.
Tailor Your CV: Make sure your CV reflects your customer service experience and communication skills. Emphasise any previous roles in retail or fast-paced environments, as these are crucial for the Sales Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team. Mention your flexibility regarding working hours, especially on Saturdays, as this is a requirement for the role.
Highlight Relevant Skills: In your application, emphasise any multilingual abilities, even if not required. Also, mention your adaptability and eagerness to progress within the company, aligning with their promise to invest in employee growth.
How to prepare for a job interview at H&T Pawnbrokers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with the company's values.
✨Demonstrate Team Spirit
Since the role involves working in a team, highlight your ability to collaborate effectively. Discuss past experiences where you contributed to a team's success or helped resolve conflicts, showcasing your teamwork skills.
✨Be Prepared for a Busy Environment
The job requires working in a fast-paced setting, so be ready to discuss how you handle pressure and multitask. Provide examples of situations where you've thrived in busy environments, which will show that you're a good fit for the role.
✨Embrace Diversity and Change
The company values diverse thinking and adaptability. Be prepared to talk about your experiences with diverse teams or how you've adapted to change in the workplace. This will demonstrate that you align with their culture and are open to new ideas.
