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For Companies At a Glance
- Tasks: Join our team as a Sales Assistant, helping customers and supporting your local community.
- Company: H&T is the UK's largest pawnbroker with over 125 years of community-focused service.
- Benefits: Enjoy 25% off jewellery, flexible holidays, and a chance to earn up to £2k bonus annually.
- Why this job: Be part of a diverse team that values growth, customer service, and community impact.
- Qualifications: Excellent communication skills and a passion for customer service are essential.
- Other info: Flexible Saturday shifts required; multilingual skills are a bonus!
Work in a team who love what they do and help make H&T a leading retailer and first choice for Financial Services, while supporting your local community. Enjoy a culture that encourages its colleagues, embraces diversity and supports its local communities. Plus, 25% discount on jewellery and watches.
Job Type: Part Time - 25 Hours - This will be over 5 days
Salary: £11.79 per hour
Location: Newcastle (West Rd)
The chance to earn up to £2k discretionary bonus over each year pro rated.
About Us – More Than Meets The Eye
Pawnbroking may not be at the top of everyone’s list for their next career move. But, perceptions can be deceiving and there’s a lot more to us than meets the eye. We’ve been around for a long time (over 125 years) and have built a reputation as a community based financial services provider. In fact, we are the largest pawnbroker in the UK. We’re also a major high street retailer with a presence in over 270 high streets and are growing our e-commerce and social commerce focus. We offer exciting challenges and the ability to build your career in a supportive environment that encourages growth and embraces diverse thinking.
About You
- Have excellent communication skills and be fluent in English.
- Enjoy working in a busy environment and be keen to progress.
- Be passionate about great customer service.
- Be flexible – Saturday working will be required.
- If you are multilingual this is an added bonus but not a requirement.
What We Promise You
We promise to invest in you, to help you advance your career and be part of a team that makes a difference to the communities we work in. Everyone who joins us benefits from:
- Salary increment on successful completion of training.
- The opportunity to earn up to £2k discretionary bonus over each year pro rated.
- 30 days pro rated holidays (Including bank holidays and increasing with length of service) and the flexibility to buy and sell days.
- Up to 25% discount on our amazing range of new and pre-loved jewellery and watches.
- Pension and life assurance.
- A training package designed for you.
- An annual loan for your parking permit or season ticket to help your commute to work.
- The option to take part in our cycle to work scheme.
- The chance to be involved in our charity partnership with Fareshare UK.
- London weighting is offered for stores inside of the M25.
We Celebrate You!
We believe it’s the uniqueness of our people which sets us apart. We celebrate that our teams are made up of colleagues from all cultures, backgrounds and walks of life. We welcome diverse experiences. We have an open mind to everything we do and value people who think differently and embrace change.
Sales Assistant - Part Time - Newcastle - 25 Hours employer: H&T Pawnbrokers
Contact Detail:
H&T Pawnbrokers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Part Time - Newcastle - 25 Hours
✨Tip Number 1
Familiarise yourself with H&T's values and community involvement. Understanding their commitment to supporting local communities will help you connect with the team during your interview.
✨Tip Number 2
Showcase your passion for customer service. Prepare examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with what they're looking for.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours, especially on Saturdays. Highlighting your willingness to adapt will demonstrate your commitment to the role.
✨Tip Number 4
If you have any multilingual skills, make sure to mention them! Even though it's not a requirement, it can set you apart from other candidates and show your ability to connect with a diverse customer base.
We think you need these skills to ace Sales Assistant - Part Time - Newcastle - 25 Hours
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with H&T's values and community focus. Highlight your alignment with their commitment to diversity and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or customer service. Emphasise any skills that demonstrate your ability to thrive in a busy environment and your passion for great customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at H&T and how you can contribute to their team.
Highlight Flexibility and Communication Skills: In your application, stress your flexibility regarding working hours, especially on Saturdays. Also, emphasise your excellent communication skills, as these are crucial for a Sales Assistant role.
How to prepare for a job interview at H&T Pawnbrokers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this aligns with the company's values.
✨Demonstrate Team Spirit
Since the role involves working in a team, highlight your ability to collaborate effectively. Discuss past experiences where you contributed to a team's success and how you support your colleagues in a busy environment.
✨Be Prepared for Flexibility Questions
As the job requires Saturday working, be ready to discuss your availability and flexibility. Show that you're willing to adapt to the needs of the business while maintaining a positive attitude.
✨Research the Company’s Community Involvement
Familiarise yourself with the company's community initiatives, such as their partnership with Fareshare UK. This shows that you value their commitment to social responsibility and are eager to contribute to their mission.
