At a Glance
- Tasks: Join a vibrant team as a Sales Assistant, helping customers and supporting your community.
- Company: H&T is the UK's largest pawnbroker with over 125 years of experience in financial services.
- Benefits: Enjoy 30 days holiday, up to 25% discount on jewellery, and a chance for a £2k bonus.
- Why this job: Be part of a diverse culture that values growth and makes a real community impact.
- Qualifications: Excellent communication skills and a passion for customer service are essential.
- Other info: Flexible Saturday shifts required; multilingual skills are a bonus!
The predicted salary is between 17400 - 33540 £ per year.
Job Description
Work in a team who love what they do and help make H&T a leading retailer and first choice for Financial Services, while supporting your local community.
Enjoy a culture that encourages its colleagues, Embraces diversity and supports its local communities. Plus, 25% discount on jewellery and watches.
JOB SPECIFICS
Job Title: Sales Assistant
Job Type: Full Time – 37.5 Hours
Salary: £23,907.00 per hour *
Location: Northampton
*The chance to earn up to £2k discretionary bonus over each year pro rated.
ABOUT US – MORE THAN MEETS THE EYE
Pawnbroking may not be at the top of everyone's list for their next career move. But, perceptions can be deceiving and there's a lot more to us than meets the eye.
We've been around for a long time (over 125 years) and have built a reputation as a community based financial services provider. In fact, we are the largest pawnbroker in the UK. We're also a major high street retailer with a presence in over 270 high streets and are growing our e-commerce and social commerce
focus.
We offer exciting challenges and the ability to build your career in a supportive environment that encourages growth and embraces diverse thinking.
ABOUT YOU
You will:
- Have excellent communication skills and be fluent in English.
- Enjoy working in a busy environment and be keen to progress.
- Be passionate about great customer service.
- Be flexible – Saturday working will be required.
If you are multilingual this is an added bonus but not a requirement.
WHAT WE PROMISE YOU
We promise to invest in you, to help you advance your career and be part of a team that makes a difference to the communities we work in. Everyone who joins us benefits from:
- Salary increment on successful completion of training.
- The opportunity to earn up to £2k discretionary bonus over each year.
- 30 days holiday (Including bank holidays and increasing with length of service) and the flexibility to buy and sell days.
- Up to 25% discount on our amazing range of new and pre-loved jewellery and watches.
- Pension and life assurance.
- A training package designed for you.
- An annual loan for your parking permit or season ticket to help your commute to work.
- The option to take part in our cycle to work scheme.
- The chance to be involved in our charity partnership with Fareshare UK.
- London weighting is offered for stores inside of the M25.
WE CELEBRATE YOU!
We believe it's the uniqueness of our people which sets us apart. We celebrate that our teams are made up of colleagues from all cultures, backgrounds and walks of life. We welcome diverse experiences. We have an open mind to everything we do and value people who think differently and embrace change.
Sales Assistant - Full Time - Northampton employer: H&T Pawnbrokers
Contact Detail:
H&T Pawnbrokers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Full Time - Northampton
✨Tip Number 1
Familiarise yourself with H&T's values and community involvement. Understanding their commitment to diversity and local support can help you align your answers during interviews, showing that you're a good cultural fit.
✨Tip Number 2
Highlight any previous experience in retail or customer service, especially in busy environments. Be ready to share specific examples of how you've provided excellent customer service, as this is crucial for the Sales Assistant role.
✨Tip Number 3
Prepare to discuss your flexibility regarding working hours, particularly on Saturdays. Showing that you're willing to adapt to the needs of the business can set you apart from other candidates.
✨Tip Number 4
If you have any multilingual skills, be sure to mention them! While it's not a requirement, it can be a significant advantage in a diverse retail environment like H&T.
We think you need these skills to ace Sales Assistant - Full Time - Northampton
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with H&T's values and community focus. Highlight your alignment with their commitment to diversity and customer service in your application.
Tailor Your CV: Make sure your CV reflects your communication skills and experience in busy environments. Emphasise any previous roles that involved customer service or teamwork.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your flexibility in working hours. Mention any multilingual skills as a bonus, even if not required.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at H&T Pawnbrokers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this aligns with the company's values.
✨Demonstrate Team Spirit
Since the role involves working in a team, highlight your ability to collaborate effectively. Discuss past experiences where you contributed to a team's success and how you support your colleagues, which is crucial for a positive work environment.
✨Be Prepared for a Busy Environment
The job requires working in a fast-paced setting, so be ready to discuss how you handle pressure and multitask. Provide examples of situations where you've thrived in busy environments, showcasing your adaptability and resilience.
✨Embrace Diversity and Change
The company values diverse thinking and embraces change, so be prepared to talk about your own experiences with diversity and how you adapt to new situations. This will demonstrate that you align with their culture and are open to growth.