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- Tasks: Join a vibrant team as a Sales Assistant, helping customers and supporting your community.
- Company: H&T is the UK's largest pawnbroker with over 125 years of community-focused service.
- Benefits: Enjoy 30 days holiday, up to 25% discount on jewellery, and a chance for a £2k bonus.
- Why this job: Be part of a diverse culture that values growth and makes a real community impact.
- Qualifications: Excellent communication skills and a passion for customer service are essential.
- Other info: Flexible weekend work required; multilingual skills are a bonus!
The predicted salary is between 17400 - 33540 £ per year.
Work in a team who love what they do and help make H&T a leading retailer and first choice for Financial Services, while supporting your local community. Enjoy a culture that encourages its colleagues, embraces diversity and supports its local communities. Plus, 25% discount on jewellery and watches.
Job Type: Full Time - 37.5 Hours
Salary: £23,907.00 per hour*
Location: Liverpool - Breck Road
The chance to earn up to £2k discretionary bonus over each year pro rated.
ABOUT US - MORE THAN MEETS THE EYE
Pawnbroking may not be at the top of everyone's list for their next career move. But, perceptions can be deceiving and there's a lot more to us than meets the eye. We've been around for a long time (over 125 years) and have built a reputation as a community based financial services provider. In fact, we are the largest pawnbroker in the UK. We're also a major high street retailer with a presence in over 270 high streets and are growing our e-commerce and social commerce focus. We offer exciting challenges and the ability to build your career in a supportive environment that encourages growth and embraces diverse thinking.
ABOUT YOU
- Have excellent communication skills and be fluent in English.
- Enjoy working in a busy environment and be keen to progress.
- Be passionate about great customer service.
- Be flexible; weekend working will be required.
- If you are multilingual this is an added bonus but not a requirement.
WHAT WE PROMISE YOU
- Salary increment on successful completion of training.
- The opportunity to earn up to £2k discretionary bonus over each year.
- 30 days holiday (Including bank holidays and increasing with length of service) and the flexibility to buy and sell days.
- Up to 25% discount on our amazing range of new and pre-loved jewellery and watches.
- Pension and life assurance.
- A training package designed for you.
- An annual loan for your parking permit or season ticket to help your commute to work.
- The option to take part in our cycle to work scheme.
- The chance to be involved in our charity partnership with Fareshare UK.
- London weighting is offered for stores inside of the M25.
WE CELEBRATE YOU!
We believe it's the uniqueness of our people which sets us apart. We celebrate that our teams are made up of colleagues from all cultures, backgrounds and walks of life. We welcome diverse experiences. We have an open mind to everything we do and value people who think differently and embrace change.
Contact Detail:
H&T Pawnbrokers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Full Time - Liverpool Breck Rd
✨Tip Number 1
Familiarise yourself with H&T's values and community involvement. When you understand their commitment to supporting local communities, you can tailor your conversations during interviews to show how your own values align with theirs.
✨Tip Number 2
Highlight your customer service experience in any interactions you have with the team. Since they are passionate about great customer service, sharing specific examples of how you've excelled in this area can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility regarding weekend work. Since the role requires it, showing that you're willing and able to adapt your schedule will demonstrate your commitment to the position.
✨Tip Number 4
If you have any multilingual skills, make sure to mention them during your discussions. While it's not a requirement, being multilingual can be a significant asset in a diverse retail environment like H&T.
We think you need these skills to ace Sales Assistant - Full Time - Liverpool Breck Rd
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand H&T's company culture. Highlight your alignment with their values of community support and diversity in your application.
Tailor Your CV: Make sure your CV reflects your customer service experience and communication skills. Use specific examples that demonstrate your ability to thrive in a busy environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your eagerness to contribute to the team. Mention any relevant experience and express your enthusiasm for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that all information is accurate and complete.
How to prepare for a job interview at H&T Pawnbrokers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with what the company values.
✨Demonstrate Team Spirit
Since you'll be working in a team environment, highlight your ability to collaborate effectively with others. Discuss any past experiences where you contributed to a team's success, showing that you're a team player who can thrive in a busy setting.
✨Be Prepared for Scenario Questions
Expect questions that assess how you would handle various customer service scenarios. Prepare by thinking of situations where you resolved conflicts or dealt with difficult customers, and explain your thought process and the outcomes.
✨Research the Company’s Community Involvement
Familiarise yourself with the company's community initiatives and values. Being able to discuss their charity partnerships or local community support will show that you share their commitment to making a difference, which is a key aspect of their culture.
