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- Tasks: Join a vibrant team as a Sales Assistant, helping customers and supporting your community.
- Company: H&T is the UK's largest pawnbroker with over 125 years of experience in financial services.
- Benefits: Enjoy 25% off jewellery, up to £2k bonus, 30 days holiday, and flexible working options.
- Why this job: Be part of a diverse culture that values growth, community impact, and unique perspectives.
- Qualifications: Excellent communication skills and a passion for customer service are essential; flexibility required.
- Other info: Opportunities for career advancement and involvement in charity partnerships.
The predicted salary is between 19792 - 24888 £ per year.
Work in a team who love what they do and help make H&T a leading retailer and first choice for Financial Services, while supporting your local community. Enjoy a culture that encourages its colleagues, embraces diversity and supports its local communities. Plus, 25% discount on jewellery and watches.
Job Type: Full Time 37.5 hours
Salary: £22,990.50 Per Annum*
Location: Ilford - Eastern Ave
The chance to earn up to £2k discretionary bonus over each year.
About Us – More Than Meets The Eye
Pawnbroking may not be at the top of everyone’s list for their next career move. But, perceptions can be deceiving and there’s a lot more to us than meets the eye. We’ve been around for a long time (over 125 years) and have built a reputation as a community based financial services provider. In fact, we are the largest pawnbroker in the UK. We’re also a major high street retailer with a presence in over 270 high streets and are growing our e-commerce and social commerce focus. We offer exciting challenges and the ability to build your career in a supportive environment that encourages growth and embraces diverse thinking.
About You
- Have excellent communication skills and be fluent in English.
- Enjoy working in a busy environment and be keen to progress.
- Be passionate about great customer service.
- Be flexible – Saturday/Sunday working will be required.
- If you are multilingual this is an added bonus but not a requirement.
What We Promise You
We promise to invest in you, to help you advance your career and be part of a team that makes a difference to the communities we work in. Everyone who joins us benefits from:
- Salary increment on successful completion of training.
- The opportunity to earn up to £2k discretionary bonus over each year.
- 30 days holiday (including Bank holidays and increasing with length of service) and the flexibility to buy and sell days.
- Up to 25% discount on our amazing range of new and pre-loved jewellery and watches.
- Pension and life assurance.
- A training package designed for you.
- An annual loan for your parking permit or season ticket to help your commute to work.
- The option to take part in our cycle to work scheme.
- The chance to be involved in our charity partnership with Fareshare UK.
- London weighting is offered for stores inside of the M25.
We Celebrate You!
We believe it’s the uniqueness of our people which sets us apart. We celebrate that our teams are made up of colleagues from all cultures, backgrounds and walks of life. We welcome diverse experiences. We have an open mind to everything we do and value people who think differently and embrace change.
Sales Assistant - Full Time - Ilford - Eastern Ave employer: H&T Pawnbrokers
Contact Detail:
H&T Pawnbrokers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Full Time - Ilford - Eastern Ave
✨Tip Number 1
Familiarise yourself with H&T's values and community involvement. Understanding their commitment to supporting local communities will help you connect with the team during interviews and show that you're genuinely interested in their mission.
✨Tip Number 2
Highlight your customer service experience in conversations. Since the role requires a passion for great customer service, be ready to share specific examples of how you've gone above and beyond for customers in previous roles.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the job requires weekend availability, showing that you're adaptable and willing to work during busy times can set you apart from other candidates.
✨Tip Number 4
If you have any multilingual skills, make sure to mention them during your discussions. While it's not a requirement, being able to communicate with a diverse customer base can be a significant advantage in this role.
We think you need these skills to ace Sales Assistant - Full Time - Ilford - Eastern Ave
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand H&T's company culture. They value diversity and community support, so reflect this in your application by mentioning any relevant experiences or values that align with theirs.
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills, as these are key for the Sales Assistant role. Use specific examples to demonstrate how you've excelled in busy environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your desire to work in a team-oriented environment. Mention your flexibility regarding working hours, especially weekends, as this is a requirement for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in retail positions.
How to prepare for a job interview at H&T Pawnbrokers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with the company's values.
✨Demonstrate Team Spirit
Since the role involves working in a team, highlight your ability to collaborate effectively with others. Discuss any past experiences where you contributed to a team's success, showcasing your communication skills and flexibility.
✨Research the Company
Familiarise yourself with H&T's history and its role in the community. Understanding their mission and values will help you answer questions more thoughtfully and show that you're genuinely interested in being part of their team.
✨Prepare for Common Interview Questions
Anticipate questions related to your availability, especially regarding weekend work, and be ready to discuss how you handle busy environments. Practising your responses can help you feel more confident during the interview.
