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- Tasks: Join a vibrant team as a Sales Assistant, helping customers and supporting your community.
- Company: H&T is the UK's largest pawnbroker with over 125 years of community-focused service.
- Benefits: Enjoy 30 days holiday, up to 25% discount on jewellery, and a chance for a £2k bonus.
- Why this job: Be part of a diverse culture that values growth and makes a real community impact.
- Qualifications: Fluent in English, excellent communication skills, and a passion for customer service required.
- Other info: Romanian speakers preferred but not essential; flexible Saturday work is needed.
The predicted salary is between 20400 - 28400 £ per year.
Work in a team who love what they do and help make H&T a leading retailer and first choice for Financial Services, while supporting your local community. Enjoy a culture that encourages its colleagues, embraces diversity and supports its local communities. Plus, 25% discount on jewellery and watches.
Job Type: Full Time - 37.5 Hours
Salary: £25,407.00 per hour (Includes London Weighting)
Location: Burnt Oak
Ideally we are seeking a Romanian speaker due to the customer base of the store; however, this is not a requirement.
The chance to earn up to £2k discretionary bonus over each year pro-rated.
About Us - More Than Meets the Eye
Pawnbroking may not be at the top of everyone's list for their next career move. But, perceptions can be deceiving and there's a lot more to us than meets the eye. We've been around for a long time (over 125 years) and have built a reputation as a community-based financial services provider. In fact, we are the largest pawnbroker in the UK. We're also a major high street retailer with a presence in over 270 high streets and are growing our e-commerce and social commerce focus. We offer exciting challenges and the ability to build your career in a supportive environment that encourages growth and embraces diverse thinking.
About You
- Have excellent communication skills and be fluent in English.
- Enjoy working in a busy environment and be keen to progress.
- Be passionate about great customer service.
- Be flexible - Saturday working will be required.
- If you are multilingual, this is an added bonus but not a requirement.
What We Promise You
We promise to invest in you, to help you advance your career and be part of a team that makes a difference to the communities we work in. Everyone who joins us benefits from:
- Salary increment on successful completion of training.
- The opportunity to earn up to £2k discretionary bonus over each year.
- 30 days holiday (Including bank holidays and increasing with length of service) and the flexibility to buy and sell days.
- Up to 25% discount on our amazing range of new and pre-loved jewellery and watches.
- Pension and life assurance.
- A training package designed for you.
- An annual loan for your parking permit or season ticket to help your commute to work.
- The option to take part in our cycle to work scheme.
- The chance to be involved in our charity partnership with Fareshare UK.
- London weighting is offered for stores inside of the M25.
We Celebrate You!
We believe it's the uniqueness of our people which sets us apart. We celebrate that our teams are made up of colleagues from all cultures, backgrounds and walks of life. We welcome diverse experiences. We have an open mind to everything we do and value people who think differently and embrace change.
Sales Assistant - Full Time - Burnt Oak employer: H&T Pawnbrokers
Contact Detail:
H&T Pawnbrokers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Full Time - Burnt Oak
✨Tip Number 1
Familiarise yourself with the products and services offered by H&T. Understanding their range of jewellery and financial services will help you engage with customers effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or over the phone. Highlighting your ability to connect with customers and provide excellent service can set you apart from other candidates.
✨Tip Number 3
If you speak Romanian or any other languages, be sure to mention this in conversations. It can be a significant advantage given the customer base in Burnt Oak, and it shows your willingness to cater to diverse clientele.
✨Tip Number 4
Demonstrate your flexibility and willingness to work weekends. Since Saturday working is required, showing that you are adaptable and ready to meet the needs of the business can make a positive impression.
We think you need these skills to ace Sales Assistant - Full Time - Burnt Oak
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with H&T's values and community focus. Highlight your alignment with their commitment to diversity and customer service in your application.
Tailor Your CV: Make sure your CV reflects your communication skills and experience in busy environments. Emphasise any previous roles in customer service or retail, especially if you have experience working with diverse communities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team. Mention your flexibility regarding Saturday work and any multilingual skills, particularly Romanian, even if not required.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application demonstrates attention to detail and professionalism, which are crucial in a sales assistant role.
How to prepare for a job interview at H&T Pawnbrokers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this aligns with the company's values.
✨Demonstrate Team Spirit
Since the role involves working in a team, highlight your ability to collaborate effectively with others. Discuss any past experiences where teamwork led to success, showing that you can contribute positively to the store's culture.
✨Be Prepared for Questions on Flexibility
As Saturday working is required, be ready to discuss your availability and willingness to work flexible hours. This shows that you're committed to the role and understand the demands of the job.
✨Research the Company’s Community Involvement
Familiarise yourself with H&T's community initiatives and values. Being able to speak about their charity partnerships or local engagement efforts will demonstrate your genuine interest in the company and its mission.
