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For Companies At a Glance
- Tasks: Join a vibrant team as a Sales Assistant, helping customers and supporting your community.
- Company: H&T is the UK's largest pawnbroker with over 125 years of community-focused service.
- Benefits: Enjoy 25% off jewellery, up to £2k bonus, 30 days holiday, and flexible working options.
- Why this job: Be part of a diverse culture that values growth, community impact, and unique perspectives.
- Qualifications: Fluent in English, excellent communication skills, and a passion for customer service required.
- Other info: Spanish speakers preferred but not mandatory; weekend work flexibility needed.
The predicted salary is between 20400 - 28400 £ per year.
Job Description
Work in a team who love what they do and help make H&T a leading retailer and first choice for Financial Services, while supporting your local community.
Enjoy a culture that encourages its colleagues, Embraces diversity and supports its local communities. Plus, 25% discount on jewellery and watches.
JOB SPECIFICS
Job Title: Sales Assistant
Job Type: Full Time – 37.5 Hours
Salary: £25,407.00 per hour (Includes London Weighting)*
Location: Brixton
*The chance to earn up to £2k discretionary bonus over each year.
Ideally we are seeking a Spanish Speaker due to the customer base of the store however this is not a requirement
ABOUT US – MORE THAN MEETS THE EYE
Pawnbroking may not be at the top of everyone's list for their next career move. But, perceptions can be deceiving and there's a lot more to us than meets the eye.
We've been around for a long time (over 125 years) and have built a reputation as a community based financial services provider. In fact, we are the largest pawnbroker in the UK. We're also a major high street retailer with a presence in over 270 high streets and are growing our e-commerce and social commerce
focus.
We offer exciting challenges and the ability to build your career in a supportive environment that encourages growth and embraces diverse thinking.
ABOUT YOU
You will:
- Have excellent communication skills and be fluent in English.
- Enjoy working in a busy environment and be keen to progress.
- Be passionate about great customer service.
- Be flexible – Weekend working will be required.
- We are ideally seeking a Spanish Speaker due to the customer base of the store however this is not a requirement
If you are multilingual this is an added bonus but not a requirement.
WHAT WE PROMISE YOU
We promise to invest in you, to help you advance your career and be part of a team that makes a difference to the communities we work in. Everyone who joins us benefits from:
- Salary increment on successful completion of training.
- The opportunity to earn up to £2k discretionary bonus over each year.
- 30 days holiday (Including bank holidays and increasing with length of service) and the flexibility to buy and sell days.
- Up to 25% discount on our amazing range of new and pre-loved jewellery and watches.
- Pension and life assurance.
- A training package designed for you.
- An annual loan for your parking permit or season ticket to help your commute to work.
- The option to take part in our cycle to work scheme.
- The chance to be involved in our charity partnership with Fareshare UK.
- London weighting is offered for stores inside of the M25.
WE CELEBRATE YOU!
We believe it's the uniqueness of our people which sets us apart. We celebrate that our teams are made up of colleagues from all cultures, backgrounds and walks of life. We welcome diverse experiences. We have an open mind to everything we do and value people who think differently and embrace change.
Sales Assistant - Full Time - Brixton employer: H&T Pawnbrokers
Contact Detail:
H&T Pawnbrokers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Full Time - Brixton
✨Tip Number 1
Familiarise yourself with the local community in Brixton. Understanding the demographics and needs of the area can help you connect better with customers and demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role is all about providing excellent service, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
If you speak Spanish or any other languages, be ready to highlight this during your interactions. Even though it's not a requirement, it could set you apart from other candidates and show your adaptability.
✨Tip Number 4
Show enthusiasm for the brand and its values. Research H&T and be prepared to discuss how their mission aligns with your personal values and career goals during your conversations.
We think you need these skills to ace Sales Assistant - Full Time - Brixton
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with H&T's values and community focus. Highlight your alignment with their commitment to diversity and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail or customer service. Emphasise any skills that demonstrate your ability to thrive in a busy environment and your passion for great customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the role. If you speak Spanish, mention this as it could be beneficial for the customer base.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at H&T Pawnbrokers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this aligns with the company's values.
✨Demonstrate Team Spirit
Since you'll be working in a team environment, highlight your ability to collaborate effectively with others. Discuss any past experiences where teamwork led to success, showing that you can contribute positively to the company culture.
✨Be Prepared for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and customer interaction abilities. Prepare by thinking of situations where you handled difficult customers or resolved conflicts, and explain your thought process.
✨Emphasise Flexibility and Adaptability
The role requires weekend work and adaptability in a busy environment. Be ready to discuss your availability and willingness to work flexible hours, as well as any experiences that demonstrate your ability to thrive in fast-paced settings.
