At a Glance
- Tasks: Provide exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, a leading business with over 285 stores.
- Benefits: Enjoy 30 days holiday, private healthcare, and generous staff discounts.
- Other info: Flexible hours and great career progression opportunities await you.
- Why this job: Be the face of our brand and make a real difference for customers.
- Qualifications: No experience needed; just a passion for helping people.
The predicted salary is between 26363 - 28363 € per year.
Salary: £26,363 per annum (including London weighting) plus up to £2,000 discretionary bonus annually.
Hours: 37.5 hours per week, full time.
Location: Woolwich.
About the Role
As a Store Colleague at H&T, you will be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. We are looking for individuals with a genuine interest in people, a strong sense of integrity, and a willingness to learn. No prior pawnbroking experience is required. Full training and support will be provided.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services including pawnbroking, retail sales, and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
- Multilingual skills are a bonus – ability to speak additional languages is highly valued, though not required
Benefits
- 30 days of holiday (including bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days to suit your lifestyle
- Access to a private healthcare plan
- Cycle to work scheme and season ticket loans
- Preferential currency exchange rates
- Generous staff discounts – up to 25% off jewellery and high-end watches
- Incentive schemes to reward your achievements
- Exclusive discounts at leading retailers via our employee perks portal
Job reference: REQ2129
Application deadline: 04/03/2026
Sales Assistant - Full Time - Woolwich employer: H&T Group plc
H&T is an exceptional employer located in Woolwich, offering a supportive work environment where employees can thrive. With comprehensive training, generous holiday allowances, and a range of employee benefits including healthcare plans and discounts, we prioritise your growth and well-being. Join us to be part of a collaborative team that values integrity and customer service, making every day rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Full Time - Woolwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine in front of the hiring team.
✨Tip Number 3
Show off your people skills! Since the role is all about customer service, think of examples from your past experiences where you’ve gone above and beyond for someone. Share these stories during your interview to highlight your genuine interest in helping others.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Sales Assistant - Full Time - Woolwich
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your genuine interest in helping people and your enthusiasm for the role.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant position. Highlight any relevant experience or skills that align with the job description, like customer service or teamwork, to show us you’re a great fit!
Keep It Clear and Concise:We appreciate clarity! Keep your application clear and to the point. Use simple language and avoid jargon to ensure we can easily understand your qualifications and motivations.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at H&T Group plc
✨Know Your Customer Service Basics
As a Sales Assistant, you'll be the face of the store, so brush up on your customer service skills. Think about how you would greet a customer and handle their queries. Practise scenarios where you might need to assist someone with pawnbroking or retail sales, even if you haven't done it before.
✨Show Your Interest in People
Since this role requires a genuine interest in people, prepare to share examples from your past experiences where you've gone above and beyond for someone. This could be in any setting—retail, volunteering, or even helping friends. It shows you're a team player who values customer relationships.
✨Highlight Your Willingness to Learn
H&T provides full training, so make sure to express your eagerness to learn new skills. You can mention specific areas you're excited about, like financial products or compliance standards. This will show that you're not just looking for a job, but are genuinely interested in growing within the company.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training processes, or what success looks like in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
