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- Tasks: Welcome customers and provide expert support in pawnbroking and retail sales.
- Company: Join H&T, a leading business with a friendly and professional culture.
- Benefits: Earn £13.52 per hour plus bonuses, 30 days holiday, and exclusive staff discounts.
- Other info: Full training provided, with opportunities for career growth and salary increases.
- Why this job: Gain valuable experience in customer service while working in a dynamic environment.
- Qualifications: A genuine interest in people and a willingness to learn are key.
The predicted salary is between 27000 - 30000 £ per year.
Salary: £13.52 per hour (London Weighting Included) with potential discretionary bonus up to £2,000 per year, pro‑rated.
Location: Wembley, London.
Job type: Part‑time, 36 hours per week.
Flexibility: Full flexibility required Monday to Sunday.
About the role
As a store colleague at H&T, you will be the face of the business, welcoming customers and providing expert support. You will understand customer needs and assist with pawnbroking, retail sales, and financial products. Full training and support will be provided to help you build confidence and succeed in a fast‑paced environment.
Key responsibilities
- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with the team to exceed targets.
- Handle transactions accurately and securely.
- Multilingual skills are a bonus but not required.
Qualifications
- Genuine interest in people.
- Strong sense of integrity.
- Willingness to learn and adapt.
Benefits
- 30 days holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days.
- Private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Up to 25% off jewellery and high‑end watches (staff discounts).
- Incentive schemes to reward achievements.
- Exclusive discounts via employee perks portal.
Additional information: Full training and development support will be provided. A salary increase is awarded upon successful completion of training.
Sales Assistant - Part Time - Wembley - 36 Hours employer: H&T Group plc
Contact Detail:
H&T Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Part Time - Wembley - 36 Hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you can deliver exceptional service. Role-play with a friend or family member to get comfortable with handling different customer scenarios.
✨Tip Number 3
Be ready to showcase your adaptability! In a fast-paced environment like this, being flexible is key. Prepare examples from your past experiences where you've had to learn quickly or adapt to new situations.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and makes it easier for us to keep track of your progress. Plus, you’ll be one step closer to joining our awesome team!
We think you need these skills to ace Sales Assistant - Part Time - Wembley - 36 Hours
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your genuine interest in helping people and your enthusiasm for the role.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the job description. Mention specific examples of how you've delivered exceptional customer service or worked collaboratively in a team.
Keep It Professional Yet Friendly: While we love a friendly tone, remember to keep it professional. Use clear language and check for any spelling or grammar mistakes before hitting send. A polished application shows us you care!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it’s super easy to do!
How to prepare for a job interview at H&T Group plc
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Sales Assistant at H&T entails. Familiarise yourself with their services like pawnbroking and retail sales. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is all about customer interaction, be prepared to discuss your experience in providing excellent customer service. Think of specific examples where you've gone above and beyond for a customer, as this will demonstrate your genuine interest in people and your strong sense of integrity.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Practice how you would handle different customer situations, such as dealing with a complaint or assisting someone with financial products. This will show your ability to adapt and learn in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.