Communications Executive in Sutton Coldfield

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Location Sutton Support Centre

Basis Full time

Job profile for Communications Executive

Communications Executive

Location Sutton Support Centre

Job details

Salary Starting Salary:£30,000 per Annum Contractual hours 37.5 Basis Full time Region SM1 4AF Package A wide variety of company benefits from our Perk Central platform employee discounts on jewellery and travel money, cycle to work scheme, season ticket loans to support your travel and many many more...

Job category/type Sutton Support Centre Date posted 17/07/2026 Job reference REQ2274

Job description

Communications Executive

Location: Sutton Support Centre - Hybrid Policy in place
Starting Salary: £30,000 per annum
Contract: Permanent
Department: Corporate Communications

Closing date for applications:31/07/26

Help Shape the Conversation at H&T

Are you a talented communicator with a passion for people, storytelling and employee engagement?

At H&T, we're looking for a Communications Executive to join our growing Corporate Communications team at an exciting time for the business. Supporting over 1,700 colleagues across multiple locations, you'll play a key role in creating engaging communications that connect our people to our strategy, celebrate success and strengthen our culture.

Working closely with our Communications Manager and stakeholders across the business, you'll help deliver impactful campaigns, leadership communications, colleague engagement initiatives and organisational change communications. If you're creative, organised and eager to develop your communications career within a dynamic and people-focused business, we'd love to hear from you.

What You'll Be Doing

Creating Engaging Communications

• Drafting and publishing content across a variety of channels, including intranet articles, newsletters, emails, videos and digital signage.
• Supporting the delivery of communication campaigns linked to business initiatives, colleague engagement and organisational change.
• Creating compelling content that keeps colleagues informed, engaged and connected to H&T's future.
• Maintaining a consistent tone of voice and brand identity across all communications.

Managing Communication Channels

• Day-to-day management and maintenance of the company intranet.
• Ensuring content remains accurate, relevant and engaging.
• Updating communication calendars and supporting the planning of communication activities.
• Working with contributors across the business to source and develop content.

Supporting Colleague Engagement

• Helping deliver internal events, recognition programmes, town halls and charity initiatives.
• Creating communications that celebrate achievements and promote company culture.
• Supporting wellbeing, ESG, ED&I and business transformation communications.
• Coordinating volunteering, fundraising and community campaigns with our charity partner, FareShare.
• Supporting H&T's "Going for Gold" colleague ideation initiative, promoting innovation and managing administration through Monday.com.
• Coordinating the annual employee awards nomination programme and supporting event communications.

Building Relationships Across the Business

• Partnering with teams and stakeholders to gather information and develop communications.
• Supporting leadership communications and company updates.
• Preparing presentations, briefing materials and meeting documentation.
• Providing coordination and administrative support within the Communications function.

Measuring Impact

• Monitoring communication performance and engagement metrics.
• Gathering colleague feedback to identify opportunities for improvement.
• Supporting reporting and insight generation to enhance communication effectiveness.

What We're Looking For

We're looking for someone who combines excellent communication skills with a proactive and collaborative approach.

Essential

• Excellent written and verbal communication skills with exceptional attention to detail.
• Strong ability to write engaging content for different audiences and communication channels.
• Ability to simplify complex information in a clear, accurate and inclusive way.
• Strong organisational skills and the ability to manage multiple priorities.
• Confident building relationships with colleagues at all levels.
• Experience using Microsoft Office, including Word, PowerPoint and Excel.
• A genuine interest in employee engagement, culture and communications.
• A positive attitude, willingness to learn and commitment to continuous improvement.

Desirable

• Experience within retail, financial services or a multi-site business environment.
• Experience managing corporate intranet content or using WordPress.
• Experience using SharePoint, Microsoft Teams, Viva Engage and Viva Connections.
• Familiarity with communication analytics, engagement reporting or digital metrics.

What Will Make You Successful?

You'll be:

• A strong collaborator who enjoys working with people.
• Creative, adaptable and full of ideas.
• Organised and detail-focused.
• Professional and confident in your approach.
• Passionate about storytelling and communication.
• Motivated by making a positive difference to the colleague experience.

Why Join H&T?

This is an exciting opportunity to join a growing Communications team and build broad experience across internal, corporate and leadership communications.

In your first year, you'll play an important role in supporting communications during a period of business change, contribute to major colleague engagement campaigns, help evolve our communication channels and work on projects that directly impact the experience of colleagues across H&T.

If you're ready to develop your communications career and help shape the way we connect with our people, we'd love to hear from you.

EST 1897,H&T, H&T Asset Finance, H&T Finance, H&TJewellery, H&T Money, H&T Pawnbrokers, handt.co.uk,www.handtloans.co.uk and Harvey & Thompson Limited aretrading names of Harvey & Thompson Limited. Registered inEngland and Wales No. 02636684 and VAT number 840 14 89 39.Registered office: Times House, Throwley Way, Sutton, Surrey SM14AF Authorised and Regulated by the Financial Conduct Authorityfor Consumer Credit (please note that Cheque Cashing, FX, retailpurchases and sales are not regulated by the FCA). Our FirmReference Number is 677994 and we can be found on the FinancialServices Register. Members of the NPA (member no.000351), CCTA(member no.CCTA501), and CSA (member no.845).