At a Glance
- Tasks: Lead and inspire your team to deliver exceptional customer service and achieve financial targets.
- Company: Join H&T, a dynamic company focused on customer experience and team development.
- Benefits: Enjoy 30 days holiday, private healthcare, generous discounts, and performance bonuses.
- Other info: Flexible working options and opportunities for career growth await you!
- Why this job: Make a real impact in a positive, inclusive environment while developing your leadership skills.
- Qualifications: Experience in a managerial role with strong communication and team development skills.
The predicted salary is between 33500 - 37500 € per year.
Salary: £33,500.00 per annum (Includes London Weighting Allowance) plus up to £4,000 discretionary bonus, pro‑rated and based on performance against key KPIs.
Hours: 37.5 per week (Full time)
Location: Bethnal Green Rd, London
About the Role
As a Store Manager, you will lead and inspire your team to deliver exceptional customer service while ensuring full compliance with company policies and regulatory standards. You’ll be responsible for achieving financial targets, developing your team, and creating a positive, inclusive store environment where colleagues feel motivated, well‑trained, and proud of their role.
Key Responsibilities
- Coach, develop, and inspire your team to meet quarterly goals and deliver their best every day.
- Foster a culture of continuous learning and flexibility, ensuring all colleagues are multi‑skilled and customer‑focused.
- Lead by example to deliver service excellence, ensuring every customer receives the right product or service for their needs.
- Set clear expectations and ensure full adherence to legal, regulatory, and company standards to maintain a safe and secure environment.
- Drive performance, control costs, and identify growth opportunities to ensure consistent profitability.
- Collaborate with the wider regional team, sharing best practices and supporting overall business success.
- Plan and implement new initiatives effectively, ensuring smooth integration with minimal disruption to customers and colleagues.
What We’re Looking For
- A passion for high standards and delivering exceptional experiences for both customers and colleagues.
- Strong verbal and written communication skills.
- Proven ability to lead, motivate, and develop a team.
- Previous experience as a Store Manager or Remote Manager in a Financial Services or customer‑facing environment.
- Multilingual skills are a bonus – the ability to speak additional languages is highly valued.
What We Offer
- 30 days of holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high‑end watches.
- Incentive schemes to reward achievements.
- Exclusive discounts at leading retailers via our employee perks portal.
Lead with purpose. Inspire your team. Make a difference. Apply now to join H&T and take the next step in your leadership journey.
Store Manager - Full Time - Bethnal Green Rd employer: H&T Group plc
H&T is an exceptional employer located in the vibrant area of Bethnal Green Rd, London, offering a supportive and inclusive work culture that prioritises employee development and well-being. With competitive benefits such as generous holiday allowances, private healthcare, and substantial staff discounts, H&T fosters a motivating environment where Store Managers can thrive and make a meaningful impact on their teams and customers alike. Join us to lead with purpose and inspire excellence in customer service while enjoying the unique advantages of working in one of London's most dynamic locations.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Full Time - Bethnal Green Rd
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Store Manager role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around customer service and team development. Be ready to share how you can inspire and lead a team to meet those KPIs.
✨Tip Number 3
Showcase your leadership skills! During interviews, give examples of how you've motivated teams in the past. Highlight your experience in creating a positive work environment and driving performance.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Store Manager - Full Time - Bethnal Green Rd
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Store Manager role. Highlight your leadership experience and any achievements in customer service to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how you can inspire your team. Keep it engaging and personal – we want to get to know you!
Showcase Your Achievements:When filling out your application, don’t just list your duties from previous jobs. Instead, focus on specific achievements and how you’ve driven performance or improved customer satisfaction. Numbers speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at H&T Group plc
✨Know Your Numbers
As a Store Manager, you'll need to be on top of your financial targets. Brush up on key performance indicators (KPIs) relevant to the role and be ready to discuss how you've met or exceeded these in past positions. This shows you understand the business side of things!
✨Showcase Your Leadership Style
Prepare examples that highlight your ability to lead and inspire a team. Think about times when you've coached someone to success or fostered a positive work environment. This is your chance to demonstrate how you can motivate others to deliver exceptional customer service.
✨Emphasise Customer Focus
Since the role revolves around delivering exceptional experiences, be ready to share specific instances where you've gone above and beyond for customers. Discuss how you ensure your team is customer-focused and how you handle feedback or complaints effectively.
✨Cultural Fit Matters
Research the company culture and values before the interview. Be prepared to discuss how your personal values align with theirs, especially regarding inclusivity and continuous learning. This will show that you're not just looking for a job, but a place where you can truly contribute and grow.
