At a Glance
- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, a leading pawnbroker and top jewellery retailer.
- Benefits: Enjoy 30 days holiday, private healthcare, and exclusive discounts.
- Other info: Full training provided and clear career progression opportunities.
- Why this job: Be the face of a dynamic company and grow your career.
- Qualifications: No experience needed; just a willingness to learn and integrity.
The predicted salary is between 24863 - 26863 £ per year.
Salary: £24,863 per annum, plus up to £2,000 discretionary bonus per year.
Work Hours: 37.5 hours per week, Full time.
Location: Southampton (SO14 7SJ).
About the Role
As a Store Colleague at H&T, you’ll be the face of our leading pawnbroker and one of the top jewellery and watch retailers. You’ll provide a warm welcome and expert support to every customer in one of our 285+ stores. You don't need experience in pawnbroking; all training provided. We offer full training, ongoing support, and a clear career progression path.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with your team to exceed targets.
- Handle transactions accurately and securely.
- Use multilingual skills advantageously; additional languages appreciated.
Qualifications & Requirements
- Spanish or Romanian speaker preferred; not required.
- Strong sense of integrity and willingness to learn.
Benefits
- 30 days holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days.
- Access to private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Up to 25% off jewellery and high-end watches.
- Incentive schemes to reward achievements.
- Exclusive discounts at leading retailers via employee perks portal.
Ready to join a company that puts people first? Apply today and start your journey with H&T.
Sales Assistant - Full Time - Southampton employer: H&T Group plc
Contact Detail:
H&T Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Full Time - Southampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of H&T, think about how you can deliver exceptional service. Role-play common scenarios with a friend or family member to boost your confidence and prepare for those tricky questions.
✨Tip Number 3
Show off your teamwork spirit! H&T values collaboration, so be ready to share examples of how you've worked well in a team before. Highlighting your ability to exceed targets together will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you fresh in their minds.
We think you need these skills to ace Sales Assistant - Full Time - Southampton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight any relevant skills or experiences that align with what we’re looking for in a Sales Assistant. This shows us you’ve done your homework!
Keep It Clear and Concise: We appreciate clarity, so keep your application straightforward and to the point. Use bullet points if necessary to make it easy for us to read and understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at H&T Group plc
✨Know the Company
Before your interview, take some time to research H&T. Understand their values, services, and what makes them stand out in the pawnbroking and retail jewellery market. This knowledge will help you answer questions more confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to connect with customers and provide a warm welcome.
✨Prepare for Common Questions
Anticipate questions like 'How would you handle a difficult customer?' or 'What does great customer service mean to you?'. Practising your responses can help you articulate your thoughts clearly and show that you’re prepared for the challenges of the role.
✨Highlight Your Teamwork Skills
Since working collaboratively is part of the job, be prepared to discuss how you’ve successfully worked in teams before. Share specific examples of how you contributed to team goals or supported colleagues, as this will show that you can thrive in a collaborative environment.