At a Glance
- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, a leading business with over 285 stores.
- Benefits: Earn £13.52 per hour plus bonuses, discounts, and flexible holiday options.
- Other info: Full training provided with excellent career progression opportunities.
- Why this job: Be the face of our brand and make a real difference for customers.
- Qualifications: Multilingual skills are a bonus; flexibility required from Monday to Sunday.
The predicted salary is between 27000 - 30000 £ per year.
Salary £13.52 per hour (Includes London Weighting) plus the chance to earn up to £2,000 discretionary bonus each year (pro rated). Contractual hours 15, Basis Part time, Region N18 2XB.
Employee benefits include discounts on jewellery and travel, cycle to work scheme, season ticket loans, etc.
Key Responsibilities- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with your team to exceed targets.
- Handle transactions accurately and securely.
- Multilingual skills are a bonus.
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You'll take time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome.
What We Offer- Full training and ongoing development, salary increase upon successful completion of training, 94% of store colleagues reach next salary stage within 15 months.
- 30 days of holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts - up to 25% off jewellery and high-end watches.
- Incentive schemes to reward achievements.
- Exclusive discounts at leading retailers via employee perks portal.
Romanian speaker preferred due to customer base, but not required. Full flexibility from Monday to Sunday required.
Ready to join a company that puts people first? Apply today and start your journey with H&T.
Sales Assistant - Part Time - Fore St - 15 Hours - 12 Months FTC employer: H&T Group plc
H&T is an exceptional employer that prioritises employee well-being and development, offering a supportive work culture where team collaboration is key. With competitive pay, generous holiday allowances, and a range of benefits including discounts on jewellery and travel, employees are encouraged to grow within the company, with 94% of store colleagues advancing their salary within just 15 months. Located in N18 2XB, H&T provides a dynamic environment for those looking to make a meaningful impact while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Part Time - Fore St - 15 Hours - 12 Months FTC
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can deliver exceptional customer service and handle transactions accurately, as these are key aspects of the Sales Assistant role.
✨Tip Number 3
Show off your teamwork skills! Be ready to share examples of how you've worked collaboratively in the past. H&T values team players who can help exceed targets, so highlight any experiences where you’ve contributed to a team’s success.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Sales Assistant - Part Time - Fore St - 15 Hours - 12 Months FTC
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be friendly and approachable in your tone. Remember, we’re looking for someone who can deliver exceptional customer service, so show us how you connect with people.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience you have in retail or customer service, and mention how you can contribute to our team. We love seeing candidates who understand what we do and how they can fit into our culture.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors. A polished application shows us you care about the details!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the information you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at H&T Group plc
✨Know Your Customer Service Basics
Since the role focuses on delivering exceptional customer service, brush up on key customer service principles. Think about how you can demonstrate a friendly and professional approach during your interview. Prepare examples of how you've handled customer interactions in the past.
✨Familiarise Yourself with the Company
Do a bit of research on H&T and their services, especially pawnbroking and retail sales. Understanding their business model will help you answer questions more effectively and show that you're genuinely interested in the role.
✨Highlight Teamwork Skills
This position requires collaboration with your team to exceed targets. Be ready to share specific examples of how you've worked well in a team setting. Think about times when you helped your colleagues or contributed to a group goal.
✨Prepare for Multilingual Questions
If you speak Romanian or any other languages, be prepared to discuss how this could benefit the team and customers. Even if it's not a requirement, showcasing your language skills can set you apart from other candidates.
