At a Glance
- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, the UK's leading pawnbroker and top jewellery retailer.
- Benefits: Earn £13.52 per hour plus up to £2,000 in bonuses and great perks.
- Other info: Enjoy 30 days holiday, flexible hours, and clear career progression opportunities.
- Why this job: Make a real difference while growing your skills in a supportive team.
- Qualifications: No experience needed, just a passion for helping people and a willingness to learn.
The predicted salary is between 13 - 14 € per hour.
Job details
- Salary: £13.52 per hour (Includes London Weighting) plus the chance to earn up to £2,000 discretionary bonus pro-rated each year.
- Contractual Hours: 15 hours per week, part-time.
- Location: Dagenham, RM9 5AQ.
- Date Posted: 29/04/2026.
- Job reference: REQ2099.
Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? If so, we'd love to hear from you. At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
Starting rate £13.52 per hour, increasing to £14.21 per hour once full training has been completed (Includes London Weighting Allowance). Location: Dagenham.
Job Type: Part-time – 15 contracted hours – two full days. Full flexibility from Monday to Sunday is required. The opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are pro-rated and based on performance against key KPIs.
About the role
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We’ll provide full training and support to help you build confidence and succeed in a fast‑paced environment where no two days are ever the same.
Key responsibilities
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services including pawnbroking, retail sales, and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
- Multilingual skills are a bonus – the ability to speak additional languages is highly valued, though not required
What we offer
We’re proud to provide a comprehensive benefits package that goes far beyond the basics. From day one, you’ll receive full training and ongoing development to support your growth, with clear pathways for career progression. We recognise and reward your commitment with a salary increase upon successful completion of your training. 94% of our store colleagues reach the next salary stage within 15 months of joining us. We foster a supportive and inclusive team environment where your contributions are genuinely valued. Your wellbeing is important to us, which is why our benefits include:
- 30 days of holiday (including bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days to suit your lifestyle
- Access to a private healthcare plan
- Cycle to work scheme and season ticket loans
- Preferential currency exchange rates
- Generous staff discounts – up to 25% off jewellery and high‑end watches
- Incentive schemes to reward your achievements
- Exclusive discounts at leading retailers via our employee perks portal
Join us
Ready to join a company that puts people first? Apply today and start your journey with H&T - where your contribution truly matters to us, our customers and our local communities.
Sales Assistant - Part Time - Dagenham - 15 Hours employer: H&T Group plc
At H&T, we pride ourselves on being a leading pawnbroker and jewellery retailer, offering a supportive and inclusive work environment in Dagenham. Our commitment to employee growth is evident through comprehensive training, clear career progression pathways, and generous benefits including up to 33 days of holiday and performance-based bonuses. Join our passionate team where your contributions are valued, and every day presents an opportunity to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Part Time - Dagenham - 15 Hours
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what makes them tick. This way, you can show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping people, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with them.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you respect the opportunity and are serious about joining their team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your interest in being part of their team!
We think you need these skills to ace Sales Assistant - Part Time - Dagenham - 15 Hours
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for helping people shine through. We want to see that you genuinely care about delivering great service and making a difference in customers' lives.
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities mentioned in the job description. Highlight any relevant experiences or skills that align with what we’re looking for, even if they’re from different fields.
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your writing. Share your unique perspective and how it can contribute to our supportive team environment at H&T.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at H&T Group plc
✨Know the Company
Before your interview, take some time to research H&T. Understand their values, services, and what makes them a leading pawnbroker. This will help you tailor your answers and show genuine interest in the role.
✨Showcase Your People Skills
As a Sales Assistant, your ability to connect with customers is key. Prepare examples of how you've provided excellent customer service in the past, even if it's from different roles. Highlight your passion for helping people!
✨Prepare for Common Questions
Expect questions about handling difficult customers or working in a team. Think of specific scenarios where you’ve demonstrated problem-solving skills or teamwork. Practising these responses can boost your confidence.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance shows that you respect the opportunity and are serious about the role.
