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- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, the UK's leading pawnbroker and top jewellery retailer.
- Benefits: Earn £12.26 per hour plus up to £2,000 in bonuses and enjoy great employee discounts.
- Other info: Flexible hours, 30 days holiday, and excellent career growth opportunities await you!
- Why this job: Make a real difference every day in a supportive and dynamic team environment.
- Qualifications: Passion for helping people; multilingual skills are a bonus but not required.
The predicted salary is between 12 - 13 £ per hour.
Salary £12.26 per hour plus the chance to earn up to £2,000 discretionary bonus per year pro-rated. Contractual hours: 22.5 per week. Part-time fixed-term contract for 6 months. Location: Basingstoke (RG21 7JR).
Package: A wide variety of company benefits from our Perk Central platform including employee discounts on jewellery and travel money, cycle to work scheme, season ticket loans to support your travel and many more.
About the Role: Are you passionate about helping people and delivering great service? Looking for a role where every day is different and you can truly make a difference? If so, we'd love to hear from you. At H&T, you’ll join a passionate team working together at the UK’s leading pawnbroker and one of the top 10 jewellery and watch retailers. We offer a supportive environment that values diverse perspectives, encourages professional growth, and celebrates the contributions of every colleague.
Salary: Starting rate £12.75 per hour, increasing to £13.44 once full training has been completed.
Job Type: Part-time – 22.5 Hours – 6 Months Fixed term contract.
Flexibility: Full flexibility from Monday to Sunday is required. The opportunity to earn up to £2,000 extra each year in discretionary bonuses, which are pro-rated and based on performance against key KPIs.
Key Responsibilities:
- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with your team to exceed targets.
- Handle transactions accurately and securely.
- Multilingual skills are a bonus – ability to speak additional languages is highly valued, but not required.
What We Offer:
- 30 days of holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days to suit your lifestyle.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high-end watches.
- Incentive schemes to reward your achievements.
- Exclusive discounts at leading retailers via our employee perks portal.
Ready to join a company that puts people first? Apply today and start your journey with H&T – where your contribution truly matters to us, our customers and our local communities.
Sales Assistant - Part Time - Basingstoke - 22.5 Hours - 6 Months FTC employer: H&T Group plc
Contact Detail:
H&T Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Part Time - Basingstoke - 22.5 Hours - 6 Months FTC
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Sales Assistant role.
✨Tip Number 2
Prepare for the interview by researching H&T and understanding their values. Show them you’re not just another candidate; you’re genuinely excited about helping people and delivering great service!
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you can demonstrate your ability to handle transactions accurately and securely while maintaining a friendly approach. Role-playing with a friend can help!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at H&T and making a difference.
We think you need these skills to ace Sales Assistant - Part Time - Basingstoke - 22.5 Hours - 6 Months FTC
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping people shine through. We want to see how much you care about delivering great service and making a difference in customers' lives.
Tailor Your CV: Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant experience in customer service or retail, and don’t forget to mention any skills that align with our values at H&T.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at H&T Group plc
✨Know the Company
Before your interview, take some time to research H&T. Understand their values, services, and what makes them a leading pawnbroker. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales Assistant, delivering exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This will demonstrate your passion for helping people and your ability to handle various situations.
✨Be Ready for Teamwork Questions
Collaboration is important in this role, so expect questions about working in a team. Think of specific instances where you've successfully worked with others to achieve a goal. Highlight your communication skills and how you contribute to a positive team environment.
✨Prepare for Flexibility Discussions
Since the role requires full flexibility, be prepared to discuss your availability. Show that you're adaptable and willing to work different shifts. This will reassure them that you can meet the demands of the job and fit into their schedule.