At a Glance
- Tasks: Provide exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, a people-first company with over 285 stores.
- Benefits: Earn £13.52 per hour plus bonuses, with 30 days holiday and staff discounts.
- Other info: Flexible hours and opportunities for career growth in a dynamic environment.
- Why this job: Make a real difference in customers' lives while gaining valuable experience.
- Qualifications: No experience needed, just a passion for helping people and a willingness to learn.
The predicted salary is between 13 - 13 £ per hour.
Salary £13.52 per hour (includes London weighting). Chance to earn up to £2,000 discretionary bonus per year, pro‑rated. Contractual hours 30 per week. Part‑time. Full flexibility from Monday to Sunday required. Location: New Addington.
About the Role
As a Store Colleague at H&T, you’ll be the face of the business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We’ll provide full training and support to help you build confidence and succeed in a fast‑paced environment where no two days are ever the same.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services including pawnbroking, retail sales, and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
- Multilingual skills are a bonus – due to the diversity of our customers, the ability to speak additional languages is highly valued, though not required
What We Offer
- 30 days of holiday (including bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days to suit your lifestyle
- Access to a private healthcare plan
- Cycle to work scheme and season ticket loans
- Preferential currency exchange rates
- Generous staff discounts – up to 25% off jewellery and high‑end watches
- Incentive schemes to reward your achievements
- Exclusive discounts at leading retailers via our employee perks portal
Ready to join a company that puts people first? Apply today and start your journey with H&T – where your contribution truly matters to us, our customers and our local communities.
Sales Assistant - Part Time - 30 Hours - New Addington employer: H&T Group plc
H&T is an exceptional employer that prioritises its employees' well-being and growth, offering a supportive work environment in New Addington. With flexible working hours, generous holiday allowances, and comprehensive training, we empower our Sales Assistants to thrive while delivering outstanding customer service. Join us to be part of a team that values integrity, collaboration, and personal development, all while enjoying exclusive employee benefits and discounts.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Part Time - 30 Hours - New Addington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you can provide exceptional service. Role-play with a friend or family member to get comfortable with handling different customer scenarios.
✨Tip Number 3
Be ready to showcase your personality! H&T values a warm welcome and genuine interest in people. During your interview, let your personality shine through and share examples of how you've helped others in the past.
✨Tip Number 4
Apply through our website! We want to make sure your application gets the attention it deserves. Plus, it’s the best way to stay updated on your application status and any upcoming opportunities at H&T.
We think you need these skills to ace Sales Assistant - Part Time - 30 Hours - New Addington
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your genuine interest in helping people and your enthusiasm for the role.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention any relevant customer service experience or your willingness to learn – it all counts!
Keep It Clear and Concise:We appreciate a straightforward approach. Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for our team. Avoid jargon and focus on what matters most.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at H&T Group plc
✨Know the Company
Before your interview, take some time to research H&T. Understand their values, services, and what makes them unique in the pawnbroking industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Sales Assistant, you'll be interacting with customers daily. Prepare examples of how you've provided excellent customer service in the past, even if it's from a different context. Highlight your ability to understand customer needs and offer tailored solutions.
✨Demonstrate Flexibility
Since the role requires full flexibility from Monday to Sunday, be ready to discuss your availability. Show that you're adaptable and willing to work various shifts. This will reassure them that you can meet the demands of the job.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared. Ask about the training process, team dynamics, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
