At a Glance
- Tasks: Provide exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, a leading business in the pawnbroking industry.
- Benefits: Enjoy 30 days holiday, private healthcare, and generous staff discounts.
- Other info: Flexible working hours and great opportunities for career growth.
- Why this job: Be the face of the business and make a real difference for customers.
- Qualifications: No experience needed, just a passion for helping people and a willingness to learn.
The predicted salary is between 26363 - 26363 € per year.
Salary: £26,363.00 per Annum (Includes London Weighting) plus opportunity to earn up to £2,000 discretionary bonus annually, pro‑rated.
Location: Penge
Job Type: Full Time – 37.5 hours per week
About the Role: As a Store Colleague at H&T, you will be the face of the business, providing a warm welcome and expert support to every customer. You will understand customer needs, offer tailored solutions and ensure they leave with the best possible outcome. No prior experience in pawnbroking is required – just a genuine interest in people, integrity, and a willingness to learn.
Key Responsibilities:
- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with your team to exceed targets.
- Handle transactions accurately and securely.
- Multilingual skills are a bonus, but not required.
Benefits:
- 30 days of holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high‑end watches.
- Incentive schemes to reward achievements.
- Exclusive discounts via employee perks portal.
Job Reference: REQ2132
Sales Assistant - Full Time - Penge employer: H&T Group plc
H&T is an exceptional employer that prioritises employee well-being and growth, offering a competitive salary and a generous benefits package including 30 days of holiday, private healthcare, and exclusive discounts. Our supportive work culture fosters collaboration and encourages personal development, making it an ideal place for those looking to build a rewarding career in customer service within the vibrant community of Penge.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Full Time - Penge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you can provide exceptional service. Role-play scenarios with friends or family to get comfortable with handling different customer needs and questions.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Sales Assistant - Full Time - Penge
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your genuine interest in helping people and your enthusiasm for the role.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant position. Highlight any relevant skills or experiences that show how you can deliver exceptional customer service and work well in a team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on what makes you a great fit for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at H&T Group plc
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Sales Assistant at H&T entails. Familiarise yourself with their services, especially pawnbroking and retail sales. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
Since this role is all about customer interaction, be prepared to discuss your experience with people. Think of examples where you've provided excellent service or resolved issues. Even if you haven't worked in retail before, any experience dealing with customers can be relevant!
✨Demonstrate Your Willingness to Learn
H&T values a willingness to learn over prior experience. Be ready to express your eagerness to pick up new skills and adapt to the company's culture. Share instances where you've successfully learned something new in the past to back this up.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You might ask about team dynamics, training opportunities, or how success is measured in the position. It’s a great way to leave a positive impression!
