At a Glance
- Tasks: Provide exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, a leading business with over 285 stores.
- Benefits: Competitive salary, generous holiday, private healthcare, and staff discounts.
- Other info: Enjoy a supportive team environment and flexible working options.
- Why this job: Be the face of a company that values people and offers growth opportunities.
- Qualifications: No experience needed, just a passion for helping others and a willingness to learn.
The predicted salary is between 26363 - 28363 £ per year.
Salary £26,363.00 per annum (includes London weighting) plus the chance to earn up to £2,000 discretionary bonus per year, pro‑rated.
Contractual hours: 37.5 per week.
Location: Eltham, SE9 1TD.
Job type: Full time.
About the Role
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer in one of our 285+ stores. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don’t need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We’ll provide full training and support to help you build confidence and succeed in a fast‑paced environment.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with your team to exceed targets.
- Handle transactions accurately and securely.
- Multilingual skills are a bonus – ability to speak additional languages is highly valued, though not required.
What We Offer
- Salary increase upon successful completion of training.
- 30 days of holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high‑end watches.
- Incentive schemes to reward your achievements.
- Exclusive discounts at leading retailers via employee perks portal.
Ready to join a company that puts people first? Apply today and start your journey with H&T.
Sales Assistant - Full Time - Eltham employer: H&T Group plc
H&T is an exceptional employer that prioritises its employees' well-being and growth, offering a competitive salary with opportunities for bonuses and generous holiday allowances. Located in Eltham, our vibrant work culture fosters collaboration and personal development, ensuring that every team member feels valued and supported. With comprehensive training and a range of employee benefits, including healthcare plans and exclusive discounts, H&T is committed to creating a rewarding and fulfilling workplace for all.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Full Time - Eltham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and your willingness to learn. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions matter, and looking the part can give you that extra boost of confidence when meeting your potential new team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the Sales Assistant position.
We think you need these skills to ace Sales Assistant - Full Time - Eltham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your genuine interest in helping people and your enthusiasm for the role.
Tailor Your Application:Make sure to tailor your application to the Sales Assistant position. Highlight any relevant skills or experiences that show how you can deliver exceptional customer service and work well in a team.
Keep It Clear and Concise:We appreciate clarity! Keep your application clear and to the point. Use simple language and avoid jargon to ensure we can easily understand your qualifications and motivations.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at H&T Group plc
✨Know the Company
Before your interview, take some time to research H&T. Understand their values, services, and what makes them stand out in the pawnbroking industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Sales Assistant, you'll be interacting with customers daily. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this will demonstrate your ability to connect with customers.
✨Prepare for Common Questions
Anticipate questions like 'How would you handle a difficult customer?' or 'What does good customer service mean to you?'. Practising your responses can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about team dynamics, training opportunities, or what success looks like in the role. This shows that you're engaged and serious about the position.
