At a Glance
- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join a people-first company in the heart of Birmingham.
- Benefits: Enjoy 30 days holiday, private healthcare, and generous staff discounts.
- Other info: Full training provided; no prior experience needed!
- Why this job: Be the face of the business and make a real impact on customers' lives.
- Qualifications: A strong sense of integrity and a genuine interest in customer service.
The predicted salary is between 24863 - 26863 € per year.
Position: Sales Assistant (Full Time) – 6 Months Fixed Term Contract
Location: Bull St, Birmingham
Salary: £24,863 per annum (starting rate £12.75 per hour, rising to £13.44 after training) plus discretionary bonus up to £2,000 per year.
Hours: 37.5 hours per week, full‑time. Full flexibility required from Monday to Sunday.
About the Role
As a store colleague, you will be the face of the business, providing a warm welcome and expert support to every customer. You will understand customer needs, offer tailored solutions, and ensure they leave with the best possible outcome. No prior pawnbroking experience required – we provide full training and support.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach.
- Assist customers with a range of services including pawnbroking, retail sales, and financial products.
- Maintain high standards of compliance and store presentation.
- Work collaboratively with your team to exceed targets.
- Handle transactions accurately and securely.
- Multilingual skills are a bonus; ability to speak additional languages is highly valued, though not required.
Qualifications
- Strong sense of integrity.
- Willingness to learn.
- Genuine interest in people and customer service.
Benefits
- 30 days holiday (including bank holidays), rising to 33 days with length of service.
- Flexibility to buy or sell holiday days.
- Access to a private healthcare plan.
- Cycle to work scheme and season ticket loans.
- Preferential currency exchange rates.
- Generous staff discounts – up to 25% off jewellery and high‑end watches.
- Incentive schemes to reward achievements.
- Exclusive discounts via employee perks portal.
Ready to join a company that puts people first? Apply today.
Sales Assistant - Full Time - Bull St - Birmingham - 6 Months FTC employer: H&T Group plc
Join a company that prioritises its employees and fosters a supportive work environment in the heart of Birmingham. As a Sales Assistant, you will benefit from comprehensive training, generous holiday allowances, and a range of employee perks, including healthcare plans and exclusive discounts. With a strong emphasis on personal growth and teamwork, this role offers a rewarding opportunity to make a meaningful impact while enjoying a vibrant city lifestyle.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Full Time - Bull St - Birmingham - 6 Months FTC
✨Tip Number 1
Get to know the company before your interview! Research their values and what they stand for. This way, you can show them that you're not just another candidate but someone who genuinely aligns with their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a warm welcome and expert support, think of scenarios where you can demonstrate your ability to understand customer needs and offer tailored solutions.
✨Tip Number 3
Be ready to showcase your teamwork skills! The job requires collaboration to exceed targets, so prepare examples of how you've worked well in a team before. It’ll show you’re a great fit for their culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Assistant - Full Time - Bull St - Birmingham - 6 Months FTC
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you connect with our values.
Tailor Your Application:Make sure to customise your application for the Sales Assistant position. Highlight any relevant experience or skills that align with the job description, especially your customer service abilities and willingness to learn.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the heart of why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at H&T Group plc
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Sales Assistant. Familiarise yourself with customer service principles and think about how you can provide tailored solutions to meet customer needs. This will show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Sales Assistant, you'll be the face of the business, so it's crucial to demonstrate your ability to connect with people. Prepare examples from your past experiences where you've provided excellent customer service or resolved conflicts. This will highlight your genuine interest in helping others.
✨Be Ready to Discuss Flexibility
This position requires full flexibility from Monday to Sunday. Be prepared to discuss your availability and willingness to work varied hours. Showing that you're adaptable and ready to meet the demands of the role will make you stand out.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
