At a Glance
- Tasks: Deliver exceptional customer service and assist with pawnbroking and retail sales.
- Company: Join H&T, a leading business that values people and integrity.
- Benefits: Competitive salary, bonus potential, 30 days holiday, and generous staff discounts.
- Other info: Full training provided and clear pathways for career progression.
- Why this job: Be the face of our store and make a real difference for customers every day.
- Qualifications: No experience needed, just a passion for helping people and a willingness to learn.
The predicted salary is between 24863 - 24863 £ per year.
Salary £24,863.00 per annum, plus the chance to earn up to £2,000 discretionary bonus each year pro‑rated. Contractual hours 37.5, Basis Full time. Region TN34 1QY.
About the Role
As a Store Colleague at H&T, you’ll be the face of our leading business, providing a warm welcome and expert support to every customer. You will take the time to understand customer needs, offering tailored solutions and ensuring they leave with the best possible outcome. You don't need experience in pawnbroking, just a genuine interest in people, a strong sense of integrity, and a willingness to learn. We'll provide full training and support to help you build confidence and succeed in a fast‑paced environment where no two days are ever the same.
Key Responsibilities
- Deliver exceptional customer service with a friendly and professional approach
- Assist customers with a range of services including pawnbroking, retail sales, and financial products
- Maintain high standards of compliance and store presentation
- Work collaboratively with your team to exceed targets
- Handle transactions accurately and securely
- Multilingual skills are a bonus – ability to speak additional languages is highly valued, though not required
What We Offer
- We provide a comprehensive benefits package with full training and ongoing development, clear pathways for career progression.
- 30 days of holiday (including bank holidays), rising to 33 days with length of service
- Flexibility to buy or sell holiday days to suit your lifestyle
- Access to a private healthcare plan
- Cycle to work scheme and season ticket loans
- Preferential currency exchange rates
- Generous staff discounts – up to 25% off jewellery and high‑end watches
- Incentive schemes to reward your achievements
- Exclusive discounts at leading retailers via our employee perks portal
Ready to join a company that puts people first? Apply today and start your journey with H&T.
Sales Assistant - Full Time - 3 Months FTC employer: H&T Group plc
H&T is an exceptional employer that prioritises its employees' growth and well-being, offering a comprehensive benefits package including 30 days of holiday, private healthcare, and generous staff discounts. With a supportive work culture that values integrity and teamwork, you will receive full training and clear pathways for career progression in a dynamic environment where every day brings new opportunities to excel.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant - Full Time - 3 Months FTC
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on H&T. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since the role is all about providing exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Sales Assistant - Full Time - 3 Months FTC
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your genuine interest in helping people and your enthusiasm for the role.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention any relevant customer service experience or your willingness to learn – it’ll make a big difference!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great fit for the Sales Assistant role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at H&T Group plc
✨Know the Company
Before your interview, take some time to research H&T. Understand their values, services, and what makes them stand out in the pawnbroking industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Sales Assistant, your ability to connect with customers is key. Prepare examples of how you've provided excellent customer service in the past, even if it's from different roles. Highlight your willingness to learn and adapt, as this is crucial in a fast-paced environment.
✨Prepare for Common Questions
Think about common interview questions related to customer service and teamwork. Practice your responses, focusing on how you can contribute to exceeding targets and maintaining high standards. Be ready to discuss how you handle challenges and work collaboratively with others.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your seriousness about the role and aligns with the professional image H&T aims to project to its customers.
