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For Companies At a Glance
- Tasks: Assist customers and support sales in a vibrant retail environment.
- Company: Join H&T Group, the UK's largest pawnbroker with over 125 years of community service.
- Benefits: Enjoy 30 days holiday, up to 25% discount on jewellery, and a chance for a £2k bonus.
- Why this job: Be part of a diverse team that values growth and makes a positive community impact.
- Qualifications: Excellent communication skills and a passion for customer service are essential.
- Other info: Flexible hours required, including weekends; multilingual skills are a bonus.
Work in a team who love what they do and help make H&T a leading retailer and first choice for Financial Services, while supporting your local community.
Enjoy a culture that encourages its colleagues, Embraces diversity and supports its local communities. Plus, 25% Discount on jewellery and watches.
JOB SPECIFICS
Job Title: Sales Assistant
Job Type: Part Time 15 hours
Salary: £12.26 per hour*
Location: Cumbernauld
*The chance to earn up to £2k discretionary bonus over each year.
ABOUT US – MORE THAN MEETS THE EYE
Pawnbroking may not be at the top of everyone’s list for their next career move. But, perceptions can be deceiving and there’s a lot more to us than meets the eye.
We’ve been around for a long time (over 125 years) and have built a reputation as a community based financial services provider. In fact, we are the largest pawnbroker in the UK. We’re also a major high street retailer with a presence in over 270 high streets and are growing our e-commerce and social commerce
focus.
We offer exciting challenges and the ability to build your career in a supportive environment that encourages growth and embraces diverse thinking.
ABOUT YOU
You will:
- Have excellent communication skills and be fluent in English.
- Enjoy working in a busy environment and be keen to progress.
- Be passionate about great customer service.
- Be flexible – Saturday/Sunday working will be required.
If you are multilingual this is an added bonus but not a requirement.
WHAT WE PROMISE YOU
We promise to invest in you, to help you advance your career and be part of a team that makes difference to the communities we work in. Everyone who joins us benefits from:
- Salary increment on successful completion of training.
- The opportunity to earn up to £2k discretionary bonus over each year.
- 30 days holiday (Including Bank holidays and increasing with length of service) and the flexibility to buy and sell days.
- Up to 25% discount on our amazing range of new and pre-loved jewellery and watches.
- Pension and life assurance.
- A training package designed for you.
- An annual loan for your parking permit or season ticket to help your commute to work.
- The option to take part in our cycle to work scheme.
- The chance to be involved in our charity partnership with Fareshare UK.
- London weighting is offered for stores inside of the M25.
WE CELEBRATE YOU!
We believe it’s the uniqueness of our people which sets us apart. We celebrate that our teams are made up of colleagues from all cultures, backgrounds and walks of life. We welcome diverse experiences. We have an open mind to everything we do and value people who think differently and embrace change.
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Sales Assistant employer: H&T Group plc
Contact Detail:
H&T Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with H&T Group's values and community involvement. When you understand their commitment to supporting local communities, you can tailor your conversations during interviews to show how your own values align with theirs.
✨Tip Number 2
Prepare to discuss your customer service experiences in detail. Since the role requires a passion for great customer service, think of specific examples where you've gone above and beyond to help customers, as this will demonstrate your suitability for the position.
✨Tip Number 3
Be ready to showcase your flexibility regarding working hours. Since the job requires weekend availability, emphasising your willingness to work during these times can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of H&T Group if possible. They can provide valuable insights into the company culture and what they look for in a Sales Assistant, which can help you prepare more effectively for your application and interview.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and customer service. Emphasise any roles where you've demonstrated excellent communication skills and a passion for customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the Sales Assistant role at H&T Group plc. Mention why you want to work for them specifically and how your values align with their commitment to community and diversity.
Highlight Flexibility: Since the role requires weekend availability, be sure to mention your flexibility in working hours. This shows that you're willing to meet the company's needs and can adapt to a busy environment.
Showcase Multilingual Skills: If you speak multiple languages, highlight this in your application. While it's not a requirement, it can set you apart from other candidates and demonstrate your ability to connect with a diverse customer base.
How to prepare for a job interview at H&T Group plc
✨Show Your Passion for Customer Service
As a Sales Assistant, your ability to provide excellent customer service is crucial. Be prepared to share examples of how you've gone above and beyond for customers in previous roles or situations.
✨Demonstrate Flexibility
Since the role requires weekend work, highlight your willingness to be flexible with your schedule. Mention any past experiences where you adapted to changing work hours or responsibilities.
✨Research H&T Group
Familiarise yourself with H&T Group's history, values, and community involvement. Showing that you understand their mission and culture will demonstrate your genuine interest in the company.
✨Prepare for Teamwork Questions
The role involves working in a team environment. Be ready to discuss your experience working collaboratively, how you handle conflicts, and what you believe makes a successful team.