At a Glance
- Tasks: Assist customers and manage sales in a dynamic retail environment.
- Company: Join H&T Group Ltd, the UK's largest pawnbroker with over 270 locations.
- Benefits: Earn up to £2k bonus, enjoy 30 days holiday, and get discounts on jewellery.
- Other info: Flexible working hours, including weekends, and a commitment to diversity.
- Why this job: Be part of a growing company with a vibrant culture and opportunities for progression.
- Qualifications: Excellent communication skills and a passion for customer service are essential.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join to apply for the Sales Assistant role at H&T Group Ltd.
Job Title: Sales Assistant
Job Type: Full Time 37.5 hours
Location: Eastbourne
The chance to earn up to £2k discretionary bonus over each year.
About the Company
Pawnbroking may not be at the top of everyone’s list for their next career move. But perceptions can be deceiving and there’s a lot more to us than meets the eye. We’re the largest pawnbroker in the UK, a major high street retailer with a presence in over 270 high streets, and we are growing our e-commerce and social channels.
About You
You will:
- Have excellent communication skills and be fluent in English.
- Enjoy working in a busy environment and be keen to progress.
- Be passionate about great customer service.
- Be flexible – weekend working will be required.
If you are multilingual this is an added bonus but not a requirement.
What We Promise You
- Salary increment on successful completion of training.
- The opportunity to earn up to £2k discretionary bonus over each year.
- 30 days holiday (including Bank holidays and increasing with length of service) and the flexibility to buy and sell days.
- Up to 25% discount on our range of new and pre-loved jewellery and watches.
- Pension and life assurance.
- A training package designed for you.
- An annual loan for your parking permit or season ticket to help your commute to work.
- The option to take part in our cycle to work scheme.
- Participation in our charity partnership with Fareshare UK.
- London weighting is offered for stores inside the M25.
Job Details
Location: Eastbourne
Industries: Financial Services, Retail, and Retail Luxury Goods and Jewelry
Seniority level
Not Applicable
Employment type
Full-time
Job function
Sales and Customer Service
We celebrate you! We are committed to a diverse and inclusive workforce and welcome applications from all backgrounds.
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Sales Assistant employer: H&T Group plc
Contact Detail:
H&T Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with the pawnbroking industry and H&T Group Ltd specifically. Understanding their services, values, and customer base will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've handled challenging situations in the past. This will demonstrate your ability to thrive in a busy environment and your passion for great service.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours, especially weekends. Highlighting your willingness to adapt to the needs of the business can set you apart from other candidates.
✨Tip Number 4
If you're multilingual, make sure to mention this during your conversation. While it's not a requirement, it can be a significant advantage in a customer-facing role, especially in a diverse community.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Sales Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in sales and customer service. Use bullet points for clarity and include specific achievements that demonstrate your communication skills and ability to work in a busy environment.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your passion for customer service and any relevant experience you have. Be sure to convey your flexibility regarding weekend working and your eagerness to progress within the company.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at H&T Group plc
✨Showcase Your Communication Skills
As a Sales Assistant, excellent communication is key. Be prepared to demonstrate your ability to engage with customers effectively. Practice common customer service scenarios and think about how you would handle different situations.
✨Demonstrate Your Passion for Customer Service
The company values great customer service, so be ready to share examples of how you've gone above and beyond for customers in the past. Highlight any relevant experiences that showcase your dedication to providing an exceptional service.
✨Prepare for a Fast-Paced Environment
Since the role involves working in a busy environment, think about how you manage stress and multitask. Be ready to discuss times when you've successfully handled multiple responsibilities at once.
✨Be Flexible and Open-Minded
Weekend work is required, so show your willingness to be flexible with your schedule. Discuss any previous experiences where you adapted to changing circumstances or took on additional responsibilities.